tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeitaly

Grand Hotel Excelsior

images

View Gallery

image url
image url

Grand Hotel Excelsior

locationAmalfi, Amalfi Coast

Share this Dealshare

About Grand Hotel ExcelsiorAbout Grand Hotel Excelsior

Location

Located just 3 km from the nearest beach, this hotel is situated about 5 km from the town centre. The hotel's clifftop position means that wonderful views may be enjoyed out over the Bay of Amalfi and the marina. Guests have access to a main road that runs close to the hotel.

Facility

97 rooms, including 4 suites, 6 single rooms and 60 double rooms, are located on 4 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A terrace with sun loungers and parasols is available. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including golf, a gym, table tennis, callisthenics, a spa, massage treatments and a solarium.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. Half board can be booked. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Special meals, including vegetarian dishes, are also available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Grand Hotel Excelsior Amenities at Grand Hotel Excelsior

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Foyer

    • -

      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Mandatory mask-wearing

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Half Board

    • -

      Set menu dinner

    • -

      Set menu lunch

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Table Tennis

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Beach

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

482

Very Good

461

Average

209

Poor

104

Terrible

102

Recent Reviews: 1358

  • User:Andrew B

    Trip type: Couples

    Lovely hotel high on the hill

    rating24 May 2026

    Grand hotel excelsior - AmalfiA very comfortable hotel with modern rooms and outstanding views of Amalfi. The main problem is, it is not walking distance to Amalfi and so you are completely reliant on the shuttle bus to take you to and from the hotel. It is possible to walk down to Amalfi on a narrow footpath, which takes around 30 minutes, but it is very steep. I would not attempt walking up to the hotel unless you want a huge workout. The bus only runs every hour or so and it only holds 8 people, so it gets booked out quickly. For this reason alone I cannot recommend this hotel

  • User:Jack H

    Trip type: Family

    Ignored and Dismissed - No Service or Hospitality

    rating17 May 2026

    We booked the Grand Hotel Excelsior to celebrate our 10th wedding anniversary — our first trip without our three young children. Unfortunately, due to back-to-back medical emergencies (a serious spinal injury requiring treatment for me and a car accident leaving my wife with a broken toe), we needed to discuss our options with the hotel.Over a three-week period, I called multiple times and sent over 10 messages through email and Hotels.com. The hotel never responded to a single one. When I managed to get someone on the phone, I was told they could not speak with me and to send an email — emails they never answered. Hotels.com also attempted to contact them on our behalf for 14 consecutive days with no response.I was not demanding a refund. I was simply asking to have a conversation — to discuss a possible date change, to understand accessibility and accommodation options given our injuries, and to explore any flexibility. They refused to engage at all.I understand that non-refundable policies exist. What I do not understand is a hotel that will not communicate with its paying guests under any circumstances. No acknowledgment. No response. No effort whatsoever.We lost over $1,000 on a reservation at a hotel that could not be bothered to return a single message in three weeks. For a property that markets itself as a luxury experience, the complete lack of customer service was shocking.I would strongly encourage anyone considering booking here to understand that if anything goes wrong — medical emergency, travel disruption, or even a simple question — you will not be able to reach anyone at all. If you need something as simple as a crib you will not receive that assistance.

  • User:Andrew V

    Trip type: Couples

    Five stars for an amazing hotel 4 stars.⭐️

    rating30 Apr 2026

    I think that we were at the began of the touristic season 2026 for this Amalfitan Coast gem. We had an unforgettable stay to celebrate our anniversary.Everything was amazing. The property, nestled in a natural breathtaking terrace. The hospitality was helpfulness and professional.The breakfast was impeccable and attentive, as was the restaurant where we had the time to take a lots photos, and where we were able to taste the real flavors of Amalfi. I really recommend this hotel for everything it offered. We’ll be back next time to enjoy the pool.

  • User:Guide800914

    Trip type: Couples

    Yessssss

    rating11 Apr 2026

    Cant but recommend. Room...greatView...phantasticStaff... very nice and helpfulShuttle... awsomeBreakfast... mmmmmmmm

  • User:Tourist37287005929

    Trip type: Family

    awful

    rating18 Oct 2025

    terrible. hotel run down. would not accept amex. paid in full and then got there and had to cancel and they would not refund 1 penny.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot