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UNA Hotels Bologna San Lazzaro

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UNA Hotels Bologna San Lazzaro

locationBologna, Italy

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About UNA Hotels Bologna San LazzaroAbout UNA Hotels Bologna San Lazzaro

location

This hotel warmly welcomes guests in Bologna.

facility

The hotel has a lift and features 152 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services include medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, bowling, aerobics and a spa.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.

Amenities at UNA Hotels Bologna San Lazzaro Amenities at UNA Hotels Bologna San Lazzaro

  • Facilities

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      Air conditioning

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      Conference Room

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      Room Service

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      Laundry Service

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      Pets

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      Elevator/ Lift

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      Ironing services

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      Laundry

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      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

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      EV Charging Station

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Reception

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      Sun Deck

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Wake-up Call / Service

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

    • -

      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Room Facilities

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      Shower

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      Bathtub

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      Hairdryer

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      Minibar

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      TV

    • -

      Room service

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      Toiletries

  • Security

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      Fire extinguishers

  • Sport/Entertainment

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      Swimming Pool

    • -

      Gym

    • -

      Events

  • Transfers

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      Shuttle Service

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

361

Very Good

353

Average

87

Poor

26

Terrible

25

Recent Reviews: 852

  • User:Ryan S

    Trip type: Family

    Avoid!!!

    rating28 Aug 2026

    Awful. No water for a whole day. Then they closed the restaurant for 24 hours for a private business function, completely closed to all guests. No other local restaurants and no Ubers or taxi options to get to another restaurant. I then complained to hotel.com and the staff said I was lying. I've attached a photo for proof to this review.

  • User:Adventure50197682912

    Trip type: Family

    very bad

    rating19 May 2026

    We stayed at the hotel for four nights with a group of 24 people. We had dinner at the hotel every evening. The menus were completely inadequate: tasteless pasta, undercooked carrots, inedible burgers, too few or no vegetables, desserts that weren’t homemade, and so on. Completely inadequate. The staff were also very unfriendly and paid more attention to the business travellers staying there than to our group of tour alessio zadel, Proprietario at UNA Hotels Bologna San Lazzaro, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback regarding the recent stay.It is with deep regret that we read about your experience. Please accept our most sincere apologies for failing to meet your expectations, particularly concerning the quality of our catering and the attentiveness of our staff.Managing a large group requires a level of coordination and quality control that, on this occasion, clearly fell short. The issues you highlighted—ranging from the menu variety and food preparation to the perceived disparity in service compared to other guests—do not reflect the high standards of hospitality and professionalism we pride ourselves on. Every single guest is of equal importance to us.We sincerely hope this isolated incident will not permanently damage your trust in us. We would be grateful for the opportunity to welcome you and your group back in the future, allowing us to provide the flawless experience you rightfully expected.Should you wish to discuss this matter further, please do not hesitate to contact us directly at this e-mail alessio.zadel@gruppouna.itBest regardsAlessio ZadelGeneral Manager

  • User:Relax43359227644

    Trip type: Family

    The worst hotel in Italy

    rating01 Sept 2025

    The worst reception - rude not helping stupid! How such rude people can work here! Old dirty rooms! They made us to have 2 rooms for a kid who sleeps with us !The girls Francesca at reception was rude and incompetent! The worst service and greeting we see Simoni Luigi, Direttore generale at UNA Hotels Bologna San Lazzaro, responded to this review Dear Guest, thank you for your review.We regret that your stay was not satisfying.We take good note of what you pointed out about our staff, although is generally appreciated for kindness and guest-oriented attitudes.We hope to welcoming you back again in our UNA HOTEL Bologna San Lazzaro.With best regardsLuigi SimoniGeneral Manager

  • User:HazelH70

    Trip type: Business

    Business stay

    rating11 Apr 2025

    2 night stay for business. Lovely clean hotel. Very comfy beds and friendly staff. Lovely choice of breakfast and dinner was very good. I would definitely recommend staying here. Excellent blackout curtains ensures a good night sleep. Hope to visit again. Luigi Simoni, Direttore generale at UNA Hotels Bologna San Lazzaro, responded to this review Thank you for taking the time to evaluate our property with the Tripadvisor community.We are grateful for having been able to meet your expectations. We would be extremely grateful if you could take a few moments of your time to review our property on Google+ too. Reviews help us improve the quality of the experience we want to offer our guests and it would be very important for us to let you know your opinion.Thank you again and we hope to see you again soon.Kind regardsLuigi SimoniGeneral Manager

  • User:Dominus73

    Trip type: Family

    A good hotel if visiting for a few days

    rating29 Apr 2024

    Clean hotel with big rooms mediocre breakfast no sleepers and no soap in the bathroom (I opened the one soap that was provided and the cleaning lady threw it away but did not replace it). Mistakes in invoice provision were really annoying. I would revisit but I hope personnel is better functioning. Distance from centre makes taxi transport expensive… Loredana Saturno, Direttore generale at UNA Hotels Bologna San Lazzaro, responded to this review Dear Guest,thank you very much for your feedback.We take good note of what you pointed out about our Staff, normally appreciated for the service. We hope to welcoming you back again in our UNAHOTELS Bologna San Lazzaro.With best regardsLoredana SaturnoGeneral Manager

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