Good hospitality, fast response, excellent fo knowing your customer. They also give many in/tangible benefits for me as their customer. With such as great service/benefits which they give to me, why i dont be their loyal customer?!!
Swiss-Belinn Manyar, General Manager at Swiss-Belinn Manyar, Surabaya, responded to this review
Dear Mr/ Mrs., Warmest greeting from Swiss-Belinn Manyar, Surabaya Thank you for taking the time to share your positive experience with us. We are truly pleased to hear that you appreciated our hospitality, responsiveness, and personalized service.Your kind words motivate our team to continue delivering excellent service and meaningful benefits to our guests. We are honored to be your first choice in Surabaya and sincerely value your loyalty.We look forward to welcoming you back and providing you with another exceptional stay. Best regards, Andri Kurniawan General Manager
User:Abraham T
Trip type: Business
Excellent service with professional staffs
20 Nov 2025
Excellent service especially the cleaning staff name Rafly.The room is clean and I enjoy the mattress.Keep it up and hope to be back again.
Swiss-Belinn Manyar, General Manager at Swiss-Belinn Manyar, Surabaya, responded to this review
Dear Mr. Abraham, Greetings from Swiss-Belinn Manyar, Surabaya...Thank you so much for taking the time, to leave a positive review. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We are glad to know that our service, products and facilities that we provide during your stay exceed your expectation.We also invite you to visit our Instagram and Facebook for more promos that you might interested in and look forward to welcome you back in the near future under better circumstances.Best regards,Andri Kurniawan General Manager
User:Priscilla P
Trip type: Business
Nice experience!
12 Oct 2025
I had a wonderful stay at this hotel. The staff was friendly and welcoming, making check-in fast and easy. My room was clean, comfortable, and well-equipped with everything I needed. The bed was especially cozy, and I slept very well. The location is perfect — close to shops, restaurants, and main attractions, yet quiet and peaceful. Breakfast was fresh with plenty of variety. I also appreciated the fast Wi-Fi and good room service. Everything was well-maintained and thoughtfully arranged. Overall, a great experience from start to finish. I would definitely stay here again and highly recommend it to others.
Swiss-Belinn Manyar, General Manager at Swiss-Belinn Manyar, Surabaya, responded to this review
Dear Mrs. Priscilla, Greetings from Swiss-Belinn Manyar, Surabaya...On behalf of the entire team, we would like to express our sincere gratitude for your kind words and for taking the time to share your experience.We are truly delighted to learn that you enjoyed so many aspects of your stay, from the warm welcome provided by our staff to the comfort of your room and the quality of our breakfast. It is particularly rewarding to hear that our central yet peaceful location served your needs well and that you found our amenities, such as the Wi-Fi and room service, to your satisfaction.We are honored by your recommendation and would be absolutely delighted to host you again whenever your travels bring you back to our city.Best regards,Andri Kurniawan General Manager
User:Desy C
Trip type: Solo travel
Best price
08 Oct 2025
Great location and best price for guest who booking direct at hotel, they also have swimming pool and outdoor smoking area
Swiss-Belinn Manyar, General Manager at Swiss-Belinn Manyar, Surabaya, responded to this review
Dear Mr/ Mrs, Greetings from Swiss-Belinn Manyar, Surabaya...Thank you so much for taking the time, to leave a positive review. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We are glad to know that our service, products and facilities that we provide during your stay exceed your expectation.We also invite you to visit our Instagram and Facebook for more promos that you might interested in and look forward to welcome you back in the near future under better circumstances.Best regards,ManagementSwiss-Belinn Manyar, Surabaya
User:Andy B
Trip type: Business
Great stay at Swiss-Belinn Manyar, Surabaya
24 Sept 2025
The stays at the Swiss Belinn Manyar is excellent and wonderful experience.The room is very comfortable, many local and international TV channels and international plug (3 pins) is also available in the room.There is a swimming pool at Level 5 and the view is great from the swimming pool and can have drink during activity.The room price is reasonable and great choice of food in breakfast.Highly recommended to others.
Swiss-Belinn Manyar, General Manager at Swiss-Belinn Manyar, Surabaya, responded to this review
Dear Mr/ Mrs., Warmest greeting from Swiss-Belinn Manyar, SurabayaThank you for choosing Swiss-Belinn Manyar for your stay in Surabaya and for sharing such detailed and wonderful feedback.We are thrilled that you had an excellent and wonderful experience. Reading that you found the room comfortable and appreciated the practical amenities like the international plugs and TV channels is very gratifying for our team. It is also wonderful to know that you made the most of our swimming pool and enjoyed the view with a refreshing drink. Our culinary team will be especially pleased to know you enjoyed the great choice of food at breakfast.Thank you for highly recommending us to other travelers. We are truly honored. Our entire team looks forward to welcoming you back for another comfortable and enjoyable stay in your nearest visit in the future. Best regards, ManagementSwiss-Belinn Manyar, Surabaya
Surabaya, Surabaya
About Swiss Belinn Manyar
User Rating & Reviews
31 Jan 2026
0204 505 9777