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Como Castello Del Nero

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Como Castello Del Nero

locationTavarnelle Val di Pesa, Florence

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About Como Castello Del NeroAbout Como Castello Del Nero

Location

This hotel warmly welcomes guests in Tavarnelle Val di Pesa.

Facility

The hotel has a lift and features 50 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf and horse riding. Sport and leisure facilities at the hotel include a gym and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, anti-ageing treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

The hotel includes a restaurant and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Como Castello Del Nero Amenities at Como Castello Del Nero

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

663

Very Good

103

Average

42

Poor

22

Terrible

17

Recent Reviews: 847

  • User:Jordan K

    Trip type: Family

    Amazing trip

    rating29 Dec 2025

    The location is amazing. The grapes and all of the hike paths you can see are all beautiful. There is one small pool, if you bring a family there could be some people trying to relax but it is okay. The rooms are pretty average for a hotel this expensive and beautiful. I would pay a lot more to stay here it is amazing. Emma Marzi, Guest Services / Front Office at COMO Castello Del Nero, responded to this review Dear Jordan,Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed our unique location, the surrounding vineyards, and the beautiful hiking paths that make our property so special.We appreciate your comments regarding the pool area and the rooms. Your observations are extremely valuable, as they help us continue improving the experience we offer to all our guests.It is truly rewarding to know that, despite these points, your stay was memorable and that you would happily return. We look forward to welcoming you back for another amazing visit.Warm regards,EmmaGuest Relations Supervisor

  • User:130pga

    Trip type: Couples

    Deep breath!

    rating14 Nov 2025

    This resort will transport you into another world. It is absolutely stunning at this time of the year. You could sit for hours, just staring out at the landscape. The staff truly go out of their way to accommodate any request and or friendly and helpful. Fabio Lamarca, Other at COMO Castello Del Nero, responded to this review Dear 130pga,Thank you for sharing such wonderful feedback! We’re delighted to hear that COMO Castello Del Nero felt like another world for you. Autumn in Tuscany is truly magical, the warm colors of the vineyards and rolling hills create a breathtaking backdrop, and we’re so glad you enjoyed this special time of year.Your kind words about our team mean a lot to us. We take great pride in providing attentive and personalized service, and it’s rewarding to know that our efforts made your stay memorable.We hope to welcome you back soon for another unforgettable experience in the heart of Tuscany!Warm regards,Fabio LamarcaHotel Manager

  • User:Slobo

    Trip type: Couples

    Nice place but overpriced

    rating26 Sept 2025

    Hotel is placed in restored medical monastery. Rooms are well appointed but underdeveloped with some minimal details and furniture. Restaurant serve good but not exceptional food. We came with a group and our stay was prearranged and paid through the agency. I was surprised to learn that one night stay was more than 1000 euros. It was more than twice more than what we paid in previous hotel in Tuscany that was better in every way. Most shockingly they charged tips of 40% on a cocktail that my wife had during closing reception. Overpriced and average experience at best. Fabio Lamarca, Other at COMO Castello Del Nero, responded to this review Dear Slobo,Thank you for sharing your impressions following your recent stay at COMO Castello Del Nero. We’re pleased to hear that you appreciated the uniqueness of our property, the restored historical architecture, and the comfort of your room.We’re genuinely sorry to learn that aspects of your experience did not meet your expectations, particularly regarding value and the bar charge. As clarified in our previous communication, COMO Castello Del Nero does not apply automatic service charges or gratuities to any bill. Tips are entirely discretionary and must be manually added by the guest at the time of signing. In your case, we were grateful for the opportunity to speak directly and resolve the matter with a full refund of the charge.Regarding pricing, we understand that perceptions of value can vary, especially when comparing different properties. Our rates reflect the exclusivity of the estate, the level of personalised service, and the amenities offered — including access to COMO Shambhala wellness, fine dining, and the tranquil setting in the heart of Chianti. That said, we always welcome feedback and continuously review our offerings to ensure they align with guest expectations.We’re glad you found the surroundings beautiful and the service from our team commendable. Your comments help us improve, and we hope to have the opportunity to welcome you back in the future for a more satisfying experience.Warm regards,Fabio LamarcaHotel Manager

