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Grand Swiss-Belhotel Darmo Surabaya

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Grand Swiss-Belhotel Darmo Surabaya

locationSurabaya, Indonesia

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About Grand Swiss-Belhotel Darmo SurabayaAbout Grand Swiss-Belhotel Darmo Surabaya

location

This hotel welcomes guests in Surabaja.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, medical assistance, 24-hour room service and a laundry service. A fax machine is available for guests' business needs.

rooms

Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A telephone and WiFi (no extra charge) are provided as well. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, a spa and massage treatments.

meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Amenities at Grand Swiss-Belhotel Darmo Surabaya Amenities at Grand Swiss-Belhotel Darmo Surabaya

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

    • -

      Disability-friendly

    • -

      Laundry Service

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      Lifts

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      Medical Assistance

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Gym

    • -

      Indoor Pool

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

LocationLocation

Map preview

Around this property:

Airport

16000 m

Centre

20000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Servicerating

Excellent

628

Very Good

33

Average

5

Poor

0

Terrible

1

Recent Reviews: 667

  • User:Fearless32480446848

    Trip type: Business

    Perfect Ambience and Services

    rating07 Oct 2023

    An interesting experience, being able to feel a different ambience at the restaurant in the Royal Tulip Hotel. Starting from cleanliness, the quality of food served, the atmosphere and most importantly the service. Especially for the employee on behalf of Indra who is very good in providing his services as one of the representatives of the Royal Tulip hotel, this can give a very good impression of the restaurant and hotel. I hope Royal Tulip can maintain the existing standards and services, and will be able to continue to grow in the future. Thankyou Royal Tulip! Royal Tulip Darmo Surabaya, Pemasaran at Royal Tulip Darmo Surabaya, responded to this review Dear Fearless32480446848,Greetings from us ..Thank you for taking time to write a review and share your experience. So happy to hear that we can give you a memorable stay recently. We also take a note your complment to our stff, Mr. Indra and we will personally inform him. Once again thank you for your positive feedback and we hope we can serve you again in the future.Warm Regards,Okkie HandokoAssistant Revenue Manager

  • User:Widya M

    Trip type: Family

    Best Bfast!! <3

    rating07 Oct 2023

    From the start I was curious about the breakfast menu here. Because I really like looking for a quiet and pleasant breakfast place. I looked at several recommendations and finally I decided to go to Royal Tulip Darmo. This is so yummy! Friendly and light-hearted staff service. We look a little confused when asked directly. very prompt and helpful! Having breakfast here was one of my best experiences. Royal Tulip Darmo Surabaya, Pemasaran at Royal Tulip Darmo Surabaya, responded to this review Yang Terhormat 573widyam,Warmest Greetings from us,Thank you for taking time to write a review and share your experience. So happy that you have a memorable stay with us recently. We will share this positive feedback to all teams and it will motivate us to always gove the best service to all of our guests. Once again thank you and we hope we can serve you again in the future.Warm Regards,Okkie HandokoAssistant Revenue Manager

  • User:Rada Lailatul C

    Trip type: Solo travel

    Friendly n homey hotel

    rating04 Oct 2023

    From the start I arrived, I was given a pleasant experience by helpful and friendly employees. The room clean, comfortable, made me feel at home staying there. semi-outdoor swimming pool, the food over all it's delicious, but some are salty. The rooms are also equipped with smart phones which make it easier for us as guests to access room service, this make me amaze. I will definitely come back here and recommend it to ma fwend.Thank's Royal Tulip, nice service n keep improving! Royal Tulip Darmo Surabaya, Pemasaran at Royal Tulip Darmo Surabaya, responded to this review Yang Terhormat Rada Lailatu C,Greetings from Hotel Royal Tulip Darmo Surabaya,Thank you for taking time to write a review and share your experiences. So happy to hear that you have a memorable stay with us. Your positive review will be shared to our teams and will motivate us to always provide the best experience to our guests. Once again thank you and we hope our accommodation will be your first priority when you travel to Surabaya.Warm Regards,Okkie HandokoAssistant Revenue Manager

  • User:394mohammadf

    Trip type: Friends getaway

    Thank you very much Royal Tulip. This the first time and it was very impressive. Exceptional service from all employees.

    rating18 Sept 2023

    Thank you very much Royal Tulip. This the first time and it was very impressive. Exceptional service from all employees. They are very friendly. The room very comfortable n clean, making me rest soundly. Cell phone in the room makes it easier for me to access room service. Likewise with the food. Satisfactory service and service. Thank you for the experience Royal Tulip Darmo Surabaya, Pemasaran at Royal Tulip Darmo Surabaya, responded to this review Dear Mohammad F,Warmest Greetings from Hotel Royal Tulip Darmo Surabaya,Thank you for choosing us as your accommodation recently. So happy to hear that we can give you a memorable stay. We also thank for your compliment to our services and hospitality, cleanliness and our facilities that we provide to our guest. Your positive feedback will be share to all teams and we hope our accommodation will be your first priority when you travel again to Surabaya.Warm Regards,Okkie HandokoAssistant Revenue Manager

  • User:abd w

    Trip type: Couples

    Execelent

    rating17 Sept 2023

    Friendly, accommodating staff, willing to help with a smile. Facilities, swimming pool also a good gym so clean with a good view over the pool bar at noon.The room is spacious and clean i have good rest,i think i'll be back soon thank you for Royal Tulip. Royal Tulip Darmo Surabaya, Pemasaran at Royal Tulip Darmo Surabaya, responded to this review Dear abd w,Warmest Greetings from Hotel Royal Tulip Darmo Surabaya,Thank you for taking time to write a review and share your experiences during your stay. So happy to hear that we can give you a memorable stay. Your positive feedback will motivate us to always give the best service and best quality. We sill share your feedback to our teams and we hope our accommodation will be your first priority when you travel again to Surabaya.Kind Regards,Okkie HandokoAssistant Revenue Manager

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