Joy Hotel

Name: Joy Hotel
Address: Via degli Orti Oricellari, 30, Florence, italy
Telephone: +44-204-505-9777
Rating: 4.6

Firenze, Florence, Italy

Share this Deal share

About Joy Hotel

location

This hotel warmly welcomes guests in Florence.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, an alarm call service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym and a spa.

meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Joy Hotel

Facilities
- -
  Air conditioning
- -
  Bar(s)
- -
  Car Park
- -
  Conference Room
- -
  Disability-friendly
- -
  Garage
- -
  Hotel Safe
- -
  Laundry Service
- -
  Lifts
- -
  Medical Assistance
- -
  Pets
- -
  Room Service
- -
  Shops
- -
  TV Room
- -
  Wifi
Hygiene
- -
  Contactless check-in/-out
- -
  Contactless payment
- -
  Enhanced cleaning programme
- -
  Hand sanitiser
- -
  Health checks on staff
- -
  No high-touch furnishings
- -
  No high-touch furnishings in public areas
- -
  Protective equipment for employees
- -
  Social distancing regulations
- -
  Use of commercially available disinfectants

Location

Around this property:

Centre

4000 m

Airport

7000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

807

Very Good

238

Average

Poor

Terrible

Recent Reviews: 1101

User:baileycon1
Trip type:
Joy hotel - Florence
19 May 2026
One of the best stays in a hotel we have had. Great location, close to the railway station and a 10/15 minute walk to the centre. The staff were very friendly and chilled. The breakfast was fantastic
User:Devcra
Trip type:
Effortless and comfy
18 May 2026
We had a lovely stay @ c-hotel Joy Florence. The front desk staff were so friendly and helpful. The rooms are not large but the bed was extremely comfortable and the shower water pressure was great. The location being across the road form the station means no lugging your cases into taxis and along the cobblestone streets through Florence. Super convenient.
User:miinamelina
Trip type: Family
Extremely poor service
13 May 2026
The hotel bed was comfortable and the breakfast was decent. However, the quality of service at the reception was extremely poor when we arrived at the hotel. As soon as we arrived, the receptionist questioned why our reservation was for two people, even though I had made the booking for three people (two adults and one child). There was confusion regarding what kind of bed had been arranged for the child. The receptionist behaved in a very arrogant manner towards me and said things such as, “Don’t you understand English?” and “It is your problem for booking this kind of room.” At no point did the staff apologize, try to find a solution to the issue, or make any effort to calm the situation down. On the contrary, he continuously acted aggressively towards the customer. I would highly recommend that the receptionist take a course on how to work in a customer service profession. At this price level, the service was completely unacceptable, and I would definitely not recommend this hotel.
User:Carine R
Trip type: Family
Home away from Home
07 May 2026
After a long day of delayed flights, canceled trains, and emotional exhaustion, arriving at Joy Hotel felt like a relief. The calm atmosphere immediately helped us escape the stress of travel. The location is perfect — just around the corner from the train station — yet peaceful and welcoming. Christian and Matteo were incredibly kind and accommodating from the very first moment. They immediately helped us with our luggage and made sure a room was ready as quickly as possible, which meant so much after traveling from the USA. The room was pristine with beautiful crisp white towels, and the small touches — espresso before leaving and a welcoming drink — made the experience feel truly special. Even when we accidentally woke up past checkout because of jet lag, the staff handled everything with kindness and understanding and happily stored our luggage while we explored Florence. Professional, elegant, calm, and authentically Italian hospitality. I will absolutely stay here again.
User:Samal
Trip type: Couples
Good location
03 May 2026
Great location, a few meters from the train station, very kind staff.Had booked Smart room, apparently they upgraded us to next one, this was small, dread to think what the Smart was like. Actual Bed was fine, however bathroom was very small, small sink, nowhere to put washbag, small cubicle for shower, limited force on the shower and it leaked into the bathroom. They should remove the bidet and rearrange the bathroom with bit larger sink with room for wash bag etc. Breakfast was very basic, not much hot or fruit choice.