Serena Majestic Hotel Residence

Recent Reviews: 3571

• User:Mark A

  Trip type: Couples

  A great holiday, and a great hotel.

  03 Jul 2025

  Had a fabulous 7 nights here, for the Montesilvano Futsal Cup. Heres a list of Pros & Cons if youre looking to stay here.ConsShower tray was tiny. There was a mad rush at meal times for the buffet, it felt like pandemonium in there at times.The beach huts/umbrellas were a little close together and it could use run way to the sea as the sand is very hot.No tea or coffee making facilities in the room, not even the choice to rent one.No door tag to say do not disturb or please clean the roomNot much loo roll, we purchased morenot quite clear on the drinks system, did i get wine, or was it just water on full board?ProsDedicated beach brolly, and loungers (bearing in mind that you get that if you pay for full board as we did, its comes in the package, unlike 'Residente' or self catering this is an extra)Close to the BeachWide variety of food each sessionComfy bed and pillows, wonderful nights sleepAC worked a dream! Clothes airer in on the balcony is great to dry those beach towels and swimmers offIncredibly friendly and helpful staff. Great PoolGreat Newsagent, and additional on site mini market! Especially for bottled water!

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• User:Yenguccia

  Trip type: Family

  Just ok

  19 May 2025

  We were here for the marathon event. We were given a room on another building which looked like abandoned hospital. The way was a bit weird, it had an abandoned pizzeria and when you exit you will see big garbage bins. The young girls at the reception was so slow that another girl helped here. The place was ok, food was ok and parking ok. It’s a good place for short time visit because of a marathon or any very short stay. The beach 🏖️ s right next to the hotel which was good and a big swimming pool. A plus to the hotel. Bluserena SPA, Other at Serena Majestic Hotel Residence, responded to this review Dear Guest,thank you for sharing your feedback. We’re truly sorry to hear that some aspects of your stay did not meet your expectations, particularly the location of the room and the first impression of the surrounding area. We regret any delay experienced at reception and are already working to support our staff with ongoing training to ensure smoother service.On a positive note, we’re glad you appreciated the proximity of the beach, the spacious pool, and the convenience of our parking facilities. We hope that, despite some shortcomings, your stay was enjoyable during the marathon event.We remain at your disposal should you wish to share any further details.Kind regards,Guest Experience Bluserena

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• User:D0miD0mi_P

  Trip type:

  Good place to stay with your family!

  19 Oct 2024

  Very well placed object - almost on the beach. Personel is very kind and helpfuull. We can check in earlier and check out later than usual. Nice hall and outside terrace - comftable tables and chair you can use even after bar is closed. Comftable beds. Little fridge andTV in the room. Cleaning service every morning.

• User:Experience224974

  Trip type: Couples

  holiday to forget

  18 Sept 2023

  Rooms without air conditioning. No supplement for the room. Uncomfortable bed. Small and old bathroom. The kitchen is falling apart. At the reception they did not try to solve the problem of the terrible room. Bluserena SPA, Other at Serena Majestic Hotel Residence, responded to this review Dear Guest, We thank you for choosing our Serena Majestic Hotel & Residence and for your important feedback. On the other hand we regret you did not completely enjoy your stay. We assure you that our Bluserena Management will take care of your reports, in order to improve our services.We hope to have you back as our guest soon in Bluserena Hotel & Resort. Best regards, Bluserena Guest Experience

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• User:Andrea D

  Trip type: Friends getaway

  Perfect week, such a beautiful resort with the best food and friendliest staff and amazing entertainment

  09 Jul 2023

  Absolutely everything was wonderful from check in to check out. Clean, fun, friendly, professional, great entertainment and animation, AMAZING FOOD and a beautiful beach. Everything you would ask for Bluserena SPA, Other at Serena Majestic Hotel Residence, responded to this review Dear Andrea,Thank you for taking the time to review your experience at our Serena Majestic Hotel & Residence. We are happy to read your words. We look forward to welcoming you again for another unforgettable stay.Best Regards,Bluserena Guest Experience

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