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Portrait Firenze

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Portrait Firenze

locationFirenze, Florence

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About Portrait FirenzeAbout Portrait Firenze

Location

This hotel is located in the heart of Florence.

Facility

The hotel has a lift and features 37 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a microwave, a tea/coffee station and a dishwasher is also provided as standard. A trouser press is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (for a fee) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, a sauna and massage treatments.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Amenities at Portrait Firenze Amenities at Portrait Firenze

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1068

Very Good

54

Average

8

Poor

4

Terrible

0

Recent Reviews: 1134

  • User:roadtripSanDiego_CA

    Trip type: Family

    La dolce vita overlooking the Arno and Ponte Vecchio

    rating22 May 2026

    A perfect Florence hotel along the Arno, overlooking the iconic Ponte Vecchio. Portrait Firenze places you at the heart of this singular Renaissance city, with the beauty, history, and art of Florence an easy stroll in every direction from your doorstep.We had a spacious, beautifully appointed room with views of the Arno, and the hospitality from every member of the staff was genuinely exceptional. The concierge team arranged private artisan tours, car service throughout Tuscany, and dining reservations — all handled flawlessly and each a memorable experience in its own right.Caffè dell’Oro, the hotel’s restaurant, offers guests a great breakfast, and it’s perfect for an aperitivo or meal with the river as your backdrop on your way in and out of the hotel. A detail worth noting: Portrait is owned by the Ferragamo family, and the hotel is thoughtfully curated with archival fashion photography and celebrity portraits from the mid-20th century. The Ferragamo flagship and museum occupy a landmark building just steps away — a reminder that this is not merely a luxury hotel, but an experience that could only exist in Florence.

  • User:Manuel C

    Trip type: Couples

    Exceptional stay in Florence — service that made the trip unforgettable

    rating18 May 2026

    We had an outstanding stay at Portrait Firenze. The hotel is elegant, intimate, beautifully located, and full of that quiet Florentine sophistication that makes you feel immediately at home.What truly made the experience special was the team. Vladimir, Mohammed, Luca, Sara, Carolina, and the entire Lifestyle Team were exceptional from beginning to end. They were warm, thoughtful, proactive, and genuinely attentive without ever being intrusive. Every recommendation felt personal, every detail was handled with care, and they made our stay feel effortless.The location is perfect, right by the Arno and steps from the best of Florence, but the real luxury here is the feeling of being taken care of by people who truly care. It is the kind of hospitality that turns a beautiful hotel into a memorable experience.Thank you to the whole Portrait Firenze team. We left with wonderful memories and would gladly return. A true 5-star experience. Massimo De Venuto, Direttore generale at Portrait Firenze, responded to this review Dear 458manuelc,thank you very much for your generous and beautifully written review. We are truly delighted to know that your stay at Portrait Firenze was such a meaningful and memorable part of your time in Florence.It is wonderful to hear that you appreciated the elegance, intimacy, and refined Florentine atmosphere of the hotel, as well as our location by the Arno. Your words perfectly capture the spirit we strive to create: a place that feels both sophisticated and genuinely welcoming.I am especially grateful for your kind recognition of our team. Vladimir, Mohammed, Luca, Sara, Carolina, and the entire Lifestyle Team will be deeply touched by your appreciation. Knowing that you felt cared for in such a natural, effortless way and that our recommendations and attention made your stay smoother and more personal is the greatest compliment we could receive.You are absolutely right: true luxury lies in feeling looked after by people who sincerely care, and I am proud that this feeling accompanied you throughout your stay.Thank you once again for choosing Portrait Firenze and for sharing your experience so thoughtfully. We very much hope to welcome you back in the future and create even more wonderful memories together.Warm regards,Massimo De VenutoGeneral Manager

