Hu Firenze Camping In Town

Recent Reviews: 1258

• User:Helen01695

  Trip type: Couples

  It sufficed-just!

  22 May 2026

  We arrived late afternoon and check in was laborious and long. The park is large and mohos and campers are crammed in to tiny pitches. Ours had a path to the toilet and wash block over it. Disappointing. After squeezing our moho in and releasing this, we just couldn’t be bothered seeing if we could move. We also thought it pointless, as although not peak season it seemed packed.We appreciate it’s a city based campsite , but have stayed in others that weren’t as packed in, and it seems a shame that this site has forgotten about the customer experience. It’s also very expensive! Plus points for clean and modern showers etc, and the pool area seemed pleasant, although we were unable to use it as it closed at 6pm, which seems too early.

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• User:Ever813

  Trip type: Couples

  Well structured + kind staff = go there!

  15 Feb 2026

  We stayed just one overnight. It was the halfway stop to our final destination. And we could not have made a better decision. The place is well kept, with clearly marked access to the camping option you have reserved and the staff was very kind and attentive with us. =)Bar, restaurant and market were closed on this Sunday - as previously advised during our booking - so, we prepared for it accordingly.Our little bungalow - the Easy S option - was just perfect for one night stay. Clean, organised, comfy beds and nice shower.I recommend and surely would come back in the next opportunity.Thanks to all at Hu Firenze. You are doing a good job =)

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• User:Marfe A

  Trip type: Couples

  Service above and Beyond

  03 Nov 2025

  Our 2 nights stay at Hu Firenzi Camping in Town was nothing short of exceptional. We found the property calm, and effortlessly luxurious. Jeta Customer, Guest Services / Front Office at Hu Firenze Camping In Town, responded to this review Dear Marfe,Thank you so much for your positive review! We're happy you enjoyed your stay at our campsite. We hope to welcome you again in the future.Hu openair team ❤️

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• User:785mazena

  Trip type: Couples

  Worst camping in Italy

  11 Oct 2025

  Worst camping in Italy.Far away from center, no WiFi in cabin's, only in reception area, overpriced restaurant and smells bad in the cabin.

• User:Eleni S

  Trip type: Family

  Terrible! I wouldn’t choose this HU for holiday, better stay in Hu Venezia or Roma. Misinformation and very expensive!

  24 Aug 2025

  Unfortunately the worst experience in Hu, I have stayed in other Hu and that’s the worst. We had problems with the A/C is controlled from reception and we couldn’t go down in temperature. After 3 times of the engineer visit we always had a 19°c that we couldn’t go up. We had a pet so it was very difficult to have a person inside the room. The shower was extremely hot or extremely cold. We were asking for toilet paper and they were giving only 1 for 3 people. We had no cloth string and when I asked they said we usually don’t give to Bungalow, they gave aid a tiny one for 3 people and the duration of the stay was 18 nights cost around 1,980€.We supposed to have two times cleaning the room giving new towels etc, and we haven’t been informed, I find out because I asked for towels but it was too late as we had events to attend in Florence and we couldn’t allow them into the room with the pet. As it will run out. A neighbour complained as well when they left so they gave us their clothing string so we managed. The duvet was pre used not in the bag and smelly and I watched that when they were cleaning rooms they were not changing it and new people checked in. Very bad. The shower room was smelly like toilet. The supermarket was TOO expensive and for a few days the cold water had 0,45€ and after a few days they stick a note that is extra 0,50€ because is cold and is from the fridge. The swimming pool was so dirty with anything you can imagine,hair everywhere and it was so busy that people were playing with balls and other floating objects they were throwing it around so we had a couple of incidents the ball to hit me in my sunglasses and it was painful, the other day someone jumped in the pool and hit me so I have pain in my arm. Terrible, no rules no safety. We decided not to go as it was so hard to even relax. One of the swimming pool was extremely cold with results everyone to go in the main swimming pool. No events happened like the other Hu in Venice, so nothing to do in this one. The restaurant very expensive for little food. Even the area to sit was not good as the seats were very uncomfortable and people were standing, the small beer had 6€ so you would rather get one from a local supermarket and go enjoy it in the same area. The dogs were doing their business everywhere so you end up step on a poo or open your window from the room and smell of urine. The other ridiculous and misinformed about shuttle bus service, it’s actually the local bus which is doesn’t come on time, the timing especially for Sunday was not accurate, we have been waiting 1,5 hours for a bus and we missed Church, the bus was so full that you couldn’t breathe, when I asked the receptionist why there is no bus free like in the other Hu in Venezia and Roma they said that people were not talking the bus so they stopped it, which is a lie as the bus stop was always full and people actually spend a lot more money when we should have. No checks at the entrance people outside of Hu were coming in going for swimming and also use bathroom, without paying anything. They were coming with bags to enter the swimming pool and stay all day there. The toilet in the swimming pool the door was not locked properly so you end up people to open the door and see you pee. Very long queue, the bar in the swimming TOO expensive and the coffee was tasting bad. The communication was so hard as they don’t speak English and any other language except Italian,don’t go waste your money there, better pay a hotel with full breakfast or you will get hungry if you are on a budget. Jeta Customer, Guest Services / Front Office at Hu Firenze Camping In Town, responded to this review Dear Emily,Thank you for sharing your experience. We're sincerely sorry to hear that your stay at hu Firenze camping in town didn't meet your expectations.We apologize for the issues you've encountered. Our staff is available 24/7 to promptly address any needs you may have.On our web site in the FAQ section you can find all the supply we offer included in your reservation on arrival and during your stay.Our staff is multilingual and speaks many languages, so we're sorry if you had difficulty communicating.We're truly sorry that your stay was marred by so many issues. If we had been notified immediately, we could have taken action.Our staff works hard every day to ensure our guests' stays live up to their expectations. We're sorry we couldn't meet your expectations.We hope to have the opportunity to host you again for a more satisfying stay. HU openair team

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