The establishment offers a pleasant atmosphere and the staff provides excellent hospitality.
Santika Premiere Gubeng Surabaya, General Manager at Hotel Santika Premiere Gubeng Surabaya, responded to this review
Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you had enjoyed your stay at our property. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
User:alpinsky
Trip type: Friends getaway
Pengalaman di santika hotel
17 Jan 2026
Great! Foods are delicious too!-asa
Santika Premiere Gubeng Surabaya, General Manager at Hotel Santika Premiere Gubeng Surabaya, responded to this review
Tamu yang terhormat, Salam Hangat dari Hotel Santika Premiere Gubeng Surabaya Terima kasih atas kesediaan Bapak/Ibu menyampaikan review atas kunjungannya. Senang mengetahui Bapak/Ibu menikmati pengalaman menginap di Hotel Santika Premiere Gubeng dengan segala produk dan fasilitas yang kami sediakan. Hal ini akan mendorong kami untuk semakin meningkatkan pelayanan kami. Terima kasih atas rekomendasi yang Bapak/Ibu berikan, kami sangat menantikan kunjungan yang berikutnya di Santika Premiere Gubeng Surabaya. Hormat saya, General Manager
User:brigittaputri96
Trip type: Business
Newly renovated Santika Premiere Surabaya!
16 Jan 2026
Got a free upgrade room from deluxe to premium❤️ Thanks to Mba Nova. The hospitality was great! Everything’s just nice. The ambience, the staffs, and the food. Would love to back here again.
Santika Premiere Gubeng Surabaya, General Manager at Hotel Santika Premiere Gubeng Surabaya, responded to this review
Yang terhormat Ibu Brigitta Putri,Salam Hangat dari Hotel Santika Premiere Gubeng SurabayaTerima kasih atas kesediaan Ibu Brigitta meluangkan waktu untuk memberikan review atas kunjungan Ibu. Senang mengetahui Ibu menikmati pengalaman menginap di Hotel Santika Premiere Gubeng dengan segala produk dan fasilitas yang kami sediakan. Jika ada yang dapat kami lakukan untuk membuat kunjungan Ibu Brigitta yang berikutnya semakin nyaman dan menyenangkan, kami akan dengan senang hati membantu. Komentar Ibu sangat berharga bagi kami. Sekali lagi, terima kasih dan kami menantikan kunjungan Ibu yang berikutnya di Hotel Santika Premiere Gubeng Surabaya.Hormat saya,General Manager
User:anggyaprilias
Trip type: Business
Worth to stay
04 Nov 2025
Spacious room, very clean, nice modern interior. The breakfast has so many choices. Traditional to western. Worth to stay
Santika Premiere Gubeng Surabaya, General Manager at Hotel Santika Premiere Gubeng Surabaya, responded to this review
Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Once again, thank you and we look forward to welcoming you back in the near future.Warm regards,General Manager
User:ilham i
Trip type: Family
Overall, it was a great experience, and I would love to stay there again.
02 Nov 2025
I had a pleasant stay at Hotel Santika Gubeng, Surabaya. The service was friendly, and the check-in process was very quick. The room was clean, comfortable, and well-equipped with complete facilities. The breakfast was also varied and delicious, offering a selection of traditional Indonesian dishes as well as international menus.
Santika Premiere Gubeng Surabaya, General Manager at Hotel Santika Premiere Gubeng Surabaya, responded to this review
Tamu yang terhormat, Salam Hangat dari Hotel Santika Premiere Gubeng Surabaya Terima kasih atas kesediaan Bapak/Ibu menyampaikan review atas kunjungannya. Senang mengetahui Bapak/Ibu menikmati pengalaman menginap di Hotel Santika Premiere Gubeng dengan segala produk dan fasilitas yang kami sediakan. Hal ini akan mendorong kami untuk semakin meningkatkan pelayanan kami. Terima kasih atas rekomendasi yang Bapak/Ibu berikan, kami sangat menantikan kunjungan Bapak/Ibu yang berikutnya di Santika Premiere Gubeng Surabaya. Hormat saya, General Manager