Pembroke Town House

Recent Reviews: 167

• User: Maureen M

  Trip type: Business

  Terrible customer service

  Booked this hotel and a week before arrival I got strep throat. I asked if I could reschedule for October and was told yes there was availability. Over the week I wrote 3 emails, made a phone call and attempted to reschedule 4 times. I was given the run around and the customer service was incredibly poor. I'm out the €185, lost the booking and am now booked into the Moxy. Never again Pembroke Town… Read moreBooked this hotel and a week before arrival I got strep throat. I asked if I could reschedule for October and was told yes there was availability. Over the week I wrote 3 emails, made a phone call and attempted to reschedule 4 times. I was given the run around… Read more

• User: hereishome

  Trip type: Couples

  Good Choice in Quiet Area

  My partner and I stayed here with our two small dogs two separate times on a longer trip to Ireland. The staff was very communicative before and during our stay. They were also friendly, especially when they saw our dogs. The breakfast was excellent. The rooms were clean and the location was perfect for us as we like to walk and not be in the very center. Overall, this was a good value.My partner and I stayed here with our two small dogs two separate times on a longer trip to Ireland. The staff was very communicative before and during our stay. They were also friendly, especially when they saw our dogs. The breakfast was excellent. The rooms… Read more

• User: shaunad515

  Trip type: Couples

  Excellent Service

  Highly recommend! Beautiful room, excellent location and the most helpful, accommodating and welcoming staff - Artem and Branko at the main desk are both brilliant at their jobs and from the first interaction of calling the townhouse and making our booking to checking out on our final day they went above and beyond and made our stay a 10/10 experience. We will definitely be back and will be recomm… Read moreHighly recommend! Beautiful room, excellent location and the most helpful, accommodating and welcoming staff - Artem and Branko at the main desk are both brilliant at their jobs and from the first interaction of calling the townhouse and making our booking to… Read more

• User: jenni s

  Trip type: Family

  Family suite too small for family & will not honour your breakfast booking!! Beware!!

  Had booked a family suite for 2 adults & 2 kids. 2 beds in family suite, just slightly bigger than a single bed each, had to sleep top to tail to fit! When arrived at breakfast next morning hotel, specifically assistant manager refused to honour our PREPAID breakfast booking as it was not on his email, despite me showing it to him! So let a family go without due to what amounted to an email er… Read moreHad booked a family suite for 2 adults & 2 kids. 2 beds in family suite, just slightly bigger than a single bed each, had to sleep top to tail to fit! When arrived at breakfast next morning hotel, specifically assistant manager refused to honour our PREPAI… Read more

• User: Roam08470602380

  Trip type: Couples

  Highly recommend! Thank you Artem & Branko

  Had a fantastic stay in Pembroke Townhouse, location is superb, rooms are beautiful but really what elevate out stay is the incredible staff working on the main desk, Artem and Branko went above and beyond for us and provided us with the most excellent service and were so accommodating, can not praise them enough. We will definitely be back to stay at Pembroke Townhosue on our next trip to to Dubl… Read moreHad a fantastic stay in Pembroke Townhouse, location is superb, rooms are beautiful but really what elevate out stay is the incredible staff working on the main desk, Artem and Branko went above and beyond for us and provided us with the most excellent service… Read more