Hotel Palazzo Grillo

Recent Reviews: 214

• User:Ivy500

  Trip type: Friends getaway

  All good, but...

  08 Oct 2025

  This hotel has been beautifully renovated, respecting the old structure and incorporating modern elements well. The breakfast is plentiful, the location is good, and the staff are friendly. However, my friends had a much larger and nicer room in the annexe for the same price. I was a little disappointed by this. Staff Palazzo Grillo e Le Nuvole, Proprietario at Hotel Palazzo Grillo, responded to this review Dear Miss Ivy,Thank you for taking the time to share your experience. We’re very happy to hear that you appreciated the renovation work, the breakfast, our location, and the friendliness of our staff.Regarding the difference in rooms, we understand your observation and we’re sorry to hear that you felt a bit disappointed. Being housed in a historic building, each of our rooms is unique in size, layout, and character — a charm we cherish but that sometimes leads to unavoidable differences between accommodations, even within the same category. We always do our best to assign rooms fairly and are happy to accommodate specific preferences whenever possible, depending on availability.We truly appreciate your feedback and hope to have the chance to welcome you back for an even more satisfying stay.Kind regards from the staff of Palazzo Grillo

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• User:Kate F

  Trip type: Friends getaway

  Great staff, great position.

  02 Oct 2025

  The staff were extremely pleasant and helpful with any questions. The room was spacious and spotlessly clean. The only small worry that I had was a step down to the bathroom especially in the middle of the night. Having a twin room I was hesitant to leave a light on overnight to light the step to the bathroom. Please note that the hotel is not accessible by car but it is only a short walk down a lane way over notorious Italian cobble stones. Somewhat difficult with a suitcase. The staff definitely outweighed any inconveniences, making it a very pleasant stay. The hotel is very close to the port with many restaurants, access to the hop on off bus, the aquarium and a supermarket at Eaterly. Staff Palazzo Grillo e Le Nuvole, Proprietario at Hotel Palazzo Grillo, responded to this review Dear Miss Kate,Thank you very much for your detailed and thoughtful review. We’re delighted to hear that you enjoyed your stay with us, and especially that you found our staff to be pleasant and helpful;your kind words truly mean a lot to us!We appreciate your feedback regarding the step to the bathroom; we understand how that might be a concern during the night and will keep it in mind for future improvements or suggestions to guests. We're also aware that the cobblestone lane can be a bit challenging with luggage, and we’re always happy to assist whenever possible and our little tuktuk is always there.It’s great to know that our central location near the port, restaurants, and main attractions added to the enjoyment of your visit. We hope to have the pleasure of welcoming you again on your next trip to Genoa!Warm regards,from all the staff of Palazzo Grillo

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• User:NorthStar62135647964

  Trip type: Couples

  10/10 recommend

  30 Aug 2025

  Very helpful, forthcoming and professional staff, reasonable prices, perfect location and beautiful rooms. Would definitely come back when in Genova. Staff Palazzo Grillo e Le Nuvole, Proprietario at Hotel Palazzo Grillo, responded to this review Dear Northstar,Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our staff and that you appreciated the location, rooms, and pricing. It’s always a pleasure to welcome guests who enjoy all that our place has to offer. We would love to have you back the next time you’re in Genoa.Looking forward to your next visit!Kind regards from all the staff of Palazzo Grillo

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• User:PR13370

  Trip type: Couples

  Superb Hotel

  16 Jun 2025

  Palazzo Grillo is a very old building transformed into a great modern hotel yet retaining many of its classic features. The hotel is in an historic piazza which adds to its appeal. Before we went the hotel was very helpful in suggesting things to do and in recommending restaurants all of which were spot on. Check in was easy and friendly. We had a Deluxe Double room with a view over the piazza. It was a really good room with everything we needed. As there is no traffic in this part of the city the room was very quiet. The hotel is well positioned so that most of what you will want to see is within walking distance. All the restaurants we went to were less than a five minute walk from the hotel. Breakfast is in a bright room on the fifth floor and has a small terrace. The service and products at breakfast were excellent. Everyone working in the hotel was very friendly and greeted you when coming and going from the hotel. There was a nice atmosphere. On the second floor there is a beautiful room where you can relax, read a book or just have a coffee. I would certainly recommend this hotel for anyone travelling to Genoa. Staff Palazzo Grillo e Le Nuvole, Proprietario at Hotel Palazzo Grillo, responded to this review Dear PR13370,Thank you so much for your truly wonderful review of Palazzo Grillo.We're delighted to hear that you appreciated the careful blend of historic charm and modern comfort within our palazzo, as well as our prime location in the heart of Genoa's historic center. It brings us great joy to know that our recommendations for local attractions and restaurants enhanced your visit, and that you found our check-in process smooth and friendly.We are especially pleased that your Deluxe Double room met all your needs and that you enjoyed the peaceful atmosphere. It's fantastic to hear that our breakfast service and products on the fifth floor, along with the terrace, exceeded your expectations. Providing exceptional service and a welcoming atmosphere is at the core of what we do, so your kind words about our staff are incredibly rewarding. We're also glad you discovered our beautiful relaxation room on the second floor.Your feedback is invaluable to us, and it motivates us to continue delivering memorable experiences. We would be absolutely honored to welcome you back to Palazzo Grillo should your travels bring you to Genoa again.Sincerely,The StaffHotel Palazzo Grillo

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• User:Joseph B

  Trip type: Family

  Modern hotel in a palazzo

  26 May 2025

  Perfect little hotel for families--they have dropped a very minimal, modern hotel into a beautiful old palazzo with crumbling frescoes and grand staircases, but a glassed-in living room with great furnishings, and beautiful modern amenities. The hotel has very spacious rooms, modern bathrooms, and excellent location. The price was very low given that it was a suite that included space for me and my three teenaged children to sleep, with a loft-style bedroom. We had a car, and the hotel's parking is off-site, but the hotel is easy to find and only a short walk. We had great food in Genoa--the hotel's recommendations were excellent. We enjoyed wandering the streets, and happened to be there on a Sunday when things are less crowded, but many of the sites are still open (most shopping isn't open on Sunday in Genoa, so be advised). We found it so relaxing. The staff are really helpful and friendly. Staff Palazzo Grillo e Le Nuvole, Proprietario at Hotel Palazzo Grillo, responded to this review Dear Joseph,Thank you for your wonderful review! We're delighted to hear you enjoyed our modern hotel set within a beautiful old palazzo, and that our spacious rooms and amenities were perfect for your family. We're also glad our central location and recommendations for exploring Genoa contributed to such a relaxing stay. It was a pleasure to host you, and we hope to welcome you back again soon!The Staff

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