Hotel Britannia

Name: Hotel Britannia
Address: Via Balbi 38, Genoa, italy
Telephone: +44-204-505-9777
Rating: 3.4

Genova, Genoa, Italy

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About Hotel Britannia

location

This hotel warmly welcomes guests in Genoa.

facility

This hotel has a lift and a reception desk. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Central heating ensures that rooms maintain comfortable temperatures. WiFi (no extra charge) comes as standard in the rooms. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and callisthenics. A wellness area with a sauna is available at the hotel. In the evenings, guests can unwind to live music.

meals

Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at Hotel Britannia

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Games room
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Playground
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  Restaurant(s)
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  Room Service
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
Sport/Entertainment
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  Cycling/Mountain Biking
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  Gym
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  Sauna
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  Sun terrace
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  Table Tennis

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

142

Very Good

314

Average

248

Poor

Terrible

Recent Reviews: 868

User:Chris B
Trip type: Couples
Mixed Bag
15 Nov 2024
This is an unusual property. If you look at “Ostello Bello” you’ll see the same cover photo for the hotel as for the hostel. We booked through a hotel app and I think paid more than we might have through a hostel app. The rooms are on the spartan side and for one night we had a problem with light that couldn’t be blocked out due to lack of a blackout shade. We were moved to a room without the light problem and it was better. The front desk staff were very helpful. We enjoyed our 3 days in Genoa
User:Neet2013
Trip type: Family
Hostel not a hotel
31 Jul 2024
This is a hostel not a hotel. Very basic accommodation. Fairly Clean and spacious with an en-suite but certainly not to hotel standard. Paid for a 3 star room but stayed in nicer 1 star elsewhere. Food was nice but no access to advertised terrace. Bit of a disappointment but did the job.
User:travelA000
Trip type: Friends getaway
do not stay
23 Feb 2024
This property is no longer a hotel, it’s a youth hostel. We paid for a superior double room which looked lovely on the photo but we were given a student dorm With hospital beds. The heating was broken so the temperature of the room did not rise above 14 degrees (mid December it was freezing) and the place was packed with youngster enjoying the parties/events that are held every night so there is no lounge or bar area to relax and enjoy a drink. The hotel manager agreed to give us a refund and took our info but later that day then retracted and said no refund even though we have it in writing that they changed the booking from two nights to one night.Male night staff awful threatening behavior put us off at end.
User:Christine G
Trip type: Family
Great stay , great location
28 Jan 2023
Never stayed in a Hostel before. Came on a two night break with Weekender holidays from the UK. Absolutely brilliant experience. Staff really helpful, rooms clean and showers powerful and hot. Great location not five minutes walk from the train station. Free drink token on arrival and breakfast included. Would totally recommend.
User:elodTlv
Trip type: Family
Private room at hostel, centrally located
25 Nov 2022
Well located next to the train station. It is a hostel combined with hotel and bar. Room is OK. Parking is an issue but if you are lucky there is free parking at 8 minutes walking distance. Online rate was significantly cheaper then onsite rate and they are not able to match the rate, so you are advised to book online even if you are already onsite. Breakfast is continental but there are plenty of food options next to the property.