Swiss-Belhotel Silae Palu

Recent Reviews: 307

• User:Journey07461706100

  Trip type: Family

  Great

  02 Apr 2026

  Its great, experience nya sat set, the food is great. FO Manager SBSP, Guest Services / Front Office at Swiss-Belhotel Silae Palu, responded to this review Bapak/Ibu Journey07461706100 yang terhormat,Terima kasih atas komentarnya mengenai kunjungan selama di Swiss-Belhotel Silae Palu. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif dari anda, saya yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Saya berharap pada kunjungan berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Salam Hormat,Erwin Effendi HGeneral Manager

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• User:Indah C

  Trip type: Solo travel

  The rooms comfortable, clean and i have no complaint at all, so far so good

  15 Mar 2026

  The rooms comfortable, clean and i have no complaint at all, so far so good FO Manager SBSP, Guest Services / Front Office at Swiss-Belhotel Silae Palu, responded to this review Bapak/Ibu Indahc2026 yang terhormat,Terima kasih atas komentarnya mengenai kunjungan selama di Swiss-Belhotel Silae Palu. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif dari anda, saya yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Saya berharap pada kunjungan berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Salam Hormat,Erwin Effendi HGeneral Manager

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• User:Adventure07177155219

  Trip type:

  Great stay

  12 Aug 2025

  I had a wonderful stay at this Hotel. From the moment I arrived, the staff greeted me warmly and assisted me with a smooth check-in process. The room was clean, comfortable, and well-prepared, with all amenities in place.During my stay, I enjoyed the delicious breakfast with a variety of options, and the restaurant staff were attentive and friendly. The facilities, including the swimming pool and gym, were well-maintained and easily accessible.What stood out the most was the excellent service — every staff member I encountered was polite, helpful, and made me feel truly welcome. I left the hotel feeling satisfied and would be happy to return for another stay. FO Manager SBSP, Guest Services / Front Office at Swiss-Belhotel Silae Palu, responded to this review Dear Adventure07177155219,Thank you very much for your comments regarding your stay at Swiss-Belhotel Silae Palu.I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Kindest RegardsHotel Management

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• User:Sherpa21478027979

  Trip type: Business

  The Best Hotels in Palu City

  12 Jul 2025

  Great hotel with clean and modern rooms, delicious cuisine and a diverse menu selection, a really comfortable restaurant because it is located above the sea.Complaints were addressed properly and resolve. I thoroughly enjoyed my stay here.Thanks, Swissbel hotel. See you on my next trip FO Manager SBSP, Guest Services / Front Office at Swiss-Belhotel Silae Palu, responded to this review Dear Sherpa21478027979,Thank you very much for your comments regarding your stay at Swiss-Belhotel Silae Palu.I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Kindest RegardsHotel Management

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• User:Mariusz M

  Trip type: Business

  Excellent experience

  23 Jun 2024

  A fantastic stay with the best possible service. The hotel provides everything you need for a comfortable stay. If anyone is wondering where to stay during stay in Palu, I can recommend this hotel with a clear conscience. My next stays will definitely be in this hotel. FO Manager SBSP, Guest Services / Front Office at Swiss-Belhotel Silae Palu, responded to this review Dear Mr Mariuszm,Thank you very much for choosing Swiss-Belhotel Silae Palu as your hotel accomodation during in Palu as well as taking your time to write down your experience regarding your stay.I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Best RegardsImam NugrohoGeneral Manager

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