Holiday Inn Genoa City

Recent Reviews: 1993

• User:Chris B

  Trip type: Couples

  Not on the Rivera. Not even close.

  23 Sept 2026

  Don't choose this hotel if you are expecting it to be close to the city. It isn't. There isn't anything within walking distance other than a coop. It's used mainly as a drop of point for the ferries. Other than that it's perfect. IHG Service, Owner at Holiday Inn Genoa City by IHG, responded to this review Hi Chris B,Thank you for staying at Holiday Inn Genoa City. We truly appreciate your business with IHG Hotels & Resorts.We are committed to forging a unique connection with our guests by offering an enjoyable travel experience. I am sorry to hear certain aspects of your visit didn't meet your expectations, particularly the hotel's location. Your feedback matters to us, and I have noted the areas for improvement and shared them with our hotel management team.On a positive note, we are glad you recognized our efforts to maintain a clean environment and the team’s hard work in providing a truly memorable, welcoming experience.We look forward to welcoming you back soon and providing a more positive experience on your next stay.Yours in hospitality,Kyla U.Case ManagerIHG Hotels & Resorts Service

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• User:Jade L

  Trip type: Couples

  Clean, inexpensive suite with full kitchen

  23 Aug 2026

  Clean, inexpensive suite with full kitchen, near port and two supermarkets. Secure parking. Good for passing through Genoa on your way to somewhere else.

• User:johnhX8268YJ

  Trip type: Couples

  Great food nice rooms - car parking too

  02 Jul 2026

  We had a one nighter here and it was pleasant and reasonably priced. We tried the a le carte menu and were very pleasantly surprised- my Caesar salad was really good - great sauce and they changed my order to breaded chicken- my wife’s pasta was really good too and the service was charming.

• User:dorits577

  Trip type: Friends getaway

  Functional hotel with exceptional and caring staff

  14 Mar 2026

  I stayed at the Holiday Inn Genoa City for one night, and while the hotel itself is quite functional, the service truly stood out.The rooms are functional and causy, and the location is not central - it felt a bit deserted in the evening. However, we arrived very late (around 10 PM) after being stuck for hours in a massive traffic jam in a Genoa tunnel. We hadn't eaten since lunch and were exhausted.Even though it was late, the restaurant staff kindly stayed open just for us so we could have a meal. This level of hospitality was deeply appreciated after a stressful journey. It’s a reliable choice for a short stopover, especially thanks to the wonderful and accommodating team. DIREZIONE ALBERGO, Proprietario at Holiday Inn Genoa City by IHG, responded to this review Dear Sir/Madam,Thank you for sharing your experience and for choosing our hotel for your stay.We are delighted to hear that, despite your brief stay, you appreciated the comfort of your room and, above all, the quality of service provided by our staff. Your words make us particularly proud: our aim is precisely to look after our guests, especially when they need us most.We are delighted to hear that our catering team was able to support you after such a long and tiring journey, remaining on hand to ensure you had a hot meal. We will be sure to pass on your appreciation to all the staff involved.We also thank you for your feedback on the location: every comment is valuable to us as we strive to continue improving.We hope to welcome you back in the future for an even more enjoyable stay.Kind regards,Madù Holiday Inn Genova City – Staff and Management

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• User:Stephen G

  Trip type: Family

  A solid stay and I’d be happy to return.

  24 Feb 2026

  Holiday Inn – Genoa City, ItalyDate of stay: 17–18 February 2026Room: 712 – 1 Queen Standard (Sofa Bed)As a loyal IHG (InterContinental Hotels Group) guest for over 20 years—historically 70–100 nights per year (now around 30–40 post-Covid)—I feel I know the brand well. This stay at Holiday Inn Genoa City was very much in line with the standards I’ve come to expect.Area / LocationThe hotel is very well placed, just a short walk from the Ferry & Cruise Terminal and close to Dinegro Metro Station, which makes it easy to get to Principe, Brignole, and the city centre.Arrival & Check-In• The hotel was easy to find using sat nav and postcode, making for a smooth journey.• Check-in was quick and welcoming. Ester on the front desk made an excellent first impression — genuinely friendly and a pleasure to chat with.• As a Priority Club Diamond Elite member, I was acknowledged and offered the choice of bonus points, a free drink, or a free breakfast, which was much appreciated.• I was also upgraded to a king room with its own balcony, which was a lovely touch.Room & Cleanliness• The room was very clean, well maintained, and exactly what I’d expect from Holiday Inn (see photos).Dining Experience• Evening meal: I didn’t dine at the hotel on this occasion, as I chose to eat in the city centre.• Breakfast: A good mix of continental and cooked options — and a pleasant surprise to see bacon and beans, which aren’t always available at continental European Holiday Inns.Check-Out• Check-out was smooth and efficient, with professional staff.OverallComfortable, clean, and well run, with a great reception team. A solid stay and I’d be happy to return.Rating: ????? (4/5) DIREZIONE ALBERGO, Proprietario at Holiday Inn Genoa City by IHG, responded to this review Dear Sir/Madam,We would like to thank you sincerely for sharing such a detailed review and for your loyalty to the IHG brand over the years. We are very proud to hear that your stay at our hotel met your expectations.We are delighted that you appreciated our convenient location, which is close to both the ferry and cruise terminals and offers easy access to the city centre. We are very pleased to read that your arrival and check-in were straightforward and pleasant, and we would like to thank you in particular for mentioning Ester: we will be sure to pass on your kind words to her.We are also delighted that you appreciated the recognition of your IHG status, the room upgrade and the overall comfort, as well as the cleanliness and care taken with the rooms.We are pleased to hear that you enjoyed the breakfast, particularly the variety on offer. We hope that on a future occasion you will also try our restaurant for dinner.Thank you once again for your valuable feedback and for highlighting the professionalism of our team. We look forward to welcoming you back for another pleasant stay.Kind regards,Madù Holiday Inn Genova City – Staff and Management

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