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Palace Hotel

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Palace Hotel

locationItaly, Bergamo

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About Palace HotelAbout Palace Hotel

Location

This hotel is located in Bergamo.

Facility

The hotel has a lift and features 102 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A trouser press is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, a gym and callisthenics. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Palace Hotel Amenities at Palace Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

198

Very Good

205

Average

78

Poor

16

Terrible

20

Recent Reviews: 517

  • User:Joseph M

    Trip type: Family

    Quiet hotel

    rating17 Sept 2025

    We stayed in this hotel since it is close to Leolandia theme park. This hotel is not situated in the heart of the city and there are no shops nearby. The location is very quiet though. The hotel offers safe parking spaces, a reception, a bar and there is a gym nearby. This hotel is very close to Atalanta training grounds. The room was spacious with a balcony overlooking the street. Good breakfast in the morning with various items and they are also open for dinner with a-la-carte menu. Hotel was clean and helpful staff. There was a mini fridge in room and also TV. Customer Care, Servizi per gli ospiti/front office at Palace Hotel Zingonia, responded to this review Dear Guest,Thank you for your review! We are so pleased to hear that you enjoyed your stay with us.We are also delighted that you found your room spacious and that you appreciated our breakfast selection and a-la-carte dinner menu. It's great to know that you found our hotel clean and our staff helpful.We hope to welcome you back again soon!Best Regards,Customer Service

  • User:Taghi S

    Trip type: Business

    As a football coach, I want to extend my sincerest gratitude to the wonderful staff of Hotel Palace.

    rating16 Jun 2025

    A Coach's Heartfelt Thanks to Hotel PalaceAs a football coach who has traveled with teams for years, I want to extend my sincerest gratitude to the wonderful staff of Hotel Palace. During our 11day stay, you were incredibly kind and patient with my players, who are only 10 to 14 years old, and you helped us in every way possible.In addition to the peaceful environment, your welcoming demeanor, and the very reasonable hotel prices, the quality of your restaurant was truly excellent.All of these factors mean that wherever I may be coaching in the future, if we plan a trip to Italy, your hotel will be our 100% choice. Finally, on behalf of myself and my players, I want to express special thanks to the amazing people of Italy,you are truly the kindest people in the world.Best regards Taghi from Iran, and our children from Tajikistan Customer Care, Servizi per gli ospiti/front office at Palace Hotel Zingonia, responded to this review Dear Taghi,Thank you so much for your wonderful review. We are truly touched by your kind words and are delighted to hear that your 11-day stay with your football team was so positive. It was our pleasure to host you and your players, and we're glad we could provide a welcoming and helpful environment. We are especially happy that the team enjoyed our restaurant and found our services and prices to be reasonable. Your appreciation of our staff's kindness and patience means a lot to us.We sincerely hope to welcome you and your team back to Hotel Palace in the future.Best Regards, Clara Customer Service

  • User:Roisin W

    Trip type: Friends getaway

    Italy break

    rating08 May 2023

    Lovely hotel..staff friendly and helpful. Organised taxis and early breakfast for us when we were leaving. Very clean. Breakfast was very good with plenty to choose from. Close to the city of bergamo and also only 40 minutes on train from Milan Central. Customer Care, Servizi per gli ospiti/front office at Palace Hotel Zingonia, responded to this review Dear Guest,thank you very much for your wonderful review.See you soon!Best Regards,Customer Service

  • User:MEMYSELFANDIMUM

    Trip type:

    Zingonia

    rating01 Nov 2022

    We stayed here for 9 nights as my son was a on a soccer camp. Basic rooms, I booked the junior suite thinking it would have coking facilities as that's what the room showed at the time of booking (a stove top) but when we arrived it was covered and no longer working which was disappointing.Rooms were clean, showers tiny even I struggled to fit and I am not big. Breakfast was included every morning and this was a highlight, it was substantial with a lot of variety. 4 star in Italy is not like 4 star in Australia, this hotel was clean and convenient but I would rate it 3 star. Staff were friendly and spoke English well. About a 30 minute walk to the train station and then 15 mins on the train to get to Bergamo. Plenty of parking and supermarket is within walking distance. Giuseppe Cammisano, Direttore generale at Palace Hotel Zingonia, responded to this review Dear Guest, thank you for your review.We will take your feedback into consideration to improve our service.Best RegardsCustomer Service

  • User:axola2009

    Trip type: Business

    Pros and Cons

    rating31 Oct 2022

    I have visited this hotel a couple of time during the last 5 months and the best description I can give is that is an average hotel with its prons and cons.What I liked:The modern rooms, the cleaning quality, the staff on the restaurant.What was average:The reception staff ( there were some nice workers and some not so nice) and the location (you need a car 100%).What i didnt like:The internet was awful in the 2 rooms I was ( one stay one week, another stay 2 weeks). I was there on a bussiness trip and both times I had to connect to the mobile phone to be able to send emails. The air conditioning was not reliable. Giuseppe Cammisano, Direttore generale at Palace Hotel Zingonia, responded to this review Dear Guest, thank you for your review.We will take your feedback into consideration to improve our service.Best RegardsCustomer Service

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