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Grand Hotel Imperiale

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Grand Hotel Imperiale

locationComo, Como

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About Grand Hotel ImperialeAbout Grand Hotel Imperiale

Location

The hotel is set in Moltrasio on the shores of Lake Como and is 55 km from the Exhibition Centre. There is a bus stop roughly 200 metres from the hotel’s doorstep and Como San Giovanni train station is approximately 7 km away. Moreover, the hotel is located roughly 78 km from Milan Linate Airport and a 50-minute drive from Malpensa Airport.

Facility

Guests have a choice of 121 rooms located in a 5-storey main building and 2 auxiliary buildings. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a stereo system and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can strike that perfect balance between exercise and relaxation in one of the 2 heated indoor and outdoor pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers and parasols are available on the sun terrace. A wide range of sports and activities are offered at the hotel, such as golf. For a fee, guests can also enjoy cycling/mountain biking, tennis and crazy golf. Sport and leisure facilities at the hotel include a gym and callisthenics. There is a wellness area with a spa, a sauna, a hammam and a solarium and, for an additional fee, a steam bath and massage treatments.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast and half board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Grand Hotel Imperiale Amenities at Grand Hotel Imperiale

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Catamaran

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Speed Boating

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

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      Tennis

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      Water Skiing

LocationLocation

Map preview

Around this property:

City Centre

100 m

Bus Station

200 m

Public Transport

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

552

Very Good

418

Average

184

Poor

75

Terrible

36

Recent Reviews: 1265

  • User:Daydream33752158603

    Trip type: Couples

    Robbery

    rating11 Sept 2025

    Was robbed in our room, while asleep. Would not allow police to come. This was extension through Viking Cruise Line. Never stay here and cruise line offered nothing.

  • User:Keratine

    Trip type: Couples

    Disappointing Stay at Grand Hotel Imperial, Lake Como

    rating23 Nov 2024

    Unfortunately, our experience at the Grand Hotel Imperial was the worst of our 7-week vacation. The location was poor and far from the charm of central Lake Como, making it inconvenient for sightseeing or enjoying the area.The hotel felt more like a business conference venue, and the arrival of busloads of cruise tourists made it extremely busy and chaotic. To make matters worse, the elevators were not working during our stay. Despite repeatedly asking staff to address the issue, nothing was done, which was incredibly frustrating.Overall, this hotel did not meet expectations, and we would not recommend it for those seeking a relaxing or enjoyable stay in Lake Como.

  • User:Carol W

    Trip type: Friends getaway

    Huge Disappointment

    rating10 Nov 2024

    I would never stay at this hotel again even if it was the only one in Como Italy.  It was very disappointing in so many ways.  This hotel is very outdated and the desk staff were rude. There was even one person behind the counter that rolled her eyes at me when I asked for a different room. We were informed there were no other rooms available with a shower (only a tub).  You couldn't pay me enough money to use a tub in this place.   It was obvious that our room hadn't been cleaned in a while.  I'm sure at some point it was but we are guessing it hadn't been used since it was cleaned because there was a lot of dust, a long black hair on the phone, lightbulbs(2) out in the bathroom.  The view (which we were told when we checked in was beautiful) was nothing short of terrible.  Don't be fooled by the photos on the website.  Anyone can make a place look good with photography.  The beautiful view from the balcony on their main website was only seen from one corner of the facility and it must have been a suite.  All of the photos posted on their website are definitely not a true representation of what you should expect.   In speaking with others on our tour it seemed they were also disappointed with this facility. Our room was at the very end of the hallway and very undesirable.  The windows in the hallway were either too short or too tall to see out of them.  The restaurant was so overpriced and the food was terrible.  We ordered a caesar salad, bowl of minestrone soup, bottle of water, cup of coffee - it cost 73 euros (12 euros for a service charge which we were told was for the napkins, setting up the table, etc.) and the lighting in the restaurant was really bad - you could hardly see (not to mention the hideous pink walls).  I really can't say anything positive about this hotel except that we did discover a wonderful restaurant next door which was family owned and the food was excellent and reasonably priced.  There are no shops or much of anything to do in that area.  You will be very disappointed if you are expecting a place that looks like the photos on their website, not to mention luxury (as they also claim).

  • User:quicktake100

    Trip type: Couples

    Lovely hotel with full of promise in future.

    rating03 Nov 2024

    A vintage feel to the hotel and with old infrastructure and decor and you get a sense it has seen better days. Although the hotel has its own garage, charges are still levied if you have a car. The weather was not conducive for outdoor tennis, but the courts looked worn. The outdoor swimming pool by the lake would be fabulous in the summer. The staff are friendly and helpful (especially Violetta at the Concierge). We were told that the hotel is about to close for an extensive renovation and we look forward to coming back when it is completed — that should go quite a way to restoring the hotel to its former glory.

  • User:Kenna W

    Trip type: Friends getaway

    Be warned

    rating06 Sept 2024

    This hotel was an utter disappointment. To start, the prices: abominable. Upcharging anywhere they can.. 5 euros for a water bottle, 8% service charges, room rates, 20 euro quinoa bowl (the size of my fist with some edamame, almonds, and a slice of eggplant, no exaggeration), everything. Furthermore, the staff were untrained and unprofessional- ranging from rude to creepy, two staff members even made unwanted advances (asking for my number, staring, a wink). The decor (aside from the dining room) was outdated...think Home Goods in Florida, and the hallway looked something out of a motel. The breakfast was unimpressive, cold bacon, cold eggs, smoked salmon served at room temperature.. Save your money.

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