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Cruise

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Cruise

locationComo, Como

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About CruiseAbout Cruise

Location

This hotel is located in the city of Como, a short drive away from Lake Como.

Facility

The hotel has 2 lifts and features 218 rooms and 6 suites. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, crazy golf, golf, horse riding, a gym, callisthenics and hiking.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Cruise Amenities at Cruise

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Horse Riding

    • -

      Minigolf

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Beach

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

408

Very Good

548

Average

145

Poor

60

Terrible

38

Recent Reviews: 1199

  • User:Louise S

    Trip type: Couples

    Recommended

    rating08 Apr 2026

    Lovely hotel with great staff. Room fine enough, but no tea/coffee facilities in rooms. Nice big shopping centre & supermarket 5 minutes walk away. Would recommend, but don't go into Milan centre when 1. It's Christmas AND a home game- as it's SO busy!

  • User:HannahOwn

    Trip type: Business

    Perfect stopover hotel

    rating14 Mar 2026

    Hotel Cruise is a great place for a stopover when traveling through the area. We especially like the rooms with direct access to the garage, which makes everything very easy when arriving by car.There is a nice bistro in the hotel where you can have a relaxed dinner in the evening. A large shopping center is also located nearby. The fitness room is small but perfectly adequate.Breakfast is good and offers everything you need to start the day.Overall a very convenient and comfortable place to stay for a short stop.

  • User:Anglosearcher

    Trip type: Couples

    Cavernous

    rating09 Nov 2025

    This reasonably priced and spacious hotel is ideally situated for travellers and business groups alike, just a stone’s throw from the motorway outside Como. It offers ample parking, including an overflow area. Our spotlessly clean room was large and fully equipped with all the modern amenities one would expect, plus a very comfortable king-sized bed. The bar was more of a countertop shoehorned into the bistro, and the meals we selected were rather dry, lacking any accompanying sauces. The extensive breakfast selection, however, was tasty and well worth the price. Clean, comfortable, and efficiently run, the hotel’s primary shortcoming is the impersonal atmosphere in the communal areas. Sampietro Hotels, Direttore generale at Hotel Cruise, responded to this review Dear Guest, Thank you for your kind review and for share your experience. We are glad to read that you liked our hotel and enjoyed our services, facilities and the efficiency of our Team.We are looking forward to welcoming you again in our hotel. Kind regards, Hotel Management

  • User:Martin_4209

    Trip type:

    Excellent well worth it - our 5th time

    rating13 Aug 2025

    Another great overnight experience on our car journey from UK to South Italy @ Hotel Cruise , our 5th time. We keep coming back because the hotel colleagues are so welcoming & friendly, rooms are clean , bathrooms excellent, super shower, his & her basins. Breakfast is just the best hot & cold buffet and so much choice. Well done again and see you on our next trip. Sampietro Hotels, Direttore generale at Hotel Cruise, responded to this review Dear Guest, Thank you for your kind review and for share your experience. We are glad to read that you liked our hotel and enjoyed our services, facilities and the efficiency of our Team.We are looking forward to welcoming you again in our hotel. Kind regards, Hotel Management

  • User:vince b

    Trip type: Friends getaway

    Would not recommend.

    rating23 Jul 2025

    I stayed at this hotel in July 2025 and had a terrible experience with their laundry service. Not only is it overpriced, but it’s completely useless — they washed my white t-shirt with colored clothes and turned it grey!When I complained, the staff manager, Stefono, was extremely unhelpful and practically called me a liar because I didn’t report the issue on the same day I got my laundry back. Overall, the staff were not helpful, and there’s absolutely nothing to do at the hotel before 6 p.m. The bar stays closed during the day, and there are no food options available.The hotel is located in an area with nothing nearby, so you have to drive into town just to get a coffee. I would not recommend this hotel and certainly won’t be staying here again. Sampietro Hotels, General Manager at Hotel Cruise, responded to this review Dear Guest,Thank you for your feedback,Let's start to explain I never called you liar, however I'm sure you understand that is strange you send me an email 7 days after your departure to inform me that your white tshirt now is grey.Regarding the location, on the website, google map, and other partner is clear where is located the hotel, we never mentioned the hotel is in the city center, I think you had different expectations due to missing check of the hotel location.Warm regardsStefano PeregoRoom Division Manager

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