tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeitaly

Hotel Serena

images

View Gallery

image url
image url

Hotel Serena

locationCortina d'Ampezzo, Dolomiti

Share this Dealshare

About Hotel SerenaAbout Hotel Serena

Location

This hotel welcomes guests in Cortina d'Ampezzo.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 2 lifts. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Central heating ensures that rooms maintain just the right temperature. Rooms have a queen-size bed or a king-size bed. Separate bedrooms are available. Valuables can be securely stored in a safe. A trouser press is provided for guests' convenience. Other features include a telephone, satellite television and WiFi. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and 52 non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, skiing, a spa and hiking. Ski passes are available locally. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Hotel Serena Amenities at Hotel Serena

  • Facilities

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Contactless room service

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

135

Very Good

110

Average

37

Poor

20

Terrible

21

Recent Reviews: 323

  • User:DeacBlues84

    Trip type: Solo travel

    Great spot in Cortina!

    rating17 Mar 2026

    I spent two nights at Hotel Serena Cortina during the Olympics and it exceeded my expectations. The staff, from the front desk to the restaurant, are super friendly and helpful. I booked a single room and it was fantastic. It appeared brand new with a decent size bathroom and even a small balcony overlooking the mountains. Smartly furnished, immaculate and very quiet. 5 minute walk from shops and restaurants.

  • User:Sunshine818202

    Trip type: Solo travel

    Simple but excellent stay during the Olympics.

    rating12 Feb 2026

    Had such a terrific experience during the Olympics at the Hotel Serena. I booked at the last minute without much research, but felt so lucky to have happened upon the Serena. What I'd say is that this is a simple hotel that does a few things very well. It is not a resort, but rather a very well tended mountain hotel that basically has rooms and a dining room. And an extremely nice staff. My room singel room was newly renovated and spotless , and it was the nicest single room I've ever had - thoughtfully designed with a nice desk, big closet, and s snug oversized bed tucked into an alcove right next to a nice window that you could throw open and look out onto the mountains. It was all warm wood, and simple but lovely. And dinner in the dining room offered a small menu every night but the food was great. I loved my spaghetti all'Amatriciana! Again, it's not fancy, but it is well tended, spotless and I felt very comfortable there and very welcome. Plus, it's just a short walk from the main pedestrian zone so all very easy! Loved it, and credit to the hotel for doing a great job.

  • User:Rhiannon D

    Trip type: Couples

    A lovely stay in Cortina

    rating10 Dec 2025

    We had such an amazing experience at Hotel Serena! We were upgraded to one of the refurbished rooms, which was clean, stylish and very comfortable. The staff were amazing, helpful and friendly throughout our stay. The breakfast was lovely, and the hotel was located well in Cortina, with an easy 5-minute walk into the main square. Would recommend to anyone, and would definitely stay again. Thank you to Hotel Serena

  • User:Christina W

    Trip type: Family

    Super nice hotel and very friendly staff

    rating23 Sept 2025

    I stayed at this hotel with my two teenage boys and it was an amazing experience. One of my kids got ill before we arrived and the staff was super nice to rebook. Even got a nice upgrade!We were met with kindness and helpfullness and the rooms and breakfast with super. And we really enjoyed our afternoons at the balcony.

  • User:Hev W

    Trip type: Friends getaway

    Hotel ok Food not so good. Location meh.

    rating09 Apr 2025

    The hotel was OK but a fair walk from the lifts. The bus was just.down the road about2m walk but the hotel would give you a lift.to the lift in their mini bus for a few euros each. The main issue was the food. You had to chose from a menu the day before. 4 courses and a choice of 2 options for the 2 middle ones. I have a nut allergy and many times ticked this box but it was ignored. I asked the waiter on 3 occasions if the dessert had nuts (no dessert menu choice) to have what was in front of me swiftly taken away and an apple brought to me instead. Nobody knew what contained nuts which is vital to know when eating foreign food. I had a week of eating very little and only what I could.logically assume didn't have nuts. Poor show. The food was not wonderful and 3 times we went out to a restaurant so at least I could have a proper meal without being scared of eating nuts. The bar service was dreadful. A single hypothermic elderly sloth would have been quicker and the only area to sit in was next to the freezing draught of the main door. No warm welcoming lounge with a log fire.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot