Grand Swiss-Belhotel Darmo Surabaya

Recent Reviews: 667

• User:Fearless32480446848

  Trip type: Business

  Perfect Ambience and Services

  07 Oct 2023

  An interesting experience, being able to feel a different ambience at the restaurant in the Royal Tulip Hotel. Starting from cleanliness, the quality of food served, the atmosphere and most importantly the service. Especially for the employee on behalf of Indra who is very good in providing his services as one of the representatives of the Royal Tulip hotel, this can give a very good impression of the restaurant and hotel. I hope Royal Tulip can maintain the existing standards and services, and will be able to continue to grow in the future. Thankyou Royal Tulip! Royal Tulip Darmo Surabaya, Pemasaran at Royal Tulip Darmo Surabaya, responded to this review Dear Fearless32480446848,Greetings from us ..Thank you for taking time to write a review and share your experience. So happy to hear that we can give you a memorable stay recently. We also take a note your complment to our stff, Mr. Indra and we will personally inform him. Once again thank you for your positive feedback and we hope we can serve you again in the future.Warm Regards,Okkie HandokoAssistant Revenue Manager

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• User:Widya M

  Trip type: Family

  Best Bfast!! <3

  07 Oct 2023

  From the start I was curious about the breakfast menu here. Because I really like looking for a quiet and pleasant breakfast place. I looked at several recommendations and finally I decided to go to Royal Tulip Darmo. This is so yummy! Friendly and light-hearted staff service. We look a little confused when asked directly. very prompt and helpful! Having breakfast here was one of my best experiences. Royal Tulip Darmo Surabaya, Pemasaran at Royal Tulip Darmo Surabaya, responded to this review Yang Terhormat 573widyam,Warmest Greetings from us,Thank you for taking time to write a review and share your experience. So happy that you have a memorable stay with us recently. We will share this positive feedback to all teams and it will motivate us to always gove the best service to all of our guests. Once again thank you and we hope we can serve you again in the future.Warm Regards,Okkie HandokoAssistant Revenue Manager

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• User:Rada Lailatul C

  Trip type: Solo travel

  Friendly n homey hotel

  04 Oct 2023

  From the start I arrived, I was given a pleasant experience by helpful and friendly employees. The room clean, comfortable, made me feel at home staying there. semi-outdoor swimming pool, the food over all it's delicious, but some are salty. The rooms are also equipped with smart phones which make it easier for us as guests to access room service, this make me amaze. I will definitely come back here and recommend it to ma fwend.Thank's Royal Tulip, nice service n keep improving! Royal Tulip Darmo Surabaya, Pemasaran at Royal Tulip Darmo Surabaya, responded to this review Yang Terhormat Rada Lailatu C,Greetings from Hotel Royal Tulip Darmo Surabaya,Thank you for taking time to write a review and share your experiences. So happy to hear that you have a memorable stay with us. Your positive review will be shared to our teams and will motivate us to always provide the best experience to our guests. Once again thank you and we hope our accommodation will be your first priority when you travel to Surabaya.Warm Regards,Okkie HandokoAssistant Revenue Manager

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• User:394mohammadf

  Trip type: Friends getaway

  Thank you very much Royal Tulip. This the first time and it was very impressive. Exceptional service from all employees.

  18 Sept 2023

  Thank you very much Royal Tulip. This the first time and it was very impressive. Exceptional service from all employees. They are very friendly. The room very comfortable n clean, making me rest soundly. Cell phone in the room makes it easier for me to access room service. Likewise with the food. Satisfactory service and service. Thank you for the experience Royal Tulip Darmo Surabaya, Pemasaran at Royal Tulip Darmo Surabaya, responded to this review Dear Mohammad F,Warmest Greetings from Hotel Royal Tulip Darmo Surabaya,Thank you for choosing us as your accommodation recently. So happy to hear that we can give you a memorable stay. We also thank for your compliment to our services and hospitality, cleanliness and our facilities that we provide to our guest. Your positive feedback will be share to all teams and we hope our accommodation will be your first priority when you travel again to Surabaya.Warm Regards,Okkie HandokoAssistant Revenue Manager

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• User:abd w

  Trip type: Couples

  Execelent

  17 Sept 2023

  Friendly, accommodating staff, willing to help with a smile. Facilities, swimming pool also a good gym so clean with a good view over the pool bar at noon.The room is spacious and clean i have good rest,i think i'll be back soon thank you for Royal Tulip. Royal Tulip Darmo Surabaya, Pemasaran at Royal Tulip Darmo Surabaya, responded to this review Dear abd w,Warmest Greetings from Hotel Royal Tulip Darmo Surabaya,Thank you for taking time to write a review and share your experiences during your stay. So happy to hear that we can give you a memorable stay. Your positive feedback will motivate us to always give the best service and best quality. We sill share your feedback to our teams and we hope our accommodation will be your first priority when you travel again to Surabaya.Kind Regards,Okkie HandokoAssistant Revenue Manager

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