Grand Hotel Bristol Resort & SPA

Recent Reviews: 1432

• User:AnimaBella

  Trip type: Solo travel

  Will come back

  05 Oct 2026

  Easy check in and friendly staff. I apprecuate the Beautifully renovated room with a modern and stylish feel. The lobby and restaurants are also very nicely designed, and the hotel has great pool facilities.The room feels comfortable and luxurious, and you can really see the attention that has gone into the renovation. Overall, a very pleasant stay and a lovely hotel. Ivan Parodi, Direttore generale at Grand Hotel Bristol Spa Resort, responded to this review Dear Guest,Thank you for taking the time to share your lovely feedback.We are delighted to know that you enjoyed your stay, particularly the comfort and design of your room, the welcoming service of our team, and the hotel's facilities.It is especially rewarding to hear that the attention to detail throughout the property contributed to such a pleasant experience.We look forward to welcoming you back to the Grand Hotel Bristol for another wonderful stay.Warm regards,Ivan ParodiGeneral Manager

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• User:neila b

  Trip type: Couples

  Wonderful

  30 Sept 2026

  Second time for me in the wonderful hotel , as usual perfect services . wonderful pool, breakfast , best situation next "Portofino port" . The staff est super kind and very reactive . No negative point recommanded 10000% Ivan Parodi, Direttore generale at Grand Hotel Bristol Spa Resort, responded to this review Dear Guest,Thank you for your wonderful review and for choosing to stay with us again.We are delighted to know that your second visit to Grand Hotel Bristol was just as enjoyable and that you particularly appreciated our pool, breakfast and the kindness and responsiveness of our team.Thank you for your enthusiastic recommendation. We look forward to welcoming you back for a third stay in Rapallo.Warm regards,Ivan ParodiGeneral Manager

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• User:Golferjames_13

  Trip type: Family

  First stop in Italy on our first trip to Italy

  18 Sept 2026

  What a wonderful hotel in Rappella, Italy..Hotel sits just off the main road with super views of the water. Guest experience was top notch including the staff from the moment we drove in to the time of check out. Food by the pool was delicious and so was the breakfast Buffett. View of the water from our room was devine. We will come back here again!!! Ivan Parodi, Direttore generale at Grand Hotel Bristol Spa Resort, responded to this review Dear Guest,Thank you very much for your wonderful review. We are delighted to have been the first stop on your first trip to Italy and to know that you had such an enjoyable experience with us.We especially appreciate your excellent comments about our staff and are pleased that you enjoyed the beautiful views, our breakfast and pool during your stay.We look forward to welcoming you back to Grand Hotel Bristol on your next visit to Italy.Warm regards,Ivan ParodiGeneral Manager

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• User:Kathryn H

  Trip type: Family

  Great hotel in Rapallo, Italy

  13 Sept 2026

  This is a great hotel. My husband and I just spent 6 nights there and were very impressed. Our room was spacious with a beautiful view of the water, and the housekeeping staff did a lovely job every morning and evening (turn down). One slight drawback IMO: The shower is inside a very narrow tub and I would have preferred a separate shower instead. But this was a minor inconvenience.There is a very nice veranda where you can have breakfast or dinner outside while enjoying the wonderful view. (You can also have breakfast inside if you prefer.) The buffet breakfast was excellent, as was our dinner there one night. We also tried dinner at Le Cupole, their "fancy" restaurant. It's on the top floor of the hotel and also has spectacular views. The food and service were very good.Other features: There is a pool on site with lounge chairs/umbrellas and food service, as well as a separate beach club which you can visit by "reservation, " using the hotel shuttle (Mercedes van). The beach club, right on the Ligurian Sea, is not gigantic, and there was an extra fee to use it. (I think it was 50 Euros a day total for 2 lounge chairs/umbrella/towels .) There is also a restaurant at the beach club so that was nice for lunch. One note: The shuttle drops you off as close as it can get to the beach club, but you then have to walk down about 100 stairs to actually reach it. And of course, you have to do the reverse to get a shuttle ride back to the hotel. So if you have any mobility issues, you might want to just stick to using the hotel pool.Other positive aspects: the hotel shuttle will also drive you into Rapallo (about a 4 minute drive) and pick you up after dinner or shopping as long as you coordinate with the Concierge. There is a spa, but we were busy touring the area and never got to try it. Use of some of the spa's features is included in your room rate.The staff was one of the best things about the hotel. The restaurant staff work hard: you'll see them at breakfast and often they're still there at dinner. But they were always pleasant and courteous. Likewise, the Concierge, front desk staff, and bellmen/shuttle drivers were all great. I wouldn't hesitate to recommend the Grand Hotel Bristol to anyone visiting this area. Ivan Parodi, Direttore generale at Grand Hotel Bristol Spa Resort, responded to this review Dear Guest,Thank you very much for sharing your experience with us.We are delighted to know that you and your husband enjoyed your stay, from the comfort of your room and our restaurants to the service provided by our team. We also appreciate your comment regarding the shower configuration and will certainly take it into consideration.Thank you especially for your kind words about our staff. We are very pleased that they contributed to making your stay so enjoyable.We truly appreciate your recommendation and hope to welcome you back to Rapallo in the future.Warm regards,Ivan ParodiGeneral Manager

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• User:Monarch33

  Trip type: Couples

  Fantastic Hotel & Amazing staff & Facilities

  03 Sept 2026

  Fabulous Birthday stay @ The Grand Bristol As a Hilton member we was upgraded to a beautiful room delux seaview great beds . Lunch at the pool was fabulous dinner on the roof top another level fantastic The service of the staff at this hotel is unique they are truly fabulous. I received a cake balloons and a bottle of bubbles Thank you all so much . Then there is the pool area which is again very special. Breakfast is fantastic which a great choice . The area is very close to Portofino by ferry . We can’t wait to return its a very special place . I would like to thank Fellciano at check in and Rocco in fine dining but all staff are wonderful. Nicola & John G Ivan Parodi, Direttore generale at Grand Hotel Bristol Spa Resort, responded to this review Dear Nicola and John,Thank you for sharing such a wonderful review of your stay with us.We are delighted that you chose Grand Hotel Bristol Spa Resort for such a special occasion and that you enjoyed the room upgrade, our pool, rooftop dining and breakfast.Above all, it is wonderful to read your words about our team. Your special mention of Feliciano and Rocco will be shared with them with great pleasure, and we are very happy that they helped make your birthday celebration even more memorable.Knowing that you cannot wait to return is the best compliment we could receive. We look forward to welcoming you both back to Rapallo soon.Warm regards,Ivan ParodiGeneral Manager

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