Hotel Martelli Florence

Recent Reviews: 796

• User: Helenfe77

  Trip type: Business

  Average basic rustic

  It’s a very old building, so you should expect plenty of character—but also musty smells, dated bathrooms, very hard beds, and a few issues here and there.There’s no denying that the location is absolutely perfect for a trip to Florence. However, the facilities are quiet basic, so if you’re looking for luxury or comfort, this probably isn’t the right choice.I’m perfectly fine with staying in basic… Read moreIt’s a very old building, so you should expect plenty of character—but also musty smells, dated bathrooms, very hard beds, and a few issues here and there.There’s no denying that the location is absolutely perfect for a trip to Florence. However, the facilitie… Read more

• User: Mimosa54

  Trip type: Family

  TINY tiny ROOMS and bathrooms are unsafe !!

  Not good experience at all. The first room was barely the size of cupboard, the bathroom was so small you couldn’t turn around in the shower. We asked to be moved. Second room at least we could move around but again the bathroom and shower was so small you, slippery tiles on the floor and resulted in a fall and broken arm ! Staff response…oh so sorry.The photos they display are very misleading as… Read moreNot good experience at all. The first room was barely the size of cupboard, the bathroom was so small you couldn’t turn around in the shower. We asked to be moved. Second room at least we could move around but again the bathroom and shower was so small you, sl… Read more

• User: Sunil T

  Trip type: Couples

  Misleading Listing and Unacceptable Standards

  My wife and I stayed at this hotel over the August bank holiday, and the experience was extremely disappointing. The accommodation bore little resemblance to what was advertised on the booking website. The photographs and description created an expectation that the hotel simply did not meet.The room was outdated, poorly equipped, and lacked basic facilities that guests should reasonably expect, in… Read moreMy wife and I stayed at this hotel over the August bank holiday, and the experience was extremely disappointing. The accommodation bore little resemblance to what was advertised on the booking website. The photographs and description created an expectation tha… Read more

• User: C J

  Trip type: Family

  Disappointing and poor standard of accomodation for the price

  We booked and stayed for three nights at Hotel Martelli, but wish that we'd only booked one night. Two awful double rooms with musty odours, grubby curtains and bedspreads. No power-points in which to plug the provided kettles and we had to place kettles on the floor and plug into power-points at skirting board level. Furniture was old and bathrooms were tired. We requested a change of rooms for o… Read moreWe booked and stayed for three nights at Hotel Martelli, but wish that we'd only booked one night. Two awful double rooms with musty odours, grubby curtains and bedspreads. No power-points in which to plug the provided kettles and we had to place kettles on th… Read more

• User: suzdede

  Trip type: Family

  Quiet room with king bed near train station and cathedral

  The hotel was fine, but we had an issue with the bathtub leaking after using the shower. Otherwise, the bathroom was clean and updated. The room overlooked an interior courtyard with exterior shutters that let in basically no light. The high ceilings and parquet floors in the room were nice. The carpet runners on the hallway stairs were dirty.The hotel was fine, but we had an issue with the bathtub leaking after using the shower. Otherwise, the bathroom was clean and updated. The room overlooked an interior courtyard with exterior shutters that let in basically no light. The high ceilings and parqu… Read more