Favehotel Diponegoro

Recent Reviews: 298

• User:Boenaidy

  Trip type: Family

  Good hotel but need improvement

  16 Jul 2022

  Actually this is one of the good hotels, under the management of aston. unfortunately my experience staying here was not pleasant.stayed 2 nights, I meet staff who did not use masks in public spaces, not once but 3x including one who entered our room.besides that the restaurant/meeting hall next to the hotel, making an event at 6.30 AM so that it disturbing guest rest, the hotel should coordinate with the meeting hall regarding the start time of the event.Positive : Room clean, staff helpful, location good near simpang lima. favehotel Diponegoro, Owner at Favehotel Simpang Lima Semarang, responded to this review Dear Mr. Boenaidy,Thank you for staying with us and spending your time to write some reviews.We apologize if your stay could not meet your expectations.We immediately follow up on all constructive inputs from you, especially health protocols implementation. We are very concerned about this and continue to monitor its implementation in operations closely.We also liaise with event and wedding organizers for their next events to ensure all guests still can enjoy their staying while their events are held.We do hope this information is useful for you and we hope we could serve you again for your next visit to Semarang.

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• User:Lo_agnes

  Trip type: Family

  You get what you paid

  12 Dec 2021

  This is the first time I book superior room at fave. There ia no different with standard room, only the room size is much bigger. The room look old and looks like no one stayed inside for long time. Not so clean.The bathroom have a little bit creepy atmosfer.The reality that we only get one chair for that room is really disappointed. The hanger also need to fixed up.There is a straight pin inside my linen. Really dangerous and careless I think. It can hurt the guest.WiFi always good. The staff are friendly and polite.I already stayed in some different favehotel and realise amount of the hanger in every room are different, please do a regular check.The breakfast is standard, but good enough for three star hotel. One good point' of the hotel is we can request to open the window. So we can got a fresh air circulation, one think we need durung this pandemic.My suggestion for you who want to stay in this hotel, just book standard room, there is really no different with the superior one. favehotel Diponegoro, Owner at Favehotel Simpang Lima Semarang, responded to this review Dear Lo_agnes,Thank you very much for staying with us and spending your time to give us reviews.Thank you very much also for your good reviews regarding our breakfast presentation, WIFI and also our staffs hospitality.Currently we have some projects for upgrading our deluxe rooms, in point of its facilities and interior. Some rooms already finished and available for guests. We are continuing these projects until all deluxe rooms are upgraded.We do hope this information is useful and we are waiting to serve you again soon. Thank you.

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• User:WEzas

  Trip type: Business

  Nice hotel

  18 Mar 2021

  Having good time during stay thank you fave diponegoro. We're always happy with good people there. Easy to check in and check out with PROKES covid-19. More use and accessible when booking to fave website ,has found me great promotion in the website. Thanks

• User:jupiter200910

  Trip type:

  I am very disappointed

  23 Jun 2020

  I was very disappointed with the service and quality of the rooms and facilities provided. please consider the advice I made earlier so that the hotel gets better. because during my stay here, yesterday was the worst experience during my stay there favehotel D, General Manager at Favehotel Simpang Lima Semarang, responded to this review Dear jupiter200910,Thank you very much for staying and spending your time to give us reviews.First of all, we would like to say thank you because this was not your first time to stay with us.We've received your very valuable construction reviews and we are fully aware with them and we are working on them now.During this pandemic, a lot of policies should be taken, side by side with our covid protocol, to ensure all guests are safe during staying with us. For example, currently we don't provide any buffet breakfast, and all breakfast will be delivered to rooms to minimize guest contact. Also we are limiting an opening hours any possibility places that could make crowd, for support social distancing.But, again, we are fully aware with your suggestions and we are now on progress to make some adjustment and fixing some highlighted issues.Thank you very much and we do hope we could serve you again soon

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• User:soengkono

  Trip type: Business

  Never back again

  19 Feb 2020

  i dont know why, because its cheap hotel or how. but first time i comw they give room unclean and i complain they changes room. but room is bad, wall is not good, bedcovet not white but cream. this is bad experience favehotel D, General Manager at Favehotel Simpang Lima Semarang, responded to this review Dear Bapak soengkono,Thank you for staying with us and spending your time to give us reviews.Your constructive reviews have been followed up by our housekeeping department. We are doing continuously regular maintenance in rooms and public areas.We are also in progress to purchase new pillows, towels and linens Some of them already come and distributed directly to rooms.We hope this information is useful for you and our other guests, and we are expecting could serve you again soon.Thank you

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