Aurum Firenze

Recent Reviews: 217

• User: rp00025

  Trip type: Couples

  Not a 4 star hotel.

  Would not stay here againUnfortunately, our stay was very disappointing and left us feeling exhausted.We stayed in Room 501. The room has extremely poor sound insulation. Noise from outside the room, as well as the breakfast room, could be heard clearly, including conversations and music. This made it very difficult to sleep.My Fitbit recorded just four hours of sleep. The pillows were also extrem… Read moreWould not stay here againUnfortunately, our stay was very disappointing and left us feeling exhausted.We stayed in Room 501. The room has extremely poor sound insulation. Noise from outside the room, as well as the breakfast room, could be heard clearly, inclu… Read more

• User: Mayu I

  Trip type: Family

  Not 4 stars by a long shot

  Two good things to say: staff is super kind. Specially Joshua and the lady that cleans the 5th floor. Also location is very convenientOther than that we could not find the supposed 4 stars anywhere!!! Oh except on the price The rooms had no furniture except a the beds, the shower was a disaster (leaked all over) there were roaches in the stairs, the WiFi signal was terrible (non existent, most of… Read moreTwo good things to say: staff is super kind. Specially Joshua and the lady that cleans the 5th floor. Also location is very convenientOther than that we could not find the supposed 4 stars anywhere!!! Oh except on the price The rooms had no furniture except a… Read more

• User: Inspiration731815

  Trip type: Family

  The worst hotel experience - Health Sanitation Violation (Sewage) in Shower

  Hotel Aurum Firenze needs to be REMOVED and SHUTDOWN - I chose Aurum Firenze based on its high ratings, but my experience was extremely disappointing.On our first night, sewage backed up through the shower drain, creating an unsanitary and unacceptable situation. A staff member came twice to spray chemicals into the drain, but the problem was never resolved. Despite the severity of the issue, hote… Read moreHotel Aurum Firenze needs to be REMOVED and SHUTDOWN - I chose Aurum Firenze based on its high ratings, but my experience was extremely disappointing.On our first night, sewage backed up through the shower drain, creating an unsanitary and unacceptable situati… Read more

• User: Annabeth M

  Trip type: Family

  Wifi does not work

  First of all, the entire place has a weird smell similar to the one from a hostel I stayed at in Barcelona, where a hazing football team had their teammates vomit a mysterious liquid... Anyway, that was the smell that this place had, which makes me suspect it is not clean. Second, the wifi never worked. The breakfast is okay, and the breakfast room has nice views, but that's about the only praise… Read moreFirst of all, the entire place has a weird smell similar to the one from a hostel I stayed at in Barcelona, where a hazing football team had their teammates vomit a mysterious liquid... Anyway, that was the smell that this place had, which makes me suspect it… Read more

• User: Vinny R

  Trip type: Family

  WORST HOTEL IN FLORENCE

  There are multiple reasons for my 0 star review:1: The smell in the room that came from the shower drain was HORRIFYING! It stunk like rotten eggs.2: The wifi signal is at 0G's meaning you will have no internet.3: If you are staying in rooms 101, 201, 301, or 401 with 4 people there is only enough hot water for 2.5 people and the rest are assed out of a hot shower which I have never encountered at… Read moreThere are multiple reasons for my 0 star review:1: The smell in the room that came from the shower drain was HORRIFYING! It stunk like rotten eggs.2: The wifi signal is at 0G's meaning you will have no internet.3: If you are staying in rooms 101, 201, 301, or… Read more