The St. Regis Florence

Name: The St. Regis Florence
Address: Piazza Ognissanti 1, Florence, italy
Telephone: +44-204-505-9777
Rating: 4.8

Firenze, Florence, Italy

Share this Deal share

About The St. Regis Florence

location

The hotel is located in the heart of the historical centre, on the beautiful Arno River. From the hotel, it is 1.2 km to the train station. Just a leisurely stroll away from the hotel are attractions such as the Uffizi Gallery, which is 1 km away, and the iconic Florence Cathedral. Peretola Airport is approximately 7 km from the hotel.

facility

10 junior suites, 9 suites, 6 single rooms and 75 double rooms are located on 4 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the countryside from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Sports options available to guests include aerobics or, for a fee, a gym. There is a wellness area with a spa and a sauna and, for an additional fee, a steam bath and massage treatments. Guests can enjoy a range of leisure facilities and activities, including an entertainment programme and live music.

meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A continental breakfast ensures a great start to the day. At lunch, guests choose their favourite dishes à la carte. A set menu can be ordered for dinner. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at The St. Regis Florence

Facilities
- -
  24-hour check-in
- -
  24-hour reception
- -
  Air conditioning
- -
  Bar(s)
- -
  Bicycle Cellar
- -
  Bicycle Hire
- -
  Café
- -
  Car Park
- -
  Cloakroom
- -
  Conference Room
- -
  Currency Exchange
- -
  Disability-friendly
- -
  Garage
- -
  Hotel Safe
- -
  Laundry Facilities
- -
  Laundry Service
- -
  Lifts
- -
  Medical Assistance
- -
  Pets
- -
  Restaurant(s)
- -
  Restaurant(s) with high-chairs
- -
  Restaurant(s) with non-smoking area
- -
  Room Service
- -
  TV Room
- -
  Wifi
Hygiene
- -
  Contactless check-in/-out
- -
  Contactless payment
- -
  Enhanced cleaning programme
- -
  Hand sanitiser
- -
  No high-touch furnishings
- -
  No high-touch furnishings in public areas
- -
  Protective hygiene screens
- -
  Protective masks for guests
- -
  Social distancing regulations
- -
  Use of commercially available disinfectants
Meals
- -
  à la carte Lunch
- -
  Continental Breakfast
- -
  Full Board
- -
  Half Board
- -
  Set menu dinner
- -
  Special Diet
- -
  Special Offers
Sport/Entertainment
- -
  Gym
- -
  Jacuzzi
- -
  Massage
- -
  Steam bath

Location

Around this property:

Centre

0 m

Airport

7500.0 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1514

Very Good

164

Average

Poor

Terrible

Recent Reviews: 1760

User:m-sfca
Trip type: Couples
Very good hotel
27 May 2026
The hotel is located in a nice quiet neighborhood and is convenient for walking to the major attractions. Although our room was small it was nicely decorated. The hotel itself was somewhat dated but a nice place all the same. The breakfast was very good and the service was excellent. The only miss for me was the smaller room and the dated feel and look of the hotel. Although I enjoyed my experience there I’m not sure I would go there again.
User:KNBG123
Trip type: Family
The Concierge Team
11 Apr 2026
We had an exceptional experience - the care we received throughout our stay was truly exceptional. The entire concierge team, including Francesco, Matteo, and Andrea, was warm, highly attentive, and genuinely kind. Thank you concierge team for making everything so seamless and memorable. We have been to the St. Regis Florence several time and our stay has always been superior thanks in large part to the concierge team.
User:Bill B
Trip type: Friends getaway
Exceptional Service and a Truly Spectacular Stay
30 Mar 2026
We had a spectacular experience at the The St. Regis Florence—truly exceptional across the board.The staff was phenomenal—attentive, professional, and consistently going above and beyond to ensure everything was seamless throughout our stay. The room was beautiful and comfortable, the breakfast was excellent, and the location right on the Arno is hard to beat.What really set this stay apart was the level of service. Due to a half marathon, much of the city center was closed, and without hesitation, the concierge personally walked our bags several blocks to meet our driver. That level of care and commitment is rare and made a lasting impression.An outstanding experience from start to finish—highly recommended.
User:OBJ26
Trip type: Couples
Great location, but not sure I would stay there again.
29 Mar 2026
The Hotel staff is wonderful and helpful. The rooms were ok. First room we got (which was supposed to have a river view, was literally just a window that you had to be on your tippy toes to be able to see) and super small (said large room) bathroom was super small as well. We asked to be moved to a different room that was bigger with no view and they kindly did. We were spending a week there so the smaller room would have been super uncomfortable. The amenities in the room compared to St Regis Rome are not so great. Coming from the St Regis Rome we expected about the same but I guess different locations different things. The bed is the reason why I’m giving it a 3 star review, this bed was so uncomfortable and bad, lots of “bumps” like the coils were all over the place. Definitely the mattress needs replacing, I ended up with a really back neck and shoulder pain from it. Overall it’s a great hotel , classic with an excellent location, walking distance to everything! Again the staff was wonderful! Eugenio Serino, Marketing at The St. Regis Florence, responded to this review Dear OBJ26,Thank you very much for sharing your detailed feedback.We are truly delighted to read that our staff made a positive difference during your stay and were able to assist you in finding a room that better suited your needs. Once it became clear that space was your main priority rather than the view, our team was pleased to arrange a more spacious accommodation for your comfort.On the other hand, we sincerely regret that, despite our efforts, your overall experience did not fully meet your expectations. Your honest feedback is greatly appreciated, as it provides us with valuable insights and opportunities to reflect on areas where we can improve.We genuinely hope to have the pleasure of welcoming you again to The St. Regis Florence, so that we may demonstrate the enhancements we will implement—while continuing to honor our Florentine identity and the standards of the St. Regis brand, of which we are very proud to be part.Yours sincerely,Viviana CannellaExecutive Butler
User:Michelle R
Trip type: Family
Best service and great location
28 Mar 2026
We spent three nights at this hotel. Very impressed with the hotel, the rooms and the service. The buffet breakfast was incredible. Liesl, the host, remembered our names and couldn’t have been nicer. Valeria was incredible - remembered our preferred orders daily and was extremely attentive to our needs. The location was great and a very easy walk to great restaurants. We would definitely stay here again.