Posta Design Hotel

Recent Reviews: 238

• User:Fiona M

  Trip type: Couples

  Dreary, dark room

  05 Jul 2026

  Room was unpleasantly dark. Paid for a superior room. Did not receive one. Had to keep curtains closed as outlook was a dreary stairwell with people washing hanging in it.Really not worth the money Cristina Zucchi, Direttore generale at Posta Design Hotel, responded to this review Dear Fiona,Thank you for taking the time to share your feedback regarding your stay at Posta Design Hotel.We are sorry to read that you did not fully appreciate your room and that the experience did not meet your expectations. We would like to clarify that our rooms are always assigned according to the category booked, and the Superior category is not one of our room offering a view over Piazza Volta or a specific external view.We remain at your disposal,Best regards,Posta Design Hotel

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• User:tenchu2uk

  Trip type: Couples

  Boutique Hotel in Great Location

  05 Jul 2026

  Located literally on the corner of the Piazza Alessandro Volta, it is in an ideal location for exploring Como itself and then Lake Como as a whole. The area has a vast array of restaurants, is a very short walk from the lake and access to the ferry and its easy to get lost strolling round the narrow streets and various squares, Como etc. Also close to train station for visits to Milan Cardano (best station for sightseeing).In regards the hotel, am not sure about some of the previous review comments but that is their opinion and might not agree with ours but each to their own!The entrance to the hotel is located on the side of the building seperate from the entry to the Posta restaurant but you can also access via the restaurant. The restaurant is not part of the hotel, so if you do use the restaurant and have a complaint, use the restaurant site to do so. We found the restaurant great for a snack or a nightcap!!!!The hotel only has 14 rooms so the reception area is only small and reception is not always covered but we were made aware of this before our stay but usually around 2pm-9pm. However, throughout our stay, the reception staff were really helpful with some great advice regarding travelling locally (local market on Thursday and Saturday), ferry or train.Their help was so useful as we had booked via TUI and if you are doing the same, be aware, this hotel is 100% digitally serviced so no rep and you have to do anything TUI related via the app or phoning the TUI Call Centre. If you want excursions/experiences these have to be done via the app or phoning.During our stay, we found the hotel to be clean and tidy and our room (205) was appointed well. Bed was comfortable, AC worked well (great as average weather during stay was 30°-36°), large double wardrobe for storage, no bath but large rainfall shower cubicle, fitted hairdryer.Room was serviced every day and if you needed any extra towels pillows etc the service staff were more than happy to assist. Some people have commented about no safe but that was not the case in this room. The only thing which people have commented on and was the case, was that there is no kettle/coffee/tea in the room but bottled water was provided. Probably no kettle etc because of the Italian coffee culture ( https://anticosoleitaly.com/understanding-italian-coffee-culture/ ) For us, we enjoyed our stay at this hotel and would definitely use it again if we return to Como in the future Cristina Zucchi, Direttore generale at Posta Design Hotel, responded to this review Dear tenchu2uk,Thank you for taking the time to share such a detailed and excellent review of your experience at Posta Design Hotel. We are delighted to read that you enjoyed your stay with us and appreciated our central location, ideal for discovering the city and the beauty of Lake Como.We are pleased that you found our team helpful and welcoming, and that their recommendations helped you make the most of your time in the city. Your kind words about our staff will certainly be shared with them, as they will be very motivated by your appreciation.We are also happy to know that you enjoyed the comfort and cleanliness of your room. We look forward to welcoming you back soon!Best regards,Posta Design Hotel

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• User:Susan H

  Trip type: Family

  Not good

  30 Dec 2025

  The location is great, but the room was horrendous. It smelled like old, cooked cabbage ?? no complimentary coffee in Italy?! I paid over $800 for 2 nights and we didn’t get a WINDOW. The staff was nice, but that didn’t make up for being in this poor excuse for a “luxury “ room. I’ve stayed in youth hostels better than this. Do not recommend. There are plenty of other places in Como. ???? Cristina Zucchi, Direttore generale at Posta Design Hotel, responded to this review Dear Zepfan4ever,Thank you for taking the time to share your feedback.We are pleased to read that you appreciated our location and the courtesy of our staff. We are sorry that your initial room did not fully meet your expectations. Unfortunately, on the first night the hotel was fully booked, which did not allow us to offer an immediate room change.The following day, we were able to move you to a different accommodation and extended a gesture of goodwill to apologize for the inconvenience. At check-out, you expressed appreciation for this and confirmed that everything was fine. We are therefore sorry to read that, despite our efforts, the overall experience did not fully meet your expectations.Best regards,Posta Design Hotel

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• User:Singaporelonegranger

  Trip type: Couples

  Excellent location

  16 Nov 2025

  Loved the location right at a square with close proximity to shops and restaurants.Staff service excellent. We arrived at lunchtime and was recommended a list of restaurants which obviously were good as most were fully booked. We tried about 3 of them and were pleased by the recommendation.The hotel has a restaurant which is quite convenient for late dinners after a long day of sightseeing. Food was quite decent.We found our room a bit small and were disappointed by the lack of a kettle and coffee machine. We only learnt after a few days that we could request for hot water at the restaurant to bring up. There wasn’t a safe either. The bathroom was long and narrow with insufficient hanging rails/hooks. All said, it was still quite functional. Room facilities were a bit meagre but the biggest compensation must be its excellent location at a lovely square. Cristina Zucchi, Direttore generale at Posta Design Hotel, responded to this review Dear Singaporelonegranger,Thank you for taking the time to share this detailed review of your experience at Posta Design Hotel. We are delighted to read that you enjoyed your stay with us, particularly our excellent location in the heart of the city and the convenience of nearby shops and restaurants.We are also pleased to know that our team’s restaurant recommendations were helpful and that you had the chance to try several places you enjoyed. It is great to read that you found our staff’s service excellent and that our hotel restaurant offered a convenient option after long days of sightseeing.We look forward to welcoming you back soon!Best regards,Posta Design Hotel

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• User:Fran H

  Trip type:

  4 days to celebrate mother and daughter 60 and 30 birthdays ??

  10 Aug 2025

  Great location on the Alessandro Volta square, very close to the lake side and Cathedral. The room was beautifully clean and the Aircon was great. The bedding and towels were changed every morning and the toiletries and bottles of water were replaced daily. The staff were all helpful and friendly. In the evening the tables outside were great to relax and enjoy cocktails and snacks, which were great, to watch the world go by. Would definitely recommend as a lovely hotel and a great location. Cristina Zucchi, Direttore generale at Posta Design Hotel, responded to this review Dear Fran H,Thank you for taking the time to share this excellent review of your experience at Posta Design Hotel. We are delighted to read that you enjoyed your stay with us.We are glad that you appreciated our central location, the cleanliness and comfort of your room, and the attention to detail with our daily housekeeping service. Your kind words about our friendly and helpful staff, as well as your enjoyment of our cocktails and snacks at Posta Bistrot, truly mean a lot to us.We look forward to welcoming you back soon!Best regards,Posta Design Hotel

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