  • User:autoicon

    Trip type: Couples

    Weird and patchy stay

    rating30 Aug 2025

    Quite a weird experience. The promised view of valleys was non-existent - it was just a very close view of a big tree. Had expected more in the way of activity than sit in the sun or drink wine. Service was very patchy - some of the staff were great, others downright rude. Fabio Lamarca, Other at COMO Castello Del Nero, responded to this review Dear autoicon,Thank you for taking the time to share your impressions of your stay at COMO Castello Del Nero.We’re sorry to hear that your experience did not fully meet your expectations. While we do our utmost to accommodate our guests’ preferences whenever they are communicated to us, we do not guarantee specific views from the rooms, as these can vary depending on the room category and location within the property. That said, we always encourage guests to share any special requests in advance so we can do our best to tailor the experience accordingly.We regret that the range of activities available wasn’t clearly conveyed. In addition to the serene atmosphere and wine experiences, we offer a variety of curated activities—from wellness treatments and cooking classes to countryside excursions—which we would have been happy to arrange.We’re also sorry to hear that your experience with our service felt inconsistent. At COMO Castello Del Nero, we take great pride in the professionalism and warmth of our team, and we’re disappointed that this wasn’t consistently reflected during your stay. Your feedback is invaluable and will be shared with our staff to ensure we continue to uphold the high standards of hospitality that our guests deserve.Warm regards,Fabio LamarcaHotel ManagerCOMO Castello Del Nero

  • User:Vidukas

    Trip type: Couples

    Unforgettable Babymoon in Tuscany

    rating13 Jul 2025

    We stayed at Como Castelo Del Nero in June for our babymoon, and it truly exceeded every expectation. From the moment we arrived, we felt completely looked after. The doorman greeted us with a warm smile and took care of our luggage, while the lovely reception team made check-in feel effortless and welcoming.Right after check-in, Giulia gave us a warm tour of the property and walked us to our room—which was absolutely stunning. Spacious, elegant, and with views that immediately made us feel relaxed and spoiled.Later in the day, we met Fabio, the hotel manager—gracious, attentive, and clearly passionate about creating a memorable guest experience.The hotel is set in the most peaceful and breathtaking surroundings—rolling hills, vineyards, and a calm that’s hard to put into words. We spent hours on the terrace, soaking in the view over delicious lunches and romantic dinners. Every dish was wonderful, but a special thank you goes to Chef Giovanni—I’m still thinking about those ricotta pancakes at breakfast!The pool was perfect for a gentle dip and some quiet sun time, and the housekeeping staff were incredible—our room was always spotless, fresh, and beautifully maintained.This trip gave us exactly what we needed: time to unwind, reconnect, and enjoy some stillness before becoming parents. We left feeling rested, happy, and full of gratitude.We couldn’t recommend Como Castelo Del Nero more—it’s not just a beautiful hotel, it’s an experience. Fabio Lamarca, Altro at COMO Castello Del Nero, responded to this review Dear Vida,Thank you so much for your wonderful review and for choosing COMO Castello Del Nero for such a special occasion. It was a true pleasure to welcome you and Oleksandr for your babymoon, and we’re thrilled to hear that your experience exceeded expectations.Your kind words about our team, the property, and the atmosphere mean a great deal to us. Giulia, Chef Giovanni, and the entire staff are delighted to know they contributed to making your stay memorable—especially those ricotta pancakes!We’re so glad you found the peace and connection you were looking for before welcoming your little one. It’s moments like these that inspire us every day.We hope to welcome you back in the future—perhaps with a new family member in tow!Warmest regards,Fabio LamarcaHotel Manager

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