Diplomat Hotel

55+ photos

Diplomat Hotel

Name: Diplomat Hotel
Address: Via Alamanni Luigi 9, Florence, italy
Telephone: 0204 505 9777
Rating: 4.5

florence, italy

About Diplomat Hotel

location

This hotel is centrally situated in front of Santa Maria Novella train station and is a few minutes from shopping venues and the historical centre as well as the convention centres. Florence airport is 5 km from the hotel.

facility

80 non-smoking rooms are located on 5 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym and a spa.

meals

Dining facilities include a non-smoking restaurant, a breakfast room, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Diplomat Hotel

Facilities (18)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Business Center and Conferences (1)

Business Center

Family and Kids (1)

Childcare service

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (9)

ShowerBathtubHairdryerMinibarFridgeTVClosetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Transfers (2)

Airport TransfersShuttle Service

Location

Firenze, Florence, Italy

Via Alamanni Luigi 9

What's nearby

City Centre100m
Tourist Centre100m

Check-in from 3:00 PM · Check-out by 11:00 AM

Firenze, Florence, Italy

Via Alamanni Luigi 9

What's nearby

City Centre100m
Tourist Centre100m

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.5

Excellent

806 reviews

Value
Rooms
Cleanliness
Service

Excellent542
Very Good192
Average37
Poor11
Terrible24

Recent Reviews: 806

User: beatriz495
Bad smell at the hotel entrance
The hotel had a bad humidity almost sewage smell at the entrance, we noticed it every time we went in. It was constantly there. It was not inviting to stay at the bar hotel diplomat, Other at C-Hotels Diplomat, responded to this review Dear Beatriz,Thank you for taking the time to share your feedback with us.We are sorry to hear that your experience did not fully meet your expectations. Your… The hotel had a bad humidity almost sewage smell at the entrance, we noticed it every time we went in. It was constantly there. It was not inviting to stay at the bar hotel diplomat, Other at C-Hotels Diplomat, responded to this review Dear Beatriz,Thank…
User: jimbatman
Trip type: Couples
Convenient to SMN
I've stayed here five times over the past two years. It's just across the street from the SMN train station, yet the rooms in the back are quiet. There's lots of comfortable seating in the lobby. The staff are fast and professional. The room is clean and spacious. The breakfast buffet is really nice. hotel diplomat, Other at C-Hotels Diplomat, responded to this review Dear James,Thank you so… I've stayed here five times over the past two years. It's just across the street from the SMN train station, yet the rooms in the back are quiet. There's lots of comfortable seating in the lobby. The staff are fast and professional. The room is clean and spaci…
User: 22301050318
long check in
The clock struck midnight as I arrived at the hotel lobby. The night clerk glanced up, said "wait a moment," and continued her slow paperwork.I sat in a stiff armchair, watching the minute hand crawl. No other guests came. No emergencies occurred. The clerk simply sorted documents, answered calls, and typed at a leisurely pace, as if my time meant nothing.The lobby grew colder. I pulled my jacket… The clock struck midnight as I arrived at the hotel lobby. The night clerk glanced up, said "wait a moment," and continued her slow paperwork.I sat in a stiff armchair, watching the minute hand crawl. No other guests came. No emergencies occurred. The clerk si…
User: nakisa568
Perfect
"We thank the entire hotel team for the comfort they provided us! No complaints.""Very clean and well-maintained place! Good location. Free parking." hotel diplomat, Other at C-Hotels Diplomat, responded to this review Dear Nakisa,Thank you very much for your wonderful review! We are delighted to know that you enjoyed the comfort of your stay, our cleanliness and convenient location.It is a p… "We thank the entire hotel team for the comfort they provided us! No complaints.""Very clean and well-maintained place! Good location. Free parking." hotel diplomat, Other at C-Hotels Diplomat, responded to this review Dear Nakisa,Thank you very much for…
User: mariam07102026
Never again
Walls are not soundproof like they advertise. Tiny bathrooms. Poor lighting. A sock left in our room by the cleaning staff. Unprofessional hotel. Questionable people in the neighbourhood hotel diplomat, Other at C-Hotels Diplomat, responded to this review Dear Maria,Thank you for sharing your feedback. We are sorry that your stay did not fully meet your expectations; however, we would like to… Walls are not soundproof like they advertise. Tiny bathrooms. Poor lighting. A sock left in our room by the cleaning staff. Unprofessional hotel. Questionable people in the neighbourhood hotel diplomat, Other at C-Hotels Diplomat, responded to this review…

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