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Il Tornabuoni Hotel, The Unbound Collection By Hyatt

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Il Tornabuoni Hotel, The Unbound Collection By Hyatt

locationFirenze, Florence

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About Il Tornabuoni Hotel, The Unbound Collection By HyattAbout Il Tornabuoni Hotel, The Unbound Collection By Hyatt

Location

This hotel is located right in the heart of Florence.

Facility

The hotel has a lift and features 40 rooms, including 7 single rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym. A dance club offers fun and entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and dinner offer many delicious options. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Il Tornabuoni Hotel, The Unbound Collection By Hyatt Amenities at Il Tornabuoni Hotel, The Unbound Collection By Hyatt

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Gym

LocationLocation

Map preview

Around this property:

Centre

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

478

Very Good

32

Average

15

Poor

4

Terrible

7

Recent Reviews: 536

  • User:Aparna I

    Trip type:

    Wonderful experience, would be thrilled to return!

    rating31 May 2026

    We had a wonderful time! It is so centrally located. We were able to walk everywhere - like 5 minutes to the Uffizi and the Duomo! The hotel itself is luxurious and lovely. The staff was kind and accommodating.

  • User:libtechgirl

    Trip type: Couples

    Well-appointed, elegant hotel

    rating29 May 2026

    Beautiful hotel with an excellent location in Florence. Room size was a bit small, but it was very well-appointed, with elegant decor. Only complaint about the room was there was no drawer storage for clothes. Room was extremely clean. Very friendly staff. The drinks at Butterfly Terrace were extraordinarily expensive, and I would not spend 25 euros again on a cocktail - but the people working there were nice. The worst part about this hotel is they tack on a 'service charge' at the end of your stay, but you have to ask to have it removed, and naturally it felt rude to do so, so we paid over 100 euros in service charges when we checked out (there was also a pre-added on tip at Butterfly Terrace, which we also would have had to ask to remove). A hotel service charge isn't even common in the U.S. (a tipping-oriented culture), much less in Italy - so it really left a bad taste right at the end of the stay.

  • User:Maria H

    Trip type:

    Incredible!

    rating25 May 2026

    Hotel Il Tornabuoni was absolutely exceptional from start to finish. The entire staff made this one of the best hotel experiences I’ve ever had. From the warm welcome by the doorman and bellman to the incredible front desk team who assisted with check-in, restaurant recommendations, and every detail throughout my stay, the service was flawless.The concierge team went above and beyond, especially helping me arrange shipping my luggage back home, which made my travels so much easier. Housekeeping was consistently kind, thoughtful, and attentive.The hotel itself is stunning. The food was incredible, the room was luxurious, and the view of Florence was amazing. The location could not have been more perfect for exploring the city.What truly sets Hotel Il Tornabuoni apart is that they clearly hire the right people. The hotel product is world-class, but the staff is what makes the experience unforgettable. I cannot wait to return.

  • User:Strickowski8488

    Trip type: Couples

    Comfortable room in great central location

    rating25 May 2026

    We really enjoyed our stay at Il Tornaboni during our stay in Florence. The location is perfect for getting to all the sights and there are so many places to shop and eat nearby. It was hot and very crowded with tourists while we were there so our room was a nice sanctuary to rest and recharge. Room was very spacious and comfortable with good AC, comfortable bed and wonderful bathroom/large tub. The staff was all very friendly and helpful.

  • User:virtualight

    Trip type:

    Just Ok

    rating22 May 2026

    Great location. The hotel and the staff especially could use some work.For the amount of money there may be better options. Marco Del Lama, General Manager at Hotel Il Tornabuoni, responded to this review Dear Guest,Thank you for sharing your feedback with us. We are pleased that you appreciated our excellent location, although we are sorry to learn that other aspects of your stay did not fully meet your expectations.We regret that both the hotel experience and the level of service provided by our team left room for improvement in your view. Guest satisfaction and value are extremely important to us, and comments such as yours help us better understand where we need to focus our efforts.We truly appreciate your honesty and hope to have the opportunity to welcome you again in the future and provide an experience that better reflects the standards we aim to deliver.Kind regards,Marco Del LamaGeneral Manager

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