Ponte Vecchio Suites & Spa

Recent Reviews: 897

• User:wakemeformeal

  Trip type: Family

  The Jewel of Florence

  27 May 2026

  I just stayed at Ponte Vecchio Suites in May 2026 and have stayed here since 2018 and this hotel has always been a hidden gem! The location is perfect, 2 minute walk from the famous Ponte Vecchio Bridge, 18 min walk to Mercato Centrale and great shopping between the two locations for a great leisurely stroll.I used to own an independent hotel in Los Angeles area, and consider this my 2nd home outside the USA. What makes the hotel special is the staff, their efficiency and true care to make your stay comfortable. From the welcoming smiles when you walk in, then you are provided complimentary water, happy hour welcome drink, complimentary breakfast (which had a fabulous selection of meats, cheese, American breakfast, fruits, etc., ) this hotel has great value for the price.The front desk staff are the true salesperson for any hotel (and not just the sales dept managers or not because a hotel has a big chain brand behind their name) and often staff are not appreciated, as they deal with the guest traveling after a long day, and the different types of personalities and situations that can occur because of that.Being in the business, I used to have a monthly contest for the hotel staff on which staff member would get the most mentions in a month on Trip Advisor and the 3rd party sites, and he/she would be rewarded with a small dollar prize. I know my staff appreciated the small reward and the contest became a fun event among the hotel staff on who got named the most in a month. I hope this tradition is incorporated already in your hotel, as your staff all deserve it. You have a good team there.Thank you Andre, Olga and Maria for treating me like a VIP even though I’m just a regular guest, having stayed there 3-4 times only. You truly made my stay along with my sister celebrating her birthday a memorable time in Florence. I look forward to continue to refer your hotel to others and hope to see you soon on my next visit!

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• User:Adi W

  Trip type: Family

  Perfect Location, Perfect Stay

  14 May 2026

  I initially chose this hotel for location. My daughter was studying abroad in Florence and I wanted to be close to her apartment. It turned out to be so much more than convenient.Olga and Maria and the staff were genuinely warm and courteous, the breakfast was delicious, and the room was beautifully comfortable with the most plush robes. Everything you could want in Florence was steps away.Sometimes you pick a hotel for practical reasons and end up somewhere truly special. This was one of those times. Highly recommend!

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• User:Susana D

  Trip type: Couples

  A Perfect Stay in the Heart of the Historic Centre

  15 Apr 2026

  The staff were incredibly kind and welcoming. The breakfast was divine, and the location was perfect, right in the heart of the historic centre. The hotel felt wonderfully cosy while still being luxurious. Even though it’s a small hotel, we couldn’t have been happier with our stay.

• User:DennyCraneEsq

  Trip type: Couples

  A Great Stay and a Great Location.

  09 Apr 2026

  The Ponte Vecchio Suites & Spa room is spacious and nice. There is a very solid barn door between the living room and the large bedroom, so I was able to get up and work while my wife slept in. The Ponte Vecchio has a terrific breakfast buffet, with meats, smoked salmon, scrambled eggs and hard boiled, pancakes, and an assortment of pastries. Where else other than Italy can you have chocolate cake for breakfast?The bed was firm and comfortable. There is a lot of closet and storage space, and a little room in the mini bar for storing a small bottle. The Uffizi Museum is a 6 minute walk, and the route takes you across the Ponte Vecchio! There are many sights to see in the adjacent neighborhood or across the bridge. Don’t miss out on walking through Via Guicciardini (not the same as the “Via De’ Guicciardini” mentioned below) a pass through shopping mall on Barbadori that leads to a street with very nice stores and a lot of pedestrians. There are restaurants and stores in Via Guicciardini, and restaurants, gelato, leather goods, a mini-mart, electronic accessories, and a bookstore within a short walking distance. This is a very nice part of town, but the streets are narrow and sidewalks are busy, even in the early evening.Our suite had a large flat screen in the living room and another in the bedroom. There are separate smart thermostats, but we did not figure out how to work them. The staff is extremely friendly and helpful. When they saw me arrive and park on the curb, a desk clerk ran out to expedite unloading the luggage. There were a couple of rough spots.You cannot legally drive to this hotel! The street leading here from the southwest, Via de’ Guicciardini is posted closed to vehicular traffic. But taxis, delivery vehicles, and people with permits can drive it. We were forced by circumstances to drive it in a rental car one time, making the left turn onto Via de’ Barbadori, and then a right turn on Via De’ Velfredelli. I parked on the curb, dropped off our luggage, and then returned the rental car, which was another nightmare. We are waiting to see whether we will be mailed a traffic ticket.The faucets have H & C in English, which is nice. But it is hard to turn the fancy knobs, especially when hands are wet. That, and the need to climb into a deep tub to use the shower may make the room challenging for older people. I’m 76, but I am a cyclist and have good leg strength and balance. There are no grab bars. And be careful when using the hand sprayer to have the spray directed back into the tub, or the floors will get very wet. Also, the valves are not pressure-balances as required in the U.S., so temperature changes occur often and quickly. All in all, we had a great stay at the Hotel Ponte Vecchio Suites & Spa. But take a cab there, and don’t try to drive in Florence.

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• User:TheFinnishRocks

  Trip type: Couples

  A Fantastic Choice for Space and Comfort

  04 Apr 2026

  Stayed one week in an executive suite. The location of the hotel could not have been better. It's only about a block away from Ponte Vecchio and after crossing it you are almost in the heart of everything. We enjoyed especially the large suite which included a deep bath/jacuzzi. The bed was also very comfortable. Even the pillow was really good, which is not very common. There are plenty of restaurants in the Oltrano area and more across the Arno. In our opinion, the hotel's price-quality ratio was excellent. At least for our needs since we value space & comfort more than views etc. If we would ever visit Florence again, we would definitively choose the same hotel.

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