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Doubletree By Hilton Florence Metropole

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Doubletree By Hilton Florence Metropole

locationFirenze, Florence

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About Doubletree By Hilton Florence MetropoleAbout Doubletree By Hilton Florence Metropole

Location

Located to the west of Florence, the hotel is very easy to reach by air, train and car. From here guests can also undertake day trips to the Chianti countryside (15 km), Pisa, San Gimignano, Lucca and the Versilian coast (80 km). Florence city centre is about 4 km away. There is a bus stop around 50 m from the hotel and the Santa Maria Novella train station is some 4 km away. Amerigo Vespucci Airport is 3 km from the hotel and Galileo Galilei - Pisa International Airport is 80 km away.

Facility

4 junior suites and 208 double rooms are located on 15 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, room service (for a fee), an alarm call service, a laundry service and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 212 non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, a gym, squash, a spa, a sauna, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Doubletree By Hilton Florence Metropole Amenities at Doubletree By Hilton Florence Metropole

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Children's Entertainment

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Squash

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Bars / Pubs

50 m

Public Transport

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

859

Very Good

1070

Average

506

Poor

192

Terrible

118

Recent Reviews: 2745

  • User:MarkjV25

    Trip type: Couples

    Excellent stay

    rating30 May 2026

    We had an excellent stay at this property. The front desk agent at check in and the executive lounge attendant was very personable and friendly. Our room was very clean and the bed was comfortable. The thermostat could only go down to 78 degrees but we noticed when we closed the curtains during the day it kept a lot of the heat out. This hotel has an executive lounge which was an added treat. The executive lounge had self serve small salad bar and pork ravioli one evening with self serve wine, beer and soft drinks. It does close at 8pm every night. The breakfast buffet had everything we wanted croissants, eggs, bacon, yogurt, beans, pastries and fruit. We would definitely stay at this hotel again.

  • User:Layla R

    Trip type: Family

    Lovely hotel with helpful and brilliant staff.

    rating17 May 2026

    Great hotel with lovely staff. Especially Leonardo in reservations who kindly helped amend our stay. And also the van driver Samuel who was friendly and helpful with our luggage and driving us to the tram stop! Would recommend :) Many thanks. leonardo tucci, Owner at DoubleTree by Hilton Florence Metropole, responded to this review Dear 113laylar,we thank You for Your recent stay and for sharing Your experience on Tripadvisor.Your nice comments referred to our property and staff are shared by our management.Waiting to welcome You back to Florence.Sincerely,

  • User:AKD

    Trip type: Couples

    A good option for near the airport

    rating17 May 2026

    Overall a very good stay. We just stayed one night before heading to the Florence airport.Carola at the front desk checked us in and was very helpful letting us know if all the amenities and what we received as gold Hilton honors members. Room was clean, bed was comfortable.We had dinner in the hotel restaurant. Food and service were very good.Only complaint was morning breakfast buffet. We went right at opening and it was packed with a large tour group. That is to be expected at an airport hotel but it was just overwhelming. A good option for staying outside of Florence leonardo tucci, Owner at DoubleTree by Hilton Florence Metropole, responded to this review Dear AKD,we thank You for Your recent stay and for sharing Your experience on Tripadvisaor.Your nice comments referred to our staff are shared by our Management.We appreciate also Your feedback regarding our restaurant in order to improve our guest experience.We hope You will stay again with us in the future.Sincerely,

  • User:John S

    Trip type: Couples

    Excellent Hotel

    rating12 May 2026

    Excellent hotel away close to the airport and away from all the hustle and bustle of downtown. Nice shuttle to the train station gets you close to the sites downtown. Rooms are spacious and very clean. Beds are “Hilton” great; super comfy. Great restaurant on site. Overall an excellent value. I will stay here again when I return to Florence. leonardo tucci, Owner at DoubleTree by Hilton Florence Metropole, responded to this review Dear John S,we thank You for Your recent stay and for sharing Your experience on Tripadvisor.Your nice comments referred to our property and staff have been shared by our management.Waiting to welcome You back to Florence.Sincerely,

  • User:EPWB

    Trip type: Business

    Comfortable

    rating11 May 2026

    Outstanding service. Comfortable beds. leonardo tucci, Owner at DoubleTree by Hilton Florence Metropole, responded to this review Dear EPWB,we thank You for Your recent stay and for Your feedback on Tripadvisor.Your nice comments referred to our property and staff are shared by our Management.Waiting to welcome You back to Florence.Sincerely,

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