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Hotel Mamela

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Hotel Mamela

locationItaly, Capri

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About Hotel MamelaAbout Hotel Mamela

Location

This hotel is located on Capri, about 1 km from the beach.

Facility

The hotel has a lift and features 44 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. Further amenities include a washing machine and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including tennis, canoeing, snorkelling, massage treatments and hiking. A nightclub offers fun and entertainment.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Bed and breakfast can be booked. A generous breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: VISA, Diners Club and MasterCard.

Amenities at Hotel Mamela Amenities at Hotel Mamela

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Conference Room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

236

Very Good

109

Average

29

Poor

9

Terrible

12

Recent Reviews: 395

  • User:shamirangeorges

    Trip type: Family

    Not a luxury hotel

    rating17 Nov 2025

    I stayed at Hotel Mamela in July 2025 for my 50th birthday, expecting a special and memorable experience for my family. Unfortunately, it turned out to be one of the most disappointing hotel stays I’ve ever had despite spending nearly €10,000 there for the week.The room was not properly cleaned on arrival, there was a used shower cap hanging in the bathroom, the sink was blocked and emitted a foul smell, and we had to repeatedly ask for basic essentials such as toilet paper, soap, and bathrobes. The water pressure in the shower was so poor that it only worked properly on a few days of our stay.Despite raising these issues several times, management offered little help, no gesture, no apology, nothing.To make matters worse, the hotel incorrectly charged me for an “extra person” even though there was absolutely no additional guest staying in the room. I raised this issue and was assured it would be corrected, but it never was.After many emails, the hotel finally apologized and promised a €600 refund as a goodwill gesture. I provided all requested bank details immediately, yet months later, no refund has ever been paid.For a property positioning itself as a luxury hotel, this level of service and lack of accountability is unacceptable. It’s not just about the money; it’s about integrity, honesty, and respect for guests.I would strongly advise others to think twice before booking here. There are many other hotels in Capri that truly understand what hospitality means, sadly, this is not one of them.

  • User:Daria M

    Trip type: Family

    Amazing Experience

    rating07 Sept 2025

    The hotel was truly beautiful, rooms, pool and restaurant but really made the difference is the incredible staff and services. We really felt at home and loved it so much that we came back after 3 weeks for a shorter stay!

  • User:JoeKupe

    Trip type: Family

    Great Hotel in a Central Location on Capri

    rating25 Aug 2025

    This was our first time visiting Capri and after a lot of research we chose Hotel Mamela for our four night stay. Breakfast is included with the rate and it is an excellent breakfast. The rooms are spacious and the hotel quite charming. The staff is excellent as well. All of the outlets in the hotel are Italy Type L. Walking out of the hotel you are not far from the central pizzaa, shops and restaurants. If you are staying at Hotel Mamela please note it is a ten minute walk from where the taxi will drop you off. As it can be quite hilly you may want to enquire about their baggage service, though to take the taxi back to the port you do have to walk the ten minutes with your bags. We would definitely stay here again!

  • User:T M

    Trip type: Couples

    GREAT HOTEL BUT HORRIBLE WIFI/HOT WATER

    rating07 Aug 2025

    Hotel is great. Nice rooms and common areas.BUT, two issues that they actually have to resolve:1. WiFi: is straight up doesn’t work. We went two days without WiFi2. Hot water: water is warm at best, but doesn’t not get hotThose issues really need to be fixed. Unacceptable for a nice hotel to have no WiFi or hot water.

  • User:Alexandra A

    Trip type: Couples

    Perfect for us

    rating02 Aug 2025

    I love this hotel. It was perfect in every way for our needs. More like a five star than four. It was last on a quiet lane away from the hustle bustle yet easy walking distance to everything. They were very nice at the front desk and were happy to make recommendations and reservations for dinner. It’s a beautiful hotel- marble everywhere- but in a new fresh new look. Infinity edge pool is divine, looking at the sea. Breakfast was good but no ordering eggs Benedict in addition to the buffet without separate charges. The croissants were the best we’ve had so far. The bathroom was not huge but there was space enough on the vanity and the shower was spacious with a window. I requested down pillows- they were soft. Only complaint is that the air conditioning was not easy to figure out and not very efficient or quiet, but that would not stop me from coming back. It’s kind of a young hip crowd so they play club sounding music in the afternoons at the pool, but it’s not bothersome.. Be aware they chase people away from the pool at 7pm

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