Hotel Santika Palu

Name: Hotel Santika Palu
Address: Moh.Hatta St.Num.18 Palu 94111,Center Sulawesi-, Palu, indonesia
Telephone: +44-204-505-9777
Rating: 3.8

Palu, Indonesia

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About Hotel Santika Palu

location

This hotel is located in Palu. The nearest airport is Palu (PLW).

facility

The hotel has a lift and features 144 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a car hire service, a transfer service, 24-hour room service, an alarm call service and a laundry service. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Guests are sure to get a good night's sleep in the king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels and WiFi (no extra charge). Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

meals

Dining facilities include a restaurant, a dining room, a café and a bar. Full board can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety.

Amenities at Hotel Santika Palu

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Full Board
Sport/Entertainment
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  Aerobics
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  Gym
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  Number of Pools
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  Outdoor Pool(s)

Location

Around this property:

Beach

48100 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 167

User:Travel03647376443
Trip type: Business
Not safe for solo traveller
08 Sept 2023
My husband have travelled solo for business job, suddenly in the middle of the night he hear someone open his door, but luckily he had this second lock at the room, when the person who open the room realize it cant be open his gone asap , the hotel is not safe. HS Palu, General Manager at Hotel Santika Palu, responded to this review Dear Mr/Ms Salam Hangat dari Hotel Santika PaluTerima kasih atas ulasan yang Bapak sudah berikan. Kami sangat berbahagia karena Bapak/Ibu dapat menginap di Hotel Santika Palu. Kami memohon maaf juga atas kejadian yang kurang berkenan dihati Bapak/Ibu, mudah mudahan dapat menjadikan pembelajaran buat kami kedepannya untuk meningkatkan kualiatas Hotel yang lebih baik. Sekali lagi Kami memohon Maaf yang sebesar besarnya. Demikian kami sampaikan untuk kedatangan selanjutnya dan sampai berjumpa lagi. Hormat kami,Management Hotel Santika Palu
User:Mishael02
Trip type: Family
Comfortable
07 Jan 2022
Stay here with my family for 3 days. The hotel was good, clean and nice room. The breakfast very good, delicious menu with many option, my children love it. The service was good. Stay here for rest in Palu it's recommend!!
User:806nurjannahl
Trip type: Business
Not OK
22 Feb 2021
If you looked for a professional and clean hotel, Santika Palu is not a choice of yours. When we're check in, they provide us a smooking room in the smoking floor, which i allergic with.The room was dusty, the telephone was not function so i can't report or ask for some information i needed for example to report the knob to flush at WC is broken. And the worst was they still checking the room when we're check out and they said that the hand towel was missing. The fact that i never saw any hand towel in the room.
User:Oliviakristy7676
Trip type: Business
Good hotel but still need more improvement
02 Mar 2020
Special thanks to restaurant team for the delicious and various breakfast menu and very good service.Also the FO team very much thank you for their fast action during check in.Regarding hotel building. As i have been done traveling and stayed Santika hotel Palu in 2018. But looks still the same. Just suggestion maybe Santika Palu needs to have little bit renovation and refreshness. To make it more modern especially for the rooms and bathroom design. Looks too old for Santika standard. It should be the same standard under the same management all over Indonesia.
User:xtrada01
Trip type: Business
I am generally satisfied with the Hotel facility and service
08 Sept 2019
Generally the Hotel is good, clean and strategic location. The wifi connection is good, the room is comfortable. The breakfast is great. The location is in down town and easy accessible. Across the hotel, there is sport park and it helps me for my morning exercise. I only had little problem when having incident of broken water sink in my room. I just request for moving to other rooms. The hotel occupancy is high so I would suggest to reserve the hotel previously before arriving. The Hotel did not offer free transportation pick up from airport to hotel vice versa. The Hotel price is high as I got IDR 1,050,000 per night.