Novotel Genova City

Name: Novotel Genova City
Address: Via Antonio Cantore 8, Genoa, italy
Telephone: +44-204-505-9777
Rating: 3.5

Genova, Genoa, Italy

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About Novotel Genova City

location

Located at the heart of Genoa, this comfort hotel lies close to the old town and the convention centre. It is just a few paces (100 m) to the nearest links to the public transport network and the ferry port is about 500 m away. The hotel enjoys excellent links to the nearby motorways that provide access to many of the key main roads.

facility

223 rooms are located on 9 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, safe, currency exchange service and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, golf, fishing and horse riding. Water sports enthusiasts are offered diving. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. A spa and solarium are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Novotel Genova City

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Packaged meals
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Fireplace
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Gym
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  Tanning Studio/Solarium

Location

Around this property:

Public Transport

100 m

Sea

700 m

Train Station

1000 m

Tourist Centre

1000 m

City Centre

1000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

468

Very Good

1135

Average

824

Poor

306

Terrible

182

Recent Reviews: 2915

User:Christos H
Trip type: Family
The worst hotel i’ve ever been(novotel)
27 Jul 2026
absolutely awful hotel, the staff didn’t know any english, we paid for 2 beds and we got 1 bed and 1 sofa, they couldn’t even change it for us. We tried to tell them but they only knew italian. We also called them to come and take the ‘second bed’ (i mean the sofa) and they came 1 hour later. Eventually my dad just put it out.. Luca Mancuso, Proprietario at Novotel Genova City, responded to this review Dear Guest,Thank you for taking the time to share your feedback.We are sorry to learn that your stay did not meet your expectations. However, we would like to provide a few clarifications so that future guests have a complete understanding of the situation.Our Front Office team speaks several languages, including English, French, Spanish and German, with additional language support provided by our international staff. Furthermore, assistance is available 24 hours a day, 7 days a week.Regarding your accommodation, we would like to point out that the room category you booked is clearly described on all major booking channels as featuring one double bed and one single sofa bed. This information is available before confirming the reservation.We always value our guests’ feedback, as it helps us improve our services. At the same time, we believe it is important that reviews accurately reflect both the services booked and the experience actually received.Kind regards,The Novotel Genova City Team
User:Paul S
Trip type: Business
The best I ever had
25 Jun 2026
I had a truly wonderful stay at Novatel Genova City, and I couldn’t be happier with my experience. From the moment I arrived, I was welcomed by the staff, who were incredibly friendly, professional, and always ready to help with a smile. They genuinely care about their guests and do everything they can to make your stay comfortable, enjoyable, and stress-free.The apartment itself exceeded all my expectations. It is very spacious, beautifully maintained, and spotlessly clean. Everything was thoughtfully prepared, and it had absolutely everything I could possibly need during my stay. The kitchen was fully equipped, the bed was extremely comfortable, and the entire apartment felt modern, cozy, and inviting. It really felt like a home away from home.I also appreciated how quiet and relaxing the atmosphere was, making it easy to unwind after a busy day. Every detail had been carefully considered to ensure guests have a pleasant and comfortable experience.What impressed me the most was the kindness and attentiveness of the staff. They were always available to answer questions, offer recommendations, and ensure that everything was perfect. Their hospitality made a real difference and made me feel genuinely welcome throughout my stay.I highly recommend Novatel Genova City to anyone visiting Genoa, whether for business or leisure. If you’re looking for a spacious, immaculate apartment with excellent amenities and outstanding customer service, this is definitely the place to stay. Thank you to the entire team for making my visit so memorable. I will certainly return on my next trip to Genoa and will recommend it to my family and friends.
User:Jos V
Trip type: Couples
Bizarre? Good? Freezy?
23 Jul 2025
Well it's the only hotel in Gerona which has a decent sized swimming pool. So it's filled with kids. There's a play tent in the lobby and kids riding up and down madly in the lift. Who doesn't love that? The rooms are stupidly big. No doubt great if you have lots of kids. The AC is remarkably good. I've been in hotels costing four times more with AC that doesn't work - Le Touquet WM comes to mind. This is so good. Well too good. I was too tired to work it out and I was a bit freezy. Breakfast also bizarre. Kids and pink donuts and chocolate cake? Go for it! Theres no toaster??!! But a really good selection of seeds - which I love. They added charges on at the end which made me think I should have gone via a booking site I normally use. But let's not be grumpy. I doubt the difference was that much.
User:PietroC2263
Trip type: Business
Comfortable hotel with nice and professional staff
17 Aug 2024
I'm at this hotel almost every second week for 3 to 4 nights.Hotel room are spacious, clean and comfortable.Christian and his staff are always very polite, nice and efficient.Good choice for breakfast and in the evening after a long and busy day the in-house restaurant is a good alternative.Staff at the front desk is always supportive and welcome you with a smile.It is always a pleasure to come back.
User:Milano_my_home
Trip type: Family
No go Hotel awful management
05 Feb 2024
This hotel is no go at all don’t waste your money . The management ripped me off with my reservations, I was not able to travel the date of reservations bc airline canceled a trip and I canceled the hotel within one hour after booking with Expedia and they refused to give a refund however I decided to travel a day after and they canceled my reservations andirons me no booking and no refund ???? They are thief’s and not Trusted people and lack of ethics . I spoke with the manager but he was not helpful at all. What a shame to have Accor name and have this manger in such a hotel … shame only