Golf Firenze

Recent Reviews: 559

• User:MKEL09

  Trip type: Couples

  Location and Price won the day - Customer Service could be better

  21 Jun 2023

  Stayed here for two nights. An easy 15 minute walk into the City and short walk to the station. Room was basic, small but served our purpose. On the last night it felt like the neighbour was in our room speaking on the phone, but overall not a major problem. Hotel reception is manned and by the front door. Staff were not particularly friendly and never acknowledged us when ever we passed by. The bedroom door key is rather large so it initially made sense to leave it at reception and collect on return. However we realised that the key remained on the reception counter, even when reception was unattended and stayed there until our return, which not very security conscious . Breakfast was good and a reasonable choice, but again the staff did not appear particularly friendly. The location and price were the main plus points for using this hotel and for this type of short break it worked for us.

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• User:andreia a

  Trip type: Family

  Very nice hotel, great value for money!

  20 Jun 2023

  We liked the location. In 15-20 minutes, you're in Piazza del Duomo, Piazza Signoria, Palazzo Vecchio, and many other attractions. We loved how clean the hotel it was. They came and changed the towels/made up the beds every day, which is a lot more than any 4* hotels usual offer. We liked the fact that there was parking for free, although we arrived at the hotel late in the evening they still had parking spaces available ( this is a great location and to find a hotel like this with free parking it's an absolute bargain). The breakfast was very nice, they had a very good choice from cheese, mini mozzarellas, ham, boiled eggs , yoghurts, croissants etc. The 2 ladies at breakfast were very nice and friendly. We had our 2 years old daughter running around and they were very understanding and patient. I saw in the previous reviews that someone said the shower was small. Personally, I think that's a bit unfair. The shower was absolutely fine, and the pressure was very good. They even give you shower caps. We liked that the mattress was quite firm, great for the posture and the pillows not too high ( both very comfortable) .Also, I liked the fact there was a mini fridge, very useful as we have a little girl, and it was perfect to keep things cool. We really liked the hotel, and we'd go back in the future. The only thing I would have liked better would have been a room that's on the same floor with the lifts. We had a baby, pram, 2 big cases, rucksack, and we had to go down a big set of steps, which was a little challenging with all our stuff. Also, we didn't like there were some noisy ladies talking quite loudly until midnight outside their room on the corridor ( this is not the hotel's fault, though just inconsiderate people). Everything else was great! Thank you, Hotel Golf. We really enjoyed our stay and we'll be back next time we're in Firenze.

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• User:lizvella46

  Trip type: Couples

  Fair stay

  06 Jun 2023

  Although slightly out of the centre, to the back of the railway station, it was only a short walking distance to all the places of interest. The coach station for excursions was really close by and very convenient. Room was spacious and breakfast was varied and good choice. Giving a Good rating as overall considered a bit on the high side price wise.

• User:Jack C

  Trip type: Couples

  Below expectations but not the worst

  28 Feb 2023

  Located outside the main city, with a short walk to the main tourist part.Rooms were tired and not as pictured. - Breakfast basic, only ate once. - Rooms were cleaned daily but not to a high standard.Staff friendlyGet what you pay for.

• User:Armine H

  Trip type: Couples

  Lizard in the corridor, dusty room

  21 Sept 2022

  We reached the hotel and the stuff person who met us was answering to our questions strangely. The first room they planed to provide in the 3rd floor us was tooo small, and there was a lizard in the corridor. I was very afraid about it and asked them at least to take it away but they said there’s nothing to worry, and we want we can catch it or kill it, up to us 😫 .Then we asked another larger room, they provided one in the ground floor. That one was bigger enough at least to have space to put our things easily. But the room was overall in dust, and we disgusted to touch anything and even lie in those bed sheets. There were dead mosquito traces on walls.The breakfast was okay, average.

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