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Novotel Firenze Nord Aeroporto

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Novotel Firenze Nord Aeroporto

locationFirenze, Florence

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About Novotel Firenze Nord AeroportoAbout Novotel Firenze Nord Aeroporto

Location

Centrally located in Florence, this hotel is about 400 m from the beach.

Facility

The hotel has a lift and features 180 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view onto the street from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the hotel, including a gym and table tennis. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. For dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Novotel Firenze Nord Aeroporto Amenities at Novotel Firenze Nord Aeroporto

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Table Tennis

LocationLocation

Map preview

Around this property:

Beach

400 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

383

Very Good

827

Average

588

Poor

247

Terrible

179

Recent Reviews: 2224

  • User:Joseph-2000-2000

    Trip type: Couples

    Nice Stay & Very Good Restaurant

    rating16 May 2026

    Staff was very kind and helpful.If you want to explore the area near Florence with a car then this hotel is ideal: - low parking fee (if you use their garage) or none (outdoor parking)- very close to the motorway exitThe hotel has an excellent restaurant with good service. We enjoyed our dinner very much.It is very close to the airport and related rental car station.

  • User:xbessard

    Trip type: Business

    IMPORTANT IMPROVEMENTS

    rating12 Mar 2026

    The Novotel Firenze Nord has improved significantly compared to previous stays. The rooms have been renovated and are now modern, spacious, and very comfortable, with a large bed and a fully equipped bathroom. The high-speed internet works perfectly, which is always appreciated.The restaurant has also regained its quality and is once again very good. A special mention for the staff, who are attentive and provide highly professional service throughout the stay.Overall, a very pleasant experience and a clear improvement for this hotel. Mauro Fiore, Altro at Novotel Firenze Nord Aeroporto, responded to this review Monsieur Bessard,Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Firenze Nord Aeroporto.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs.SilviaF.O.S.

  • User:Richard L

    Trip type: Couples

    A complete lack of trust and consideration

    rating12 Dec 2025

    The complete lack of care or consideration for our situation. We had a 3 am start for a 6 am flight for my partner which was cancelled The airline put us up in this god forsaken hole. The airline were to supply lunch at the hotel. This hotel wouldn’t let us eat the lunch until 1 pm. We had been up since 3 am. My partner fell asleep waiting and missed lunch. Because I wasn’t included in the free lunch arrangement they wouldn’t let us let me have my lunch with my partner. I asked why and they said it was a buffet and I might help myself to the buffet without paying for it. I pointed out that it sounded very much like they didn’t trust me. They refused to change the rules. I had to pay for the buffet or not eat with my partner. My partner had 2 vouchers each for €25 one for dinner and one for lunch. I asked if we could use them both for lunch and not dinner because we have to up again at 3 am and we won’t be able to eat dinner until 8 pm. They refused that too. Mauro Fiore, Altro at Novotel Firenze Nord Aeroporto, responded to this review Dear Mr Richard,We are truly sorry that your stay was affected by the challenges surrounding your early arrival and meal arrangements. We fully understand how frustrating it can be to deal with a flight cancellation and an exceptionally early start, and we regret any discomfort this situation may have caused.Please note that our hotel follows established procedures regarding meal vouchers and buffet access, in order to ensure fairness and consistent service for all guests. While our staff always aims to assist guests wherever possible, certain rules must be maintained to guarantee equitable treatment and smooth operation of services.We regret that, in this instance, we were unable to fully accommodate your specific requests. Your feedback will be carefully reviewed to identify opportunities for improvement in handling extraordinary situations like this, while continuing to uphold the standards that ensure a positive experience for all guests.Should you wish to discuss this matter further, we warmly invite you to contact us directly so we can review the situation in detail and explore possible solutions.Thank you for sharing your experience, and we hope to have the opportunity to welcome you again under better circumstances.Kind regards,Silvia

  • User:Perry R

    Trip type: Couples

    Absolutely terrible

    rating13 Nov 2025

    My partner and I stayed the night here to make our journey to the airport the following morning easier. Everything seemed okay until we got up to our room. We are here in winter and we’re sweating. It was easily 80° F in our room. We both tried to fall asleep and couldn’t because it just kept getting hotter. We called down to reception who told us to wait two minutes and try to turn the AC again and then once we waiting and it wasn’t working we called back at got yelled at that “ma’am, someone is coming to your room”. A hotel staff member came in, did the exact same things we had tried, had no success and offered us a fan. The room was miserable all night. Do not recommend. Mauro Fiore, Altro at Novotel Firenze Nord Aeroporto, responded to this review Dear Mr Perry,Thank you for sharing your feedback. We are sincerely sorry to hear that your stay did not meet your expectations, particularly regarding the room temperature and the inconvenience you experienced with the air conditioning. We understand how important comfort is during your stay, and we apologize for any frustration this caused.We have passed along your comments to our maintenance team to ensure that the air conditioning system is thoroughly checked and working properly. In the meantime, we always strive to provide our guests with a comfortable experience, and we’re truly sorry that we fell short on this occasion.Your satisfaction is very important to us, and we appreciate you bringing this matter to our attention. We hope you will consider staying with us again in the future, and we would love the opportunity to provide you with the exceptional service and comfort that you deserve.Best regards,SilviaNovotel Management"

  • User:Diego R

    Trip type: Solo travel

    Keep the good work, Silvia

    rating23 Oct 2025

    Great location for the airport. I'd like to commend the great service of Silvia in the from desk, who goes the extra mile to assist clients. Mauro Fiore, Altro at Novotel Firenze Nord Aeroporto, responded to this review Dear Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient for the airport.We greatly appreciate your kind words about Silvia. She is truly a valued member of our team, and we are thrilled that her dedication to excellent service made a positive impact on your stay. We will be sure to pass on your compliments to her.We look forward to welcoming you again in the future and providing you with another exceptional experience.Best regards,Silvia

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