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Best Western Hotel Regina Elena

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Best Western Hotel Regina Elena

locationSanta Margherita Ligure, Genoa, Italy

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About Best Western Hotel Regina ElenaAbout Best Western Hotel Regina Elena

location

This hotel is located in Santa Margherita.

facility

The hotel has a lift and features 80 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, satellite television, a plug adapter, an alarm clock and WiFi. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. The hotel offers outdoor sports, including cycling/mountain biking, tennis, golf, fishing and horse riding or, for a fee, crazy golf. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. Sport and leisure facilities at the hotel include a gym and table tennis. A wellness area with a solarium is available at the hotel. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

meals

The dining area includes a restaurant and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Half board can be booked. Breakfast and dinner are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Best Western Hotel Regina Elena Amenities at Best Western Hotel Regina Elena

  • Facilities

    • -

      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Conference Room

    • -

      Room Service

    • -

      Laundry Service

    • -

      Bicycle Hire

    • -

      Garage

    • -

      Kids Club

    • -

      Playground

    • -

      Pets

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      Elevator/ Lift

    • -

      Ironing services

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      Laundry

    • -

      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

    • -

      EV Charging Station

  • Beauty and Spa

    • -

      Spa

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Outdoor Furniture

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      Sun Deck

  • Distances

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      Beach

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

    • -

      Breakfast Served

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      Special Diet

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      Continental Breakfast

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      Bar

    • -

      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

    • -

      Cycling

    • -

      Outdoor sports

    • -

      Snorkelling

    • -

      Water sports

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

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      Minibar

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      Fridge

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      TV

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      Closet

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      Room service

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      Slippers

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Sport/Entertainment

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      Outdoor Pool(s)

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      Swimming Pool

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      Diving

    • -

      Table Tennis

    • -

      Gym

    • -

      Golf

    • -

      Tennis

    • -

      Tanning Studio/Solarium

    • -

      Events

  • Transfers

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      Airport Transfers

LocationLocation

Map preview

Around this property:

Centre

2000 m

Airport

42000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

455

Very Good

356

Average

132

Poor

51

Terrible

38

Recent Reviews: 1032

  • User:Julie P

    Trip type: Couples

    A wonderful Stay at Regina Elena.

    rating02 Oct 2026

    We just returned from Regina Elena after a two week holiday. The hotel was very good value for money compared to other hotels in Santa Margarita. We were in room 537 which had a view of the greenery. The annex building could be tidied up not pleasant to look at. Room was clean and comfortable. Quirky balcony but we loved it. Room small but fine. Needs more storage space and plastic glasses were not great in mini bar. Hotel staff were all very polite. Only one rude barman at the beach bar but that only happened once. Breakfast was plentiful but would of like more cereal and yogurt choices. We ate in the hotel 3 times all very nice. Quite a few touring groups came but we were so happy to have stayed for two weeks and loved santa margarita. Walked to Portofino and used the ferry's, busses and trains which were very good value. We were lucky to have used the hotel beach and as were later in September we only had to pay one lot of charges. Can add alot to the holiday cost. We would definitely return to the Regina Elena Hotel.

  • User:tom C

    Trip type: Couples

    Brilliant hotel and staff

    rating29 Sept 2026

    Just returned from 10 day break at the hotel. Brilliant facilities and location but what made the holiday were the staff who couldn’t do enough for you. Ten minute walk to the centre of town. Has its own private beach and beach bar. Should be 5 star rated. pciana, Proprietario at Best Western Regina Elena, responded to this review Dear Tom,Thank you very much for your wonderful review and mail. We are delighted that you enjoyed our facilities, convenient location, private beach and beach bar.Your generous words about our staff mean a great deal to us. Knowing that their care and attention made your ten-day holiday so special is the greatest compliment we could receive. Thank you also for saying that we deserve a five-star rating!We hope to welcome you back soon.Hotel Regina ElenaGuest Relations Team

  • User:Jeffrey S

    Trip type: Family

    The Rooms Are Very Nice

    rating26 Sept 2026

    First of all they have very nice ?? rooms. Second the lobby has nice ?? books to look ?? at . Third the people who work here are very nice ?? . Fourth the restaurant serves the best Pesto lasagna in the world ?? .I would recommend the Hotel ?? Imperial over the Best Western . pciana, Proprietario at Best Western Regina Elena, responded to this review Dear Jeffrey,Thank you very much for your lovely comments about our rooms, our welcoming lobby and, above all, the kindness of our staff. We are especially delighted that you enjoyed our pesto lasagna so much!We truly appreciate your feedback and hope to welcome you back soon.Hotel Regina ElenaGuest Relations Team

  • User:Matt K

    Trip type: Family

    ??

    rating06 Jul 2026

    I went for dinner and I was very disappointed in the service and quality of the food, The Caesar salad was inedible, over dressed, and soggy. No staff member seemed to care about or ask if anything was wrong. When it came to dessert, I never received what I originally ordered. Instead, confusion, denying that I even ordered dessert. zero explanation on why I was not getting the dessert I ordered. I Paid and left. I would not recommend eating at this hotel. I felt I was not respected as a guest. pciana, at Best Western Regina Elena, responded to this review Dear Matt K,Thank you for sharing your feedback. We are sorry that your dinner experience did not reflect the quality of food and attentive service we aim to provide.Your comments regarding the Caesar salad, the dessert order and the communication from our team have been shared with our Restaurant Manager for careful review. Every guest should feel welcomed and respected, and we regret that this was not your impression on this occasion.We hope you might give us another opportunity to offer you the positive experience for which our restaurant is normally appreciated.Hotel Regina ElenaGuest Relations Team

  • User:efs_david2

    Trip type: Couples

    Grazie, Grazie, Grazie

    rating20 Jun 2026

    Grazie Piergiorgio for owning and running such a lovely hotel EVERY member of your staff is exceptional. I have a mobility problem and use a rollator and at all times they came to my assistance whenever necessary without my request. Grazie for our lovely modest sized room (our choice) with our side balcony with magnificent views over Santa Margherita, the sea and the hills beyond. Grazie for your high quality breakfast choices,hot and cold, we were b and b and ate out in the choice of many different pavement restaurants each evening, except on our last night, we ate on the hotel terrace, a high quality meal.and thanks Alessandra for your beautiful smile. David and Linda . P S Linda would like to also thank the cleaning staff as well as the breakfast staff especially Michela who was very helpful and chatty pciana, at Best Western Regina Elena, responded to this review Dear David and Linda,Thank you, thank you, thank you for your wonderful words.It was truly a pleasure to welcome you to Hotel Regina Elena, and we are delighted to know that you enjoyed your stay with us. Your appreciation for our staff means a great deal to us, especially your kind words about their attentiveness and assistance throughout your stay.We are very happy that you enjoyed your room, the side balcony, and the beautiful views over Santa Margherita, the sea, and the surrounding hills. It is also lovely to hear that you appreciated our breakfast, our terrace restaurant, and your final evening dinner with us.A special thank you as well from Alessandra, Michela, our cleaning team, breakfast team, and all the staff members you so kindly mentioned. Your words will certainly be shared with them, and they will be very happy to know they helped make your stay so enjoyable.We sincerely hope to have the pleasure of welcoming you back again in the future.Hotel Regina ElenaPiergiorgio

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