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Emma

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Emma

locationFirenze, Florence

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About EmmaAbout Emma

Location

This hotel warmly welcomes guests in Florence.

Facility

The hotel has a lift and features 9 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service and room service. Travellers with bicycles can make use of the on-site bicycle storage area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Emma Amenities at Emma

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Hotel Safe

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Contactless room service

    • -

      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Health checks on staff

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      Mandatory mask-wearing

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

5 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

147

Very Good

138

Average

40

Poor

16

Terrible

14

Recent Reviews: 355

  • User:Sightseer24486347265

    Trip type: Friends getaway

    A long way from the city centre. Dirty and tired.

    rating22 Jun 2025

    We arrived for a 4 night stay at Hotel Emma. We couldn’t get in through their dirty and poorly maintained front entrance with prearranged access code as it was faulty. Hotel is tired and definitely...

  • User:1traveller2014

    Trip type: Business

    Possibly credit card fraud

    rating11 Jun 2025

    I had a reservation with them for months with a credit card guarantee and a confirmation from them saying that the reservation was accepted. Then days before arriving they sent an email asking for...

  • User:heatherpU5941XY

    Trip type:

    A Gem

    rating24 Apr 2024

    What a lovely boutique hotel. Rooms are small, but comfortable and clean, staff is extremely pleasant and accommodating, breakfast was wonderful. It is about a 20-25 minute walk from downtown, but a...

  • User:Anne H

    Trip type:

    A beautiful small hotel

    rating01 Aug 2023

    On arrival you do have stairs to contend with but once inside you will find a very clean and beautifully decorated hotel. Breakfast was very good and plenty to chose from and catered for all food...

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