  • User:KerstinLottsGrev

    Trip type: Family

    A perfect long weekend in Florence

    rating16 May 2026

    We had an absolutely perfect three-day family stay at Portrait Firenze. From the moment we arrived, the hotel staff, especially Vladimir, Sara, David and the other Lifestyle Team members made us feel very welcome. Even before we arrived they had helped us book restaurants for two of the evenings and one lunch, and during our stay we conveniently communicated with them over WhatsApp when we needed advice or suggestions. All restaurant recommendations were great and we thoroughly enjoyed all our meals in Florence. At our arrival we were upgraded to a lovely river-side suite with an absolutely amazing view of Ponte Vecchio. This was such a wonderful surprise and we were both incredibly grateful and quite humbled by the gesture. The weather was a bit unreliable all weekend, so it was a real treat to have a large suite to relax in during occasional afternoon rain showers. In the mornings it was magical to wake up and watch the light change as the sun rose over the beautiful city.We had daily breakfasts and two lunches in the hotel restaurant Cafe Dell’Oro and the food was delicious. Marco and his colleagues took great care of us and made sure we had a table outside when the weather was nice, which was no small task since the terrace with its stunning view is very popular.The Lifestyle Team also made an extra effort to make our two children feel welcome with treats for them in the room and by helping them with anything they needed and asked for. We hope to come back soon, and when we do we will definitely stay at Portrait again. Massimo De Venuto, Direttore generale at Portrait Firenze, responded to this review Dear KerstinLottsGrev,thank you very much for sharing such a detailed and heartfelt review of your family weekend with us. It was truly a pleasure to read about your experience and we are delighted that your time in Florence felt so special.I am very glad to know that you felt welcomed from the very beginning and that our Lifestyle Team supported you even before your arrival with restaurant reservations and ongoing suggestions via WhatsApp. Your kind words about Vladimir, Sara, David, and the entire team mean a great deal, and I will be sure to share your appreciation with them.We are especially pleased that the upgrade to a river-side suite became a memorable highlight of your stay. Knowing that the view of Ponte Vecchio, the comfort of the suite, and those peaceful moments watching the city wake up added to your enjoyment truly makes us proud, even more so given the changeable weather during your visit.It is also wonderful to hear that you enjoyed your breakfasts and lunches at Café dell’Oro. Marco and his colleagues will be very happy to know that their care, attention, and efforts to secure a terrace table contributed to your experience.Thank you as well for mentioning the extra attention shown to your children. Making families feel genuinely at home is very important to us, and your feedback reassures us that these efforts are felt and appreciated.We sincerely hope to welcome you and your family back again soon and would be delighted to host you once more at Portrait Firenze.Warm regards,Massimo De VenutoGeneral Manager

  • User:Sunshine40795844468

    Trip type: Couples

    Great honeymoon stay

    rating14 May 2026

    Had an amazing stay at Portrait Firenze. Everyone was so warm and attentive during our honeymoon stay. Special thanks to Matteo and Rafael for always making us feel taken care of. The housekeeping staff were also amazing and very detail oriented, always keeping the room spotless and adding thoughtful touches throughout our stay. We also loved how the breakfast staff remembered our usual order every morning. It was the little things that really made the stay feel special. Would absolutely stay here again. Massimo De Venuto, Direttore generale at Portrait Firenze, responded to this review Dear Sunshine,thank you so much for sharing your beautiful words and for choosing Portrait Firenze to celebrate such a special occasion as your honeymoon. We are truly honored to have been part of this memorable moment in your lives.It is wonderful to know that you felt warmly welcomed and genuinely cared for throughout your stay. Your appreciation for the attentiveness of our team means a great deal to us, and I am delighted to read your special mention of Matteo and Rafael. I am also very pleased that you noticed the dedication of our housekeeping team and the thoughtful details they added, as well as the breakfast staff’s care in remembering your preferences. These small, personal touches are exactly what we hope will make each stay feel unique and heartfelt.Thank you once again for your trust and for your lovely recommendation. We would be absolutely delighted to welcome you back to Portrait Firenze for another special stay in the future.Warm regards,Massimo De VenutoGeneral Manager

  • User:Applecross D

    Trip type: Couples

    One of my favorite hotels

    rating14 May 2026

    I love posh hotels. This is one of them. From the moment you arrive it is luxury. The team are all very kind. Rafael was so kind and personable. They serve you champagne as you check in. The rooms are luxury, if you spend a bit more to have a river view, it is worth it. Upgrade to a balcony in the summer and you have it made. This hotel is not cheap but to me it is worth it. The linens are like butter the room is spotless, they had welcome champagne and chocolate in the room for us. The towels are thick and like new, the soap is Ferragamo. Just high quality all around. Café delle oro downstairs is delicious and also serves breakfast that is included with the stay. I have reviewed this hotel 1 year ago when we stayed last time and again this time, nothing has changed, they are still luxury. Massimo De Venuto, Direttore generale at Portrait Firenze, responded to this review Dear Applecross D,thank you very much for taking the time to share such a wonderful review and for choosing to return to us once again. It truly means a lot to know that, after a year, your experience still felt just as special.We are delighted that you appreciated the sense of luxury from the very first moment, from the champagne welcome at check-in to the comfort and immaculate condition of your room. Your description of the linens, towels, amenities, and thoughtful in-room touches perfectly reflects the level of care we strive to offer every guest.I am especially pleased to read your kind words about our team and about Rafael in particular. I will be sure to personally share your compliments with him and the entire staff, who take great pride in creating warm, genuine connections.Thank you as well for highlighting the river view, the balcony experience, and Café dell’Oro. Knowing that breakfast and the overall quality continue to meet your expectations is incredibly rewarding for us.We look forward to welcoming you back again and continuing to make each stay as memorable as the last.Warm regards,Massimo De VenutoGeneral Manager

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