Posta Design Hotel

Recent Reviews: 236

• User:Susan H

  Trip type: Family

  Not good

  31 Dec 2025

  The location is great, but the room was horrendous. It smelled like old, cooked cabbage 🤢 no complimentary coffee in Italy?! I paid over $800 for 2 nights and we didn’t get a WINDOW. The staff was nice, but that didn’t make up for being in this poor excuse for a “luxury “ room. I’ve stayed in youth hostels better than this. Do not recommend. There are plenty of other places in Como. 👎🏼 Cristina Zucchi, Direttore generale at Posta Design Hotel, responded to this review Dear Zepfan4ever,Thank you for taking the time to share your feedback.We are pleased to read that you appreciated our location and the courtesy of our staff. We are sorry that your initial room did not fully meet your expectations. Unfortunately, on the first night the hotel was fully booked, which did not allow us to offer an immediate room change.The following day, we were able to move you to a different accommodation and extended a gesture of goodwill to apologize for the inconvenience. At check-out, you expressed appreciation for this and confirmed that everything was fine. We are therefore sorry to read that, despite our efforts, the overall experience did not fully meet your expectations.Best regards,Posta Design Hotel

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• User:Singaporelonegranger

  Trip type: Couples

  Excellent location

  17 Nov 2025

  Loved the location right at a square with close proximity to shops and restaurants.Staff service excellent. We arrived at lunchtime and was recommended a list of restaurants which obviously were good as most were fully booked. We tried about 3 of them and were pleased by the recommendation.The hotel has a restaurant which is quite convenient for late dinners after a long day of sightseeing. Food was quite decent.We found our room a bit small and were disappointed by the lack of a kettle and coffee machine. We only learnt after a few days that we could request for hot water at the restaurant to bring up. There wasn’t a safe either. The bathroom was long and narrow with insufficient hanging rails/hooks. All said, it was still quite functional. Room facilities were a bit meagre but the biggest compensation must be its excellent location at a lovely square. Cristina Zucchi, Direttore generale at Posta Design Hotel, responded to this review Dear Singaporelonegranger,Thank you for taking the time to share this detailed review of your experience at Posta Design Hotel. We are delighted to read that you enjoyed your stay with us, particularly our excellent location in the heart of the city and the convenience of nearby shops and restaurants.We are also pleased to know that our team’s restaurant recommendations were helpful and that you had the chance to try several places you enjoyed. It is great to read that you found our staff’s service excellent and that our hotel restaurant offered a convenient option after long days of sightseeing.We look forward to welcoming you back soon!Best regards,Posta Design Hotel

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• User:Fran H

  Trip type:

  4 days to celebrate mother and daughter 60 and 30 birthdays 🎂

  10 Aug 2025

  Great location on the Alessandro Volta square, very close to the lake side and Cathedral. The room was beautifully clean and the Aircon was great. The bedding and towels were changed every morning and the toiletries and bottles of water were replaced daily. The staff were all helpful and friendly. In the evening the tables outside were great to relax and enjoy cocktails and snacks, which were great, to watch the world go by. Would definitely recommend as a lovely hotel and a great location. Cristina Zucchi, Direttore generale at Posta Design Hotel, responded to this review Dear Fran H,Thank you for taking the time to share this excellent review of your experience at Posta Design Hotel. We are delighted to read that you enjoyed your stay with us.We are glad that you appreciated our central location, the cleanliness and comfort of your room, and the attention to detail with our daily housekeeping service. Your kind words about our friendly and helpful staff, as well as your enjoyment of our cocktails and snacks at Posta Bistrot, truly mean a lot to us.We look forward to welcoming you back soon!Best regards,Posta Design Hotel

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• User:Sunshine101454

  Trip type: Family

  Great hotel and great location!

  23 May 2025

  Lovely boutique style hotel in heart of Como. The staff were friendly, in particular Alessandro and Aurora on Reception who were exceptionally helpful and went above and beyond. Nice bistro with a nice outside seating area too. The rooms were very clean and comfortable. I was lucky enough to have a small balcony. Cristina Zucchi, Direttore generale at Posta Design Hotel, responded to this review Dear Sunshine101454,Thank you for taking the time to share this excellent review of your experience at Posta Design Hotel. We are delighted to read that you enjoyed your stay with us.We are glad that you appreciated our staff for the friendly and attentive service, especially Alessandro and Aurora, we’re sure they will be very motivated by your kind words. It’s also great to know that you enjoyed our bistrot and outdoor seating area, as well as your clean and comfortable room with a balcony.We look forward to welcoming you back soon!Best regards,Posta Design Hotel

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• User:Elizabeth R

  Trip type: Couples

  A pleasant surprise

  23 Oct 2024

  We were very pleased to have booked this hotel. A fantastic situation, 5 minutes walk to everything and in a very attractive square. We had a warm welcome at reception & found everyone friendly & helpful. Our room, 104 was a generous size with superbly comfortable bed! We were right above the restaurant/bar and particularly over the weekend the square could be very noisy until the early hours. We were able to close windows which subdued the noise considerably but worth bearing in mind if noise is an issue. Also the bathroom is adapted for disabled but water from the shower runs right across the room making it very slippery & dangerous. It’s so wet the plaster is bubbling off the wall. Apparently housekeeping/maintenance are aware of the problem but it needs sorting soon before someone has an accident.Otherwise we thoroughly enjoyed our stay here. Particular mention for one of the waiters, sadly we didn’t get his name, but he was the shortest. Always greeting us with a lovely smile! Thank you. The bistro is on the upper end of pricing but food was good & a lovely spot to sit for an evening cocktail. Cristina Zucchi, General Manager at Posta Design Hotel, responded to this review Dear Elizabeth R, Thank you for choosing Posta Design Hotel! We are delighted to read that you enjoyed your stay with us. However, we regret that we did not meet your expectations completely. We hope to welcome you back soon for another wonderful stay here at Posta Design Hotel! Best regards, Cristina Zucchi Managing Director Posta Design Hotel

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