Gardiner House

Recent Reviews: 120

• User:BackPacker583044

  Trip type: Friends getaway

  Bed Bugs!

  03 May 2026

  We stayed at this hostel for a friends stag do.Upon arrival, the place has a warm feel to it with friendly, approachable reception staff.The location is slightly out of centre (approx 20 mins walk) but is suitable for tourists and stag/hen dos.Unfortunately, our trip was ruined as the dorm was infested with bed bugs in two separate areas. When this was first raised the staff were openly remorseful and apologetic offering to move 3 of 8 guests to a private room. The following day, bed bugs were also found in another of the beds in the same dorm to which management replied “we can’t see any” and “maybe they are brought in by the new guests” and they offered to clean the room… Upon returning an hour later, the bedding had been changed but guests remained in the room. All guests should have been relocated and fumigation arranged through a professional pest controller.Naturally, we were very uncomfortable and upset about the situation and requested that we were moved room, we were advised there was no other rooms available and had to make alternative arrangements ourselves, paying £190 extra for a one-night stay elsewhere 30 mins taxi ride away from the centre…Following our stay the hostel has been contacted on several occasions to discuss a suitable refund and a reimbursement of the hotel arranged for the final night but despite an immediate reply, the hostel has now gone missing and are not replying to their emails.A complaint has been raised with Booking.com and this will be followed up with the authorities to ensure we get maximum compensation for this ordeal.Would not recommend! Gardiner House Hostel, General Manager at Gardiner House Hostel, responded to this review Dear Sam,We are sorry to hear that your experience did not meet expectations and appreciate you taking the time to share your feedback.We would like to clarify that this was not an infestation situation. All of our rooms were recently renovated, including new beds and mattresses throughout the hostel. As soon as the situation was brought to our attention on the morning after check-in, immediate action was taken to minimise the issue and support the affected guests.The initial report concerned 3 of the 8 beds in the upper part of the dormitory, and management spoke directly with the group to discuss the situation and available solutions. Although alternative accommodation within the hostel was limited, we offered and arranged a private room for the 3 affected guests at no additional cost, which was accepted by the group. Refunds were also issued as part of our efforts to resolve the matter promptly.As the remaining guests in the dormitory had not reported any issues, and the room layout included separate upper and lower sleeping areas, the rest of the group remained in the room at that time.On the second night, another concern was reported regarding a different bed in the lower section of the dormitory involving the same group. However, the room was inspected and no further evidence was found. Unfortunately, due to the hostel being fully booked, we were unable to relocate the remaining guests internally. We immediately scheduled a deep clean of the room and also offered a refund for the final night to allow the guests to arrange alternative accommodation if they wished.Immediately after the group checked out, we began a full professional treatment procedure in both affected areas of the room. We take matters like this extremely seriously. We are a clean and welcoming hostel, and we always aim to make our guests feel comfortable and safe during their stay.We apologise again for the inconvenience caused, and we hope to host you again in better conditions.Management Team

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• User:Florian H

  Trip type: Solo travel

  Will go there again for sure

  18 Nov 2025

  I can highly recommend this place. The personnel is very friendly, the place is clean, there are a lot of nice people and they have great prices. I will certainly go there again when I go back to Dublin. Gardiner House Hostel, General Manager at Gardiner House Hostel, responded to this review Hi there,Thank you so much for your lovely words! It means a lot to hear that our team, atmosphere, and prices made your stay a great one. We’re delighted you enjoyed the vibe and felt at home with us.We’ll be more than happy to welcome you back on your next trip to Dublin!Best wishes,Analia

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• User:Patrick Ó

  Trip type: Solo travel

  Hostel adventure

  17 Sept 2025

  Comfy bed. Plenty of toilets. Renevating. Got nice kitchen and you can have free breakfast and teas coffee chocolate. Price reasonable. Only thing kitchen been cleaned awkward time and takes long time cooking finished by 9pm.tv before kitchen not working. Centrel. Nice hostel Gardiner House Hostel, General Manager at Gardiner House Hostel, responded to this review Hey Patrick!Thanks so much for your review! We’re glad to hear you enjoyed the comfy bed, kitchen setup, and all the little extras like breakfast and hot drinks. It's great to know you found the hostel a nice and central place to stay.We appreciate your feedback about the kitchen hours and cleaning schedule , we know timing can be tricky, and we’ll keep looking for ways to make it more convenient for guests.Hope to see you again on your next adventure!Best regards,Analia

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• User:Alina W

  Trip type: Friends getaway

  Lovely, modern Hostel

  24 Aug 2025

  We we're in a 14-Bed Bedroom, but as all beds we're Like little wooden cabins I didn't mind that at all! The receptionist was really friendly as well. The only Thing was that the bathroom-area was really small (2 single batchrooms on one floor and barely any space in Front of them) and that the Air in that area was really Bad. In the 14-bed dorm they luckily Had ac but it got still a little warm at night - I have to say though that I could habe switched in a tony personal fan that was installed at every bed. Plus the area was a little sketchy but I didn't feel unsafe and vot quickly into the City Center. Breakfast was nice for a Hostel as well. Gardiner House Hostel, General Manager at Gardiner House Hostel, responded to this review Thank you for taking the time to share your detailed feedback! We’re really happy to hear you felt comfortable in the cabin-style beds and enjoyed both the atmosphere and our breakfast. We truly appreciate your comments about the bathroom area and air circulation. Feedback like this helps us improve. Delighted you felt safe and welcomed by our team, and we’d love to have you back anytime! Regards, Nickson

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• User:Harry T

  Trip type: Solo travel

  Excellent staff! Cheap rooms. Very safe and clean.

  22 Jun 2025

  Was a lovely stay. Ainara was such a helpful friendly staff member - she made such a difference to my stay! I’ll use Gardiner next time I stay in Dublin :) Canbe Hospitality, Owner at Gardiner House Hostel, responded to this review Thank you so much for your wonderful review! We’re thrilled to hear you had a lovely stay and felt safe and comfortable with us. Ainara will be delighted to know she made such a positive impact on your visit. We can’t wait to welcome you back to Gardiner House Hostel next time you’re in Dublin! Safe travels until then! 😊✨Regards,Sofia

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