VERY VERY .......SLOW WIFI, Anda Khetrinee in the restaurant is very kind. Thank you very much.
07 Feb 2026
VERY VERY .......SLOW WIFI, Anda Khetrinee in the restaurant is very kind. Thank you very much.I forgot the phone in the restaurant, she kindly reminded me. Thank you very much.上网速度非常非常慢,特别是晚上,简直难以置信;餐厅人员 Khetrinee i非常非常好,感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢感谢
Swiss-Belinn Modern Cikande, General Manager at Swiss-Belinn Modern Cikande, responded to this review
Dear Ming556,Thank you for taking the time to share your feedback with us.First and foremost, please accept our sincere apologies for the inconvenience caused by the slow Wi-Fi during your stay. We understand how important a stable internet connection is, and your comment has been shared with our technical team for immediate review and improvement.On a positive note, we are truly delighted to hear your kind words about Ms. Khetrinee from our restaurant team. It is wonderful to know that she assisted you with kindness and even reminded you about your phone. Your appreciation will certainly be shared with her, as it serves as great motivation for our team members to continue delivering attentive and caring service.Thank you once again for your valuable feedback. We look forward to welcoming you back to Swiss-Belinn Modern Cikande and providing you with a much-improved experience on your next visit.Yours sincerely,ManagementSwiss-Belinn Modern Cikande
User:OnAir25771573062
Trip type: Family
Memorable Stay
06 Nov 2025
I had a wonderful stayyy⭐️⭐️⭐️⭐️⭐️ The room was clean, comfortable, and well-maintained. The facilities were great, and everything worked perfectly during my visit. What stood out the most was the warm and attentive service from the staff. Especially Oxa, he’s very friendly, professional, and always ready to help with a smile. Oxa made the check-in process smooth and pleasant. Truly excellent service that made my stay even better. I would definitely recommend this hotel and look forward to coming back again soon!
Swiss-Belinn Modern Cikande, General Manager at Swiss-Belinn Modern Cikande, responded to this review
Dear OnAir,Thank you very much for sharing your Memorable Stay experience with us. We are truly delighted to know that you had such a wonderful stay at Swiss-Belinn Modern Cikande and that you enjoyed the clean, comfortable room as well as our well-maintained facilities.It’s especially rewarding to hear your kind words about Oxa’s friendly and professional service. We will be sure to share your appreciation with him and the rest of our team — feedback like yours inspires us to continue delivering warm, attentive hospitality to every guest.We are honored by your recommendation and truly look forward to welcoming you back for another pleasant and memorable stay in the near future.Warm regards,Management of Swiss-Belinn Modern Cikande
User:M Hadi P
Trip type: Couples
Wedding Anniversary
14 Oct 2025
clean and spacious rooms, very romantic and calm atmosphere, good and friendly service, quite complete breakfast menu from Indonesia and western
Swiss-Belinn Modern Cikande, General Manager at Swiss-Belinn Modern Cikande, responded to this review
Dear Mahfudhp,Thank you for taking the time to share your wonderful review. We are truly delighted to hear that you enjoyed your stay with us and appreciated our clean and spacious rooms, as well as the romantic and calm atmosphere of our hotel. It is also a pleasure to know that you were satisfied with our friendly service and the variety of our breakfast selection, featuring both Indonesian and Western dishes.Your kind words are a great encouragement for our entire team to continue providing warm hospitality and memorable experiences for every guest.We look forward to welcoming you back to Swiss-Belinn Modern Cikande for another pleasant and enjoyable stay.Warm regards,Management of Swiss-Belinn Modern Cikande
User:Markus D
Trip type: Business
The one and only choice.
07 Oct 2025
I'm the SBEC since August 2022 and since then, I was stayed in the hotel twice a year, unfortunately, my visits were not registered for status tracker until my last visit, and I claim those missing visits and just updated recently. System error or bugs ? So that the guest have to mention their registered member number everytime make a visit ?However, this is the one and only hotel in this industrial area, hope they maintain this good service.
Swiss-Belinn Modern Cikande, General Manager at Swiss-Belinn Modern Cikande, responded to this review
Dear Markus D,Thank you for your feedback and for being one of our loyal SBEC members. We sincerely apologize for the inconvenience caused by your previous visits not being recorded in your membership. This matter has been noted and will serve as our evaluation to ensure similar issues do not occur in the future.We’re grateful for your kind words and continued trust in Swiss-Belinn Modern Cikande — the preferred hotel in this industrial area. We look forward to welcoming you back soon with an even better experience.Sincerely,ManagementSwiss-Belinn Modern Cikande
User:Irfan S
Trip type: Business
good service
02 Sept 2025
our stay was made even more enjoyable thanks to ibu melly at the front office. her greeted with us with a warm smile, answered all our questions patiently, and made sure everything went smoothly.the hotel it self was clean, comfortable and beautiful but it’s the service from people like ibu melly that really makes a difference. Highly recommendedThank you melly
Swiss-Belinn Modern Cikande, General Manager at Swiss-Belinn Modern Cikande, responded to this review
Dear Irfan S,Thank you for sharing your wonderful experience at Swiss-Belinn Modern Cikande. We are delighted to learn that Ms. Melly at the Front Office was able to make your stay even more enjoyable through her warm welcome, attentive assistance, and professional service.It is also gratifying to know that you found our hotel clean, comfortable, and beautiful. Your recognition of our team members, especially Ms. Melly, is truly appreciated and will be shared with her as a motivation to continue delivering excellent service.Your recommendation means a lot to us, and we sincerely look forward to welcoming you back for another memorable stay.Sincerely,ManagementSwiss-Belinn Modern Cikande