DoubleTree by Hilton Florence Metropole

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DoubleTree by Hilton Florence Metropole

Name: DoubleTree by Hilton Florence Metropole
Address: Via del Cavallaccio 36, Florence, italy
Telephone: 0204 505 9777
Rating: 3.9

florence, italy

About DoubleTree by Hilton Florence Metropole

location

Located to the west of Florence, the hotel is very easy to reach by air, train and car. From here guests can also undertake day trips to the Chianti countryside (15 km), Pisa, San Gimignano, Lucca and the Versilian coast (80 km). Florence city centre is about 4 km away. There is a bus stop around 50 m from the hotel and the Santa Maria Novella train station is some 4 km away. Amerigo Vespucci Airport is 3 km from the hotel and Galileo Galilei - Pisa International Airport is 80 km away.

facility

4 junior suites and 208 double rooms are located on 15 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, room service (for a fee), an alarm call service, a laundry service and a hotel shuttle bus. A business centre with fax machine and projector is available.

rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 212 non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, a gym, squash, a spa, a sauna, massage treatments and hydrotherapy treatments.

meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Amenities at DoubleTree by Hilton Florence Metropole

Facilities (19)

Air conditioningLobby24-hour receptionCurrency ExchangeConference RoomInternet accessRoom ServiceLaundry ServiceGaragePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Beauty and Spa (2)

MassageSpa

Business Center and Conferences (1)

Business Center

Family and Kids (1)

Childcare service

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (8)

ShowerBathtubHairdryerMinibarFridgeTVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (3)

Swimming PoolGymEvents

Location

Firenze, Florence, Italy

Via del Cavallaccio 36

What's nearby

Bars / Pubs50m
Public Transport50m

Check-in from 2:00 PM · Check-out by 12:00 PM

Firenze, Florence, Italy

Via del Cavallaccio 36

What's nearby

Bars / Pubs50m
Public Transport50m

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.9

Good

2771 reviews

Value
Rooms
Cleanliness
Service

Excellent879
Very Good1073
Average509
Poor192
Terrible118

Recent Reviews: 2771

User: E M
Trip type: Family
Very enjoyable stay
We had a very enjoyable stay in the DoubleTree by Hilton Florence Metropole in the beginning of September 2026. It is a lovely comfortable hotel providing a tasty buffet breakfast. It has a secure and spacious indoor car park. The staff at reception were very helpful and welcoming, especially Luca who ensured that we were very happy with our stay.We had two rooms connecting for our family, one an… We had a very enjoyable stay in the DoubleTree by Hilton Florence Metropole in the beginning of September 2026. It is a lovely comfortable hotel providing a tasty buffet breakfast. It has a secure and spacious indoor car park. The staff at reception were very…
User: 870mannyr
Trip type: Couples
Great stay
The location is a little far from the city centre but the shuttle they provide is great and especially the helpful, friendly driver Giovanni actually turned into a positive. The rooms are clean with comfortable beds. The lounge and breakfast were great in food, drink and service. leonardo tucci, Owner at DoubleTree by Hilton Florence Metropole, responded to this review Dear 870mannyr,we since… The location is a little far from the city centre but the shuttle they provide is great and especially the helpful, friendly driver Giovanni actually turned into a positive. The rooms are clean with comfortable beds. The lounge and breakfast were great in food…
User: essentialism99
Trip type: Family
Rooms are small
A bit far from the city center, but the shuttle service to the Metro station is very convenient, and the drivers are always friendly.It’s one of the few DoubleTree hotels with a lounge, but unfortunately, the food quality there was quite weak, similar to the breakfast. The reception staff were friendly, although the service could be more efficient — with two staff members helping the same guest wh… A bit far from the city center, but the shuttle service to the Metro station is very convenient, and the drivers are always friendly.It’s one of the few DoubleTree hotels with a lounge, but unfortunately, the food quality there was quite weak, similar to the b…
User: Diane F
Trip type: Family
All the luxuries while away from home
The location is definitely outside the city bustle but it only took 20 to 25 minutes for the taxi ride. AppTaxi worked best for us in Florence. We arrived early to the Double Tree our first day and they treated us to the rooftop executive lounge while we waited for the room to be ready with assorted drinks and snacks complimentary. Also when my husband lost his raincoat on the train, the staff off… The location is definitely outside the city bustle but it only took 20 to 25 minutes for the taxi ride. AppTaxi worked best for us in Florence. We arrived early to the Double Tree our first day and they treated us to the rooftop executive lounge while we waite…
User: ChristineAGFY
Trip type: Family
Lovely hotel and the most helpful staff!
What an enjoyable stay! From our very first conversation when we checked in to being given a boxed breakfast to take with us to the airport. We loved everything about this hotel. leonardo tucci, Owner at DoubleTree by Hilton Florence Metropole, responded to this review Dear ChristineAGFYwe sincerely thank You for Your recent stay and for sharing Your experience on Tripadvisor.Your nice commen… What an enjoyable stay! From our very first conversation when we checked in to being given a boxed breakfast to take with us to the airport. We loved everything about this hotel. leonardo tucci, Owner at DoubleTree by Hilton Florence Metropole, responded to…

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