PopArtment

Recent Reviews: 296

• User: Kellee H

  Trip type: Family

  Terrible, terrible, terrible

  We stayed here in May booked through our travel guide. The hotel or “apartment” was terrible. The room we got had the windows closed but 15 mosquitos in the room. We thought someone (housekeeping maybe) had left the windows opened when they cleaned. We killed the mosquitos, made sure the windows were closed, and went sight seeing for the day. We come back and there are 10 more mosquitos in the roo… Read moreWe stayed here in May booked through our travel guide. The hotel or “apartment” was terrible. The room we got had the windows closed but 15 mosquitos in the room. We thought someone (housekeeping maybe) had left the windows opened when they cleaned. We killed… Read more

• User: Rupan2016

  Trip type: Family

  Good place to stay

  Staff was helpful, bigger rooms , clean and tidy , location near train station is very handy .Staff was helpful, bigger rooms , clean and tidy , location near train station is very handy .

• User: ryanne s

  Trip type: Family

  Do yourself a favor & stY somewhere else

  Please don't stay hereFamilyWhere do I begin, the staff is rude and only speaks Spanish. They do not provide a number to call the front desk. Reception closed the desk early today at 6pm (they are supposed to be on until 8). Two gentlemen were waiting outside because they couldn't get in to check on. I personally had to let them in and call the emergency number repeatedly to get someone to the des… Read morePlease don't stay hereFamilyWhere do I begin, the staff is rude and only speaks Spanish. They do not provide a number to call the front desk. Reception closed the desk early today at 6pm (they are supposed to be on until 8). Two gentlemen were waiting outside… Read more

• User: CMHT19

  Trip type: Family

  Clean, spacious but abit dated

  We had a spacious apartment on level 2, number 111. It was clean, very quiet and had everything we needed for a 2 night stay in Florence. The location is ideal for the train station, tram into the city and tram to the airport. The website depicts some bright, colourful ‘arty’ apartments, ours was brown and beige with no art on the walls whatsoever! So this was misleading, but we enjoyed our stay h… Read moreWe had a spacious apartment on level 2, number 111. It was clean, very quiet and had everything we needed for a 2 night stay in Florence. The location is ideal for the train station, tram into the city and tram to the airport. The website depicts some bright,… Read more

• User: Wander61548168930

  Trip type: Family

  Unprofessional and unclean

  Georgio was really helpful in ensuring we were all set for a late check in. After 8pm you will not be able to get any assistance, however the instructions for check-in were very clear. The rooms weren’t that clean. A lot of dirt on the ground and the walls had scuff marks. Additionally, we were told by the woman with short, gray hair that our room would be cleaned since we stayed longer than 3 day… Read moreGeorgio was really helpful in ensuring we were all set for a late check in. After 8pm you will not be able to get any assistance, however the instructions for check-in were very clear. The rooms weren’t that clean. A lot of dirt on the ground and the walls had… Read more