Just Lomazzo Fiera

Recent Reviews: 1133

• User:Duri L

  Trip type: Family

  dangerous highway and unfriendly staff

  30 Apr 2026

  it's fine, clean, you must have a car or taxi. The only way to come up from the train station is crossing a highway and a roundabout. Very dangerous. (Not hotels fault) The hotel said that is the only way through or a car. It is very cheap though, if you can get to the station it's like €3 on the train to milan or como. The staff were mean towards the end. Lots of stares, eerie vibe. Said we should have not stayed here. Spoke to 2 staff members throughout the stay neither were friendly. Just Hotel, Altro at Just Hotel Lomazzo Fiera, responded to this review Dear,We are truly sorry to hear that your stay at our property did not meet your expectations.Regarding our location, we would like to point out that it is clearly indicated on all booking platforms as well as on Google Maps. Our property is situated near the highway, and many of our guests actually appreciate this aspect, especially those who are looking for a convenient stop during their journey or a strategic base to easily reach nearby destinations such as Como and Milan by car.As for the surrounding roads and public services, we regret any inconvenience, but these are unfortunately beyond our control.We are also sorry to read your comments about our staff. This is certainly not the standard we strive to maintain. Our team is usually described as proactive and friendly, so we will investigate internally to better understand what may have gone wrong in your case.We appreciate your feedback, as it helps us improve, and we hope to have the opportunity to welcome you again in the future under better circumstances.

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• User:josefA5316QN

  Trip type: Couples

  Excellent hotel in an unexpected place

  02 Sept 2025

  The hotel is in an unexpected location, at the intersection of two highways, near Como and Milan. Despite its location, there is no noise. The rooms are modern, comfortable, and the air conditioning works well (and is adjustable). The service is excellent. I highly recommend it.

• User:Shezz271

  Trip type: Family

  Just hotel lomazzo

  31 Aug 2025

  We stayed at Just Hotel Lomazzo Fiera for 3 nights, and unfortunately our experience was terrible.The location is extremely inconvenient – the hotel is in a secluded area where you’d need to walk 20 minutes along a dangerous highway with no footpath to reach the nearest station. The only safe option is to take an Uber.The service was shockingly poor. The receptionist was unhelpful and dismissive. Instead of offering solutions, he argued with us and initially told us we had to leave the hotel. Only after his colleague intervened did he offer a second option (filling in a form), which could have been given to us in the first place. This unnecessary stress was created for nothing – and I was travelling with 3 kids.The hotel room itself was below average. The beds were cheap, and worse, the room was infested with bed bugs. We were itching all night and left with bites on our hands and feet. Basic amenities were missing – for example, no water bottles were provided the next morning, even though most hotels offer this as standard.Overall, this was a shambles of a stay – unhygienic, unprofessional, and possibly discriminatory in the way we were treated. I would not recommend this hotel to anyone. Just Hotel, Altro at Just Hotel Lomazzo Fiera, responded to this review Dear Guest,We are truly sorry to hear that your stay at our property did not meet your expectations.However, we would like to clarify that in Italy, it is illegal to accommodate minors who are not accompanied by a parent or legal guardian, as was the case in your reservation. Despite this, we did our utmost to assist you, including contacting the local authorities and requesting the necessary documentation in order to help resolve the situation and allow your stay.Regarding your comment on the location of our hotel, we would like to point out that it is clearly indicated both on Google Maps and on our official website. For future bookings, we kindly suggest checking the location of the accommodation in advance to ensure it aligns with your expectations.As for your unfortunate reference to bed bugs, we won’t engage further with this claim, as we have never had such an issue in our hotel. Our cleaning staff also thoroughly checked your room after your departure and found no trace of any infestation. Before making such serious and damaging accusations, we believe it's important to reflect on the hard work and honesty of our housekeeping team, who take great pride in maintaining a high standard of cleanliness.Finally, we feel compelled to state that we will not respond to your remarks hinting at racial discrimination. These kinds of accusations, seemingly made in frustration over a poorly planned stay that did not comply with local laws, are both unfair and completely unfounded. Our hotel welcomes over 300 international guests every day, and we are proud to offer them all the same respectful and professional service.We appreciate your feedback and wish you all the best in your future travels.Kind regards,Staff Just Hotel Lomazzo

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• User:Unknown U

  Trip type: Family

  Discriminatory Treatment & Terrible Service

  31 Aug 2025

  This was one of the worst hotel experiences I've had. We were treated very differently from other guests, and it was hard to ignore the racial undertones in the way we were spoken to and dismissed. It was deeply uncomfortable and unacceptable.The male receptionist was especially rude and unprofessional. Instead of offering help or trying to accommodate our needs, he was short, cold, and clearly uninterested in helping us. It felt like they weren’t willing to meet even basic requests.The location is also a nightmare — the hotel is literally in the middle of a highway with nothing nearby. You're forced to rely on Ubers, which were extremely expensive due to the distance from everything.Overall, we were made to feel unwelcome and disrespected. I would not recommend this place to anyone — especially if you’re expecting fair treatment and decent service.

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• User:Alan H

  Trip type: Friends getaway

  Would not be back.

  25 Aug 2025

  The hotel was like an island in the middle of the motorway. Advertised as being close to Como however expect to pay exorbitant prices £60 upward for a single journey. A desolate place with no shops nearby and prices through the roof in the hotel as a result of this. Breakfast was poor, cleanliness was poor, I think they must’ve drawn the last couple of stars on themselves as it is nowhere near the calibre of a 4 star hotel. Would not recommend this hotel to anybody who doesn’t drive.

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