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Hotel Bristol Palace

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Hotel Bristol Palace

locationGenova, Genoa, Italy

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About Hotel Bristol PalaceAbout Hotel Bristol Palace

location

This hotel warmly welcomes guests in Genoa.

facility

The hotel has 3 lifts and features 133 rooms, including 5 suites and 12 single rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. After an eventful day, guests can work out and recharge in the gym.

meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Bristol Palace Amenities at Hotel Bristol Palace

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Conference Room

    • -

      Room Service

    • -

      Laundry Service

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      Pets

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      Elevator/ Lift

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      Ironing services

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      Laundry

    • -

      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

  • Business Center and Conferences

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      Business Center

  • Distances

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      Beach

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Special Diet

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      Continental Breakfast

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      Bar

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      Restaurant

  • Object Information

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      Fax

  • Room Facilities

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      Shower

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      Bathtub

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      Hairdryer

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      Minibar

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      Safe

    • -

      TV

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      Closet

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      Room service

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      Slippers

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      Toiletries

  • Security

    • -

      Fire extinguishers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1586

Very Good

893

Average

247

Poor

93

Terrible

67

Recent Reviews: 2886

  • User:850markusz

    Trip type: Couples

    Bombastic

    rating09 Oct 2026

    Bombastic, extremly friendy staff. Fiorenza Peyrot, Marketing at Hotel Bristol Palace, responded to this review Dear Markusz,Thank you for your fantastic review and for sharing such wonderful feedback about your recent stay with us.We are delighted to know that our team made such a remarkable impression with their warm and attentive hospitality. Providing exceptionally friendly and professional service is at the heart of everything we do, so hearing your high praise is deeply rewarding for our entire team.It was an absolute pleasure hosting you at Hotel Bristol Palace, and we look forward to welcoming you back for another spectacular stay whenever your travels bring you back to Genoa.Warm regards,Eleonora OlandesiGuest Relations Specialist

  • User:sidsnyk

    Trip type: Business

    Our favourite address in Genova

    rating03 Oct 2026

    This is perhaps our 5th or 6th stay at Hotel Bristol Palace, and it is always great to come back. The hotel has a classic charm and a central location that make it our natural choice every time we are in Genova.A special mention for Matteo at the Front Desk, who was exceptional. He was patient, genuinely helpful, and treated us just right throughout our stay. Staff like Matteo are the reason we keep returning.We look forward to our next visit.Siddharth & Aarti Naik Fiorenza Peyrot, Marketing at Hotel Bristol Palace, responded to this review Dear Siddharth and Aarti Naik,Thank you so much for your continued loyalty and for taking the time to share such a warm review following your return to Hotel Bristol Palace.It is always an absolute honor to be considered your favorite address in Genoa, and we are delighted that our classic charm and central location continue to make us your top choice time and again.Your generous recognition of Matteo at the Front Desk is deeply appreciated. Providing patient, authentic, and attentive care to our guests is at the very heart of what we strive for, and I will be sure to share your kind words directly with Matteo.It was a true pleasure welcoming you back once more, and we eagerly look forward to your next stay with us in the near future.Warm regards,Eleonora OlandesiGuest Relations Specialist

  • User:Marcia M

    Trip type: Couples

    Old School Charm

    rating02 Oct 2026

    This hotel is beautiful inside with wonderful staff and dining. It’s close to shopping and spectacular fountain square. We did a Food Tour and really enjoyed it. Fiorenza Peyrot, Marketing at Hotel Bristol Palace, responded to this review Dear Guest,Thank you so much for taking the time to share your delightful review following your stay at Hotel Bristol Palace.We are thrilled to read that you enjoyed the classic elegance of our historic hotel, as well as the warm service provided by our team and the dining experience at Ristorante Giotto. It is also wonderful to hear that our central position, just moments from the iconic Piazza De Ferrari and Genoa's vibrant shopping district, served as the ideal base for your local food tour adventures.It was a true pleasure hosting you, and we look forward to welcoming you back for another charming stay in Genoa in the near future.Warm regards,Eleonora OlandesiGuest Relations Specialist

  • User:Guide63563244317

    Trip type: Family

    A Genoese Palace

    rating30 Sept 2026

    The Bristol Palace Hotel is located in the heart of Genoa and very walkable to all the main attractions, shops, trains and buses..It was an amazing place to stay. Its elegantly classic style interior is stunning and so beautifully presented. Our room was spacious, clean and very comfortable.The staff overall were faultless. They were all so welcoming, pleasant and helpful. Those working in the restaurant were very attentive and knowledgeable about the good food and wine we had. I would highly recommend it for a place to stay in Genoa, especially if you like the traditional style. Fiorenza Peyrot, Marketing at Hotel Bristol Palace, responded to this review Dear Guest,Thank you so much for taking the time to share such a magnificent review following your stay at Hotel Bristol Palace.We are truly delighted to know that you appreciated the timeless grandeur of our classic interior and found your room to be spacious, clean, and comfortable. It is also wonderful to hear that our central position served as the perfect base for strolling through Genoa and exploring the local attractions, shops, and transport links.Our entire team takes immense pride in delivering warm, attentive service, and your kind recognition of both our front-facing staff and our dining room team at Ristorante Giotto is deeply appreciated. Sharing our knowledge of local gastronomy and fine wines with our guests is always a true pleasure.Thank you once again for your enthusiastic recommendation. It was an honor hosting you, and we look forward to welcoming you back for another exceptional stay in the heart of Genoa.Warm regards,Eleonora OlandesiGuest Relations Specialist

  • User:Steve H

    Trip type: Couples

    A good average

    rating17 Sept 2026

    Really spacious old fashioned room in a grand old style hotel. Staff are very friendly and helpful and dinner in restaurant was excellent. Not really a five star hotel though - paper cups in bedroom, average breakfast with no freshly squeezed orange juice. Quite expensive but good location. Young Marco was particularly friendly and helpful. Fiorenza Peyrot, Marketing at Hotel Bristol Palace, responded to this review Dear Guest,Thank you sincerely for choosing Hotel Bristol Palace for your stay in Genoa and for sharing your feedback with us.We are delighted to learn that the warm welcome and attentive care of our team, especially Marco, contributed so positively to your stay, and that you enjoyed your dining experience at our restaurant.We also truly appreciate your honest feedback regarding our room amenities. We would like to gently clarify that our use of eco-friendly paper cups reflects an ongoing commitment to sustainability. That said, glass glassware is provided above the minibar in all rooms, and our team is always delighted to deliver additional items upon request to ensure your complete comfort.We look forward to welcoming you back for another wonderful stay in the heart of Genoa.Warm regards,Eleonora OlandesiGuest Relations Specialist

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