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Grand Hotel Miramare

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Grand Hotel Miramare

locationSanta Margherita Ligure, Genoa

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About  Grand Hotel MiramareAbout Grand Hotel Miramare

Location

This hotel is located on the idyllic Italian Riviera, directly in the Gulf of Tigullio. The centre of Santa Margherita Ligure, which is well worth a visit, lies just 1.5 km away and Cinque Terre, the picturesque coastline of the Italian Riviera, as well as the famous town of Portofino, with its untouched nature, are both 5 km from the hotel. Transfer to Genoa airport, which lies approximately 30 km away, takes roughly 40 minutes.

Facility

The hotel was built in 1903. 84 rooms and 9 suites are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Filled with soothing salt water, the indoor and outdoor pools ensure comfortable swimming. There is also a children's pool. A terrace with sun loungers and parasols is available. There is a poolside snack bar as well. Water sports enthusiasts can enjoy sailing and diving. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. Children are well looked after in the kids' club.

Meals

The dining area includes a restaurant and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

 Amenities at Grand Hotel Miramare Amenities at Grand Hotel Miramare

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Saltwater Pool

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Train Station

1.5 km

Golf Course

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

977

Very Good

234

Average

52

Poor

22

Terrible

11

Recent Reviews: 1296

  • User:Mark B

    Trip type: Family

    Awesome experience

    rating27 May 2026

    Great experience. Hotel was outstanding Veronica Canestrelli, Servizi per gli ospiti/front office at Grand Hotel Miramare, responded to this review Dear Mark B,Thank you so much for your kind words.We’re delighted to hear you had an awesome experience and that you found the hotel outstanding. It means a lot to know you enjoyed your stay with us.We truly appreciate you taking the time to share your feedback, and we hope to welcome you back again soon at Grand Hotel Miramare.Best regards, Veronica Canestrelli Guest Relations Manager
  • User:Passenger27886818102

    Trip type: Family

    Salvatore Longo needs to go.

    rating26 May 2026

    The front line staff were excellent. Well trained, kind, and actually seemed to care about their guests. The staff service was excellent. The hotel was well presented as a want to be 5 star. In my opinion, not quite there.My problem remains with the Hotel Manager and ownership. Last year in August 2025, I had reserved and had every intention of staying at Grand Hotel Mirramare but unfortunately my 89 year old father’s health took a turn for the worse. I needed to cancel within the window for 100% no refund. When I reached out to the Hotel Manager, Salvatore Longo, to ask for a refund or even a future credit to the hotel, he held to his 100% no refund policy. Needless to say, I did not get and human concern or sympathy from him. My father passed away several weeks later. I decided for 2026 to spend 6 days in the end of May at the Grand Hotel Mirramare in a Luxury Suite (14k). Upon checking in, the Reception Staff did an excellent job from luggage to reception check in. Then the Hotel Manager, Salvatore Longo approached my wife and I. I could tell he knew who we were from his conversation. Never once did he discuss or ask about my father to see how he was doing. I thought about approaching him later during my stay to tell him my father passed away but his cold personality was apparent in his presence and what was the point.My stay at the Grand Hotel Mirramare was excellent. Entire staff was wonderful. So I have nothing negative to post in this regard.If you read the last 12 months of Trip Advisor reviews, there is a common thread. When the Hotel Manager, Salvatore Longo responds, there is no warmth or concern when it comes to humanity and it’s all about money; never refunds if within the 100% no refund window regardless of the guest reasons . The Family owners need to understand extenuating circumstances occur and I would think a death of a parent should be one. I suspect Salvatore Longo will respond to this post and if he stays true to form, the death of my father will be my fault and not deserving of any refund.In closing, I ask the family ownership to consider life events when enforcing policy decisions. I will return to Santa Margharita Grand Hotel Mirramare as the staff and hotel is worth coming back for.
  • User:Harry R

    Trip type: Couples

    Superb in all respects.

    rating12 May 2026

    Superb hotel. Stylish and impeccable combination of classic and modern. Truly exceptional service by genuinely caring folks who are proud of their work and hotel. Views and location are idyllic. Lovely pool with private beach access across the street. Fabulous location. Suite with terrace was gorgeous. Great restaurant and bar. Highly recommended. Moreover — Santa Margherita is a much more fun place than tiny, limited and highly overrated Portofino. Stay three and go there for a few hours just so you get it out of your system. Veronica Canestrelli, Servizi per gli ospiti/front office at Grand Hotel Miramare, responded to this review Dear Harry R,Thank you for your detailed and enthusiastic review.It is especially rewarding to hear that you appreciated the blend of classic and modern design, as well as the service and the care our team puts into their work.We are also glad that the suite with its terrace, the views, and the private beach access all helped make your stay memorable.It is great to know you enjoyed the restaurant and bar, and that the location and pool further enhanced your experience.We truly appreciate your recommendation and hope to welcome you back soon to Grand Hotel Miramare.Best regards, Veronica Canestrelli Guest Relations Manager
  • User:To I

    Trip type: Couples

    Great Experience

    rating09 May 2026

    This is a wonderful hotel. The rooms are generously sized, the staff is polite, helpful and professional, and the food is excellent.The Concierges Stefano, Sara & Melanie are outstanding. Juliane and Andrea are great at the front desk. Luigi, Nicola, David and Alice made our breakfasts delightful. Veronica Canestrelli, Servizi per gli ospiti/front office at Grand Hotel Miramare, responded to this review Dear TO I,Thank you for sharing such a lovely review.We are delighted to know that you had an exceptional experience with us and that you appreciated the comfort of our rooms, the quality of the food, and the attentive service provided by our team.Your kind recognition of Stefano, Sara, Melanie, Giulia, Andrea, Luigi, Nicola, David, and Alice is sincerely appreciated. They will be most pleased to know that their dedication contributed to making your stay so memorable.Thank you again for your valuable feedback. We look forward to welcoming you back in the near future for another unforgettable stay.Warm regards,Veronica Canestrelli Guest Relations Manager
  • User:FerBarcelona

    Trip type: Couples

    Avoid the restaurant unless you are a tycoon

    rating04 Jan 2026

    Nic food but no exceptional, with average though kind staff and extremely inflated prices. The views are nice and there's life piano playing, but charging 80 € for a bottle which costs 17 at the shop should be some kind of crime. GrandHotelMiramare, at Grand Hotel Miramare, responded to this review Dear FerBarcelona,thank you for your feedback and for appreciating the view and the live piano music during your dinner experience at our restaurant.We would however like to clarify that the price of a bottle does not reflect only the retail cost of the product, but also includes professional service, wine selection, proper storage and the exclusive setting. Our aim is not simply to serve a product, but to offer a refined and complete dining experience.We are sorry if we did not fully meet your expectations, but we believe that the value of the experience is consistent with the level of service, the quality and the location that we offer.Best regards from the Ligurian RivieraTeam Miramare

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