Metropole Suisse

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Metropole Suisse

Como, Como

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About Metropole Suisse About Metropole Suisse

Location

This hotel is located just 300 m from links to the public transport network.

Facility

The hotel was built in 1892. The hotel welcomes guests in a 6-storey building with a lift and 71 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service and a laundry service. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides additional comfort. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

Fine weather can be enjoyed on the terrace. The hotel offers outdoor sports, including beach volleyball, golf and horse riding or, for a fee, tennis. The fitness rooms are perfect for a comprehensive workout. A wellness area with a spa is available to guests. For a fee, a sauna are also offered.

Meals

Dining facilities include a non-smoking restaurant, a dining room, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet, lunch and a dinner à la carte offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Metropole Suisse

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  Breakfast Buffet
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Beach Volleyball
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  Golf
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  Gym
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  Horse Riding
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  Sauna
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  Surfing
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  Tennis

Location

Around this property:

City Centre

50 m

Shopping opportunities

100 m

Train Station

300 m

Public Transport

300 m

Beach

500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

353

Very Good

489

Average

248

Poor

107

Terrible

Recent Reviews: 1266

User:BarbaraM714
Trip type: Friends getaway
I would not suggest staying at this hotel unless you see the room that you are getting.
24 Oct 2025
I was with a tour group and we were beginning our tour in Como Italy. This was the hotel chosen by the tour company and rated 4 star. Apparently they never showed my tour group this room. I always go a day early and stay at the hotel because I have trouble with airline flights getting in late. So I made a reservation here for a single room for €220 that night. Well when I got in and saw this room, it looked like the servants quarters on the attic floor of a mansion. It was down a 10 foot hallway that was dark no lights to see to put your key in. There was another door in the hall for another Room. My room had a queen bed in it with about a foot on three sides of the bed. One side of the bed had no nightstand just a light hanging there. Then you had a little short hallway and that’s where they put a desk with a chair. And that went into the bathroom, which was very nice by the way. The room was dark and awful. I did let my tour company know. I will attach pictures.
User:suzdede
Trip type: Family
Great location and convenient restaurant
05 Oct 2025
The hotel was centrally located on the lake, and our junior suite was clean and bright with 3 windows. We would have liked more bathroom counter space and shower niches for our toiletries. The restaurant was convenient and the included breakfast buffet was good. Bathrobes and slippers were nice touches.
User:Candy9090
Trip type: Couples
Definitely NOT recommended !
24 Sept 2025
The only positive about this hotel was the location (close to ferry and old town), staff were pleasant but the hotel itself is old, dirty and definitely not a 4 star. The rooms are extremely tired and run down. Bathroom tiny with small hard bath towels and a shower one person can barely fit into. No coffee , tea or kettle in room. I was charged 5 Euro for the water( no welcome water in our room). Breakfast was below average. I would definitely not recommend this hotel!
User:Caerfa2018
Trip type: Couples
Could do with some updating
16 Sept 2025
We stayed 3 nights as part of a holiday to the Lakes. This hotel is very dated, with heavy old fashioned furniture and a very uninteresting dining room. The breakfast probably the worst we have ever eaten. Poor selection, scrambled eggs had an unusual soapy taste & an unappealing appearance. The coffee was also unpleasant . And waiters not especially helpfulHowever, the staff otherwise could not have been more helpful, especially the reception staff , and the waiters in the outdoor bar area. Our room had a very good bathroom, and the bed was comfortable.
User:LoisG285
Trip type: Couples
Antique Italian charm at its best
08 Sept 2025
What a beautiful hotel, I really do not know how people can leave negative reviews The hotel is old style Italian and all the staff, especially on the reception desk made us feel so welcomeThe room we had (15) overlooked the lake and was cleaned everyday Breakfast was lovely and we had evening meal once in the hotel which was amazing From the moment we arrived the reception staff could not do enough for us, always wishing us a pleasant day If your looking for a modern hotel with ikea decor this is not the hotel for you but if you want antique Italian charm and wonderful staff who truly enjoy meeting new guests then this gem of a hotel is the one to book

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Metropole Suisse

Location

Facility

Rooms

Sport

Meals

Payment

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