The Dean Hotel Dublin

Recent Reviews: 1417

• User:Conor F

  Trip type: Family

  Not what it used to be

  01 Apr 2026

  Zero atmosphere in the lobby bar. Restaurant and rooftop bar closed for renovations so avoid the lobby bar as it’s lacking any atmosphere right now.

• User:Wander364106

  Trip type: Family

  Extremely disappointed in the Dean

  24 Feb 2026

  We attended a family wedding at The Dean Hotel Dublin we stayed in the hotel for 2 nights Friday 13th and Saturday 14th February. We found the staff were very friendly but that’s where it ended. Our daughters shared one room and my husband and I the other. On Saturday morning our daughters realised the sheet on which they slept on was stained. On notifying reception they were told they would have the linen changed which they did. Our room however was very disappointing to say the least. The carpet was dirty, the hand basin was badly stained and the tap in the bathroom was loose. On moving a table lamp a piece of wooden art fell off the wall ( photos included).the screws were far too small and there were no plugs in the wall to hold it in place. When we booked our stay our breakfast was included in the price we went to the restaurant on the 5th floor on Saturday morning we were met by a waiter who informed us of what we were allowed to have ( 1 juice, 1 mains and 1 tea or coffee). When checking out on Sunday morning we raised these issues with the receptionist whose response was the hotel was 10 years old and was due to close for renovations. In other words what should we expect !!!!What we did expect was a clean room at the very least. We will NOT be returning to the Dean any time soon. Extremely disappointing. Dean Group, Owner at The Dean Dublin, responded to this review Thank you for taking the time to share your feedback following your stay. I appreciate your recognition of our friendly team, and I am glad that our staff were able to promptly address the linen issue brought to their attention.I regret to read of the shortcomings you experienced in your rooms, and your disappointment with the breakfast offering and the manner in which your concerns were addressed upon departure. Please accept my apologies for any discomfort or inconvenience you encountered during your stay and rest assured they have been passed onto the appropriate parties to improve.Your comments are invaluable to us as we are committed to maintaining high standards, and your observations will assist us as we continuously review and improve our facilities and services especially during the many renovations happening all around the property at the moment. We truly value your feedback and hope you might consider allowing us the opportunity to provide a more positive experience in the future.Best,Mikey

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• User:Joseph A

  Trip type: Couples

  Ceremony

  09 Feb 2026

  Lovely staff and service. Everything was seamless Dean Group, Owner at The Dean Dublin, responded to this review Hi Joseph,Thanks a bunch for your kind words! We're really glad you had a smooth experience and found our team friendly and helpful—means a lot to us. Making sure things go off without a hitch is what we're all about.We're always working to keep things running seamlessly and your feedback is a huge help. Hope you'll come back and stay with us again soon!All the best, Nai Martínez Assistant Reception Manager

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• User:GlasgowTourGuide

  Trip type: Family

  Some things good, some not so.

  17 Jan 2026

  Our room was comfortable although a bit grubby, the carpets in the living area were stained and furniture was well worn. Sofa was very comfortable, as was the bed and bed linen was good quality. Did not like the open partitions between bathroom and bedroom, no privacy and meant if someone went to the toilet at night the other was woken up. Noise from the road, gym and night club was a nuisance but bedroom had secondary glazing so that helped but living area was really noisy, view from the balcony was just a building site and the balcony was again pretty grubby, not somewhere you would want to sit out in. Had dinner at Sophie’s which was nice and the venue and service were very good. Used the plunge pool, sauna wasn’t working, the gym had nice well equipped changing rooms. Overall we enjoyed our stay but this hotel lacks the features that traditional hotels offer, felt more like an upmarket back packers hostel. All staff were exceptionally friendly. Dean Hotels Group, Owner at The Dean Dublin, responded to this review Hello there -Thank you for taking the time to share your detailed feedback regarding your recent stay at The Dean Dublin. We are pleased to learn that you found the sofa and bed comfortable, appreciated the quality of our bed linen, and enjoyed your dining experience at Sophie’s. It is also gratifying to hear that you found our staff to be exceptionally friendly, and that the gym facilities and changing rooms met your expectations.We regret to hear that certain aspects of your stay did not meet your expectations, particularly regarding the cleanliness and condition of the carpets and balcony, the lack of privacy due to the bathroom partition, and the noise disturbances from the surrounding nightlife. As our hotel is located in a lively nightlife district, some street noise can be expected; however, we have implemented secondary glazing in bedrooms and provide earplugs to help mitigate this. Your observations about the sauna and the overall layout of the room are also duly noted.We continuously strive to enhance our guests’ experience and your constructive feedback is invaluable to our ongoing efforts. We are grateful for your comments and will use them to guide our future improvements.We sincerely hope to have the pleasure of welcoming you again to The Dean Dublin.Sincerely, Nai Martínez Assistant Reception Manager

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• User:Savannah J

  Trip type: Couples

  Mould in the room, lift dropped while we were in it, unhelpful service

  03 Jan 2026

  Stayed in the Dean on the 26th of December. When we arrived we entered the lift to go up to Sophies and while in the lift it dropped a few feet. When assigned our room on entry there was a foul smell and on review of the room the ENTIRE headboard was covered in MOULD. Not to mention after all of the commotion and being moved room etc we went to FINALLY enjoy our stay by going to the pool & sauna but to our surprise the sauna was out of order without any notice. When we brought all of the above issues to the lady at the desk they were more than unhelpful. I followed up with an email to the hotel to which they have also not taken seriously with the Major health & safety issues between the lift & the literal mould in our room!!!! Dean Hotels Group, Owner at The Dean Dublin, responded to this review Hi Savannah - Thank you for taking the time to share your experience. We are sorry to hear about the difficulties you encountered during your stay and appreciate you bringing them to our attention.We did receive your feedback via email following your stay and responded in the hope of addressing all of your concerns. We apologise for a human error which resulted in an out of service room returning in error after our Christmas closure (planned refurbishment January) and trust the complimentary room upgrade offered shortly afterwards was a more comfortable option for you. As we haven’t heard back since our mail on 31/12, we wanted to ensure everything was resolved to your satisfaction.We value all feedback as an opportunity to improve, and we would welcome the chance to make this right should you be open to it. Please don’t hesitate to reach out.Sincerely,Dave Lee

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