


89+ photos
Situated close to the Florence Fortezza da Basso and Congress Centre, the hotel is only 10 minutes' walk from Florence city centre. Fortezza da Basso is around 400 m away from the establishment. The nearest airports are Florence (around 7 km away) and Pisa (around 110 km away).

Via XX Settembre, 80
Check-in from 2:00 PM · Check-out by 11:00 AM

Via XX Settembre, 80
Check-in from 2:00 PM · Check-out by 11:00 AM
Good
517 reviewsUser: Veronica K
Trip type: Family
Do not stay here!
There is no staff here to help, there is just a list of names and a basket of keys at the desk. Advertised breakfast does not exist, dirty floors and no soap, just shampoo packets. We wandered the hotel and found someone cleaning rooms and they verified there is no breakfast snd no soap.There is no staff here to help, there is just a list of names and a basket of keys at the desk. Advertised breakfast does not exist, dirty floors and no soap, just shampoo packets. We wandered the hotel and found someone cleaning rooms and they verified there…
User: Elaine S
Trip type: Friends getaway
A Dangerous Place to Stay
Six of us booked to stay at this hotel but became increasingly worried by the poor reviews it has been receiving this year. As we had booked with Expedia, we rang and asked for verification of what the hotel was offering ( air con, wi fi, food and drink, 24 hour front desk etc.) Apparently, once money is paid to Expedia, the contract you have is then with the hotel although we and they were unable… Six of us booked to stay at this hotel but became increasingly worried by the poor reviews it has been receiving this year. As we had booked with Expedia, we rang and asked for verification of what the hotel was offering ( air con, wi fi, food and drink, 24 ho…
User: Elizabeth L
Trip type: Couples
Worst hotel ever.
We had called and emailed to say we was gonna be late and they said that's fine we can still check in. However when we arrived just past 12am there was no worker, a basket of keys left on reception and no instructions how to check in. We called the 247 emergency number, no answer. We ended up walking around florence at 1am to try and find somewhere open for the night. When we did check in the next… We had called and emailed to say we was gonna be late and they said that's fine we can still check in. However when we arrived just past 12am there was no worker, a basket of keys left on reception and no instructions how to check in. We called the 247 emergen…
User: Thomas C
Do not stay at this hotel, it is a scam.Very little of what was advertised is true. There was no air conditioning, as such the room was boiling hot. There was no 24/7 reception desk and the hotel appeared to be run by one member of cleaning staff. The room was disgusting, there was no toilet seat in the bathroom, no hot water, the shower was filthy and there was mould on the walls. Plug sockets an… Do not stay at this hotel, it is a scam.Very little of what was advertised is true. There was no air conditioning, as such the room was boiling hot. There was no 24/7 reception desk and the hotel appeared to be run by one member of cleaning staff. The room was…
User: Emer G
Trip type: Family
Stay away
Rubbish , we arrived at 1 o clock (in the morning) and no one at reception , rang emergency number several times and no answer , keys thrown all over reception , front door of the hotel wide open too , extremely unsafe , no where for rental car , left , stay awayRubbish , we arrived at 1 o clock (in the morning) and no one at reception , rang emergency number several times and no answer , keys thrown all over reception , front door of the hotel wide open too , extremely unsafe , no where for rental car , left , stay a…
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