This might be the best hotel I have ever stayed in. And I have stayed in many fine hotels. The difference here lies in the service and the atmosphere of the Royal Sanremo. Beautiful rooms and public spaces, with lovely landscaping, a great location and the best breakfast (included) I have ever had in a hotel. Truly a wonderful experience. You will not be disappointed. Everything was perfect.
User:simonesO4199NP
Trip type: Business
A Pathetic "Five-Star" Relic
28 Mar 2026
This establishment is a pathetic delusion. I was forced to endure a night here due to an event, and frankly, the "5-Star Luxury" plaque on the door is the only thing at that level. It is a mediocre 3-star property by global standards.The decor is a grim collection of "faux-Empire" furniture that hasn't seen a renovation since … ever. The bathroom features the kind of cheap, corroded 1970s fixtures one expects to find in a dilapidated train station or a condemned government office.The staff at the front desk are poor souls who clearly haven't been within a mile of a genuine 5-star hotel, let alone understood the concept of luxury service. They interrupted our check-in to handle a phone inquiry. In a real luxury hotel, a concierge handles the concierge duties. Basic, isn't it?Privacy? None: We were "upgraded" to a room with a thin, interconnecting door. The lack of soundproofing ensured a front-row seat to the neighbor's bathroom activities. A delightful, complimentary acoustic experience.In the year 2026, this architectural fossil still lacks power outlets next to the bed. It is an absolute shambles run by amateurs. How anyone in this day and age could consider spending time in such a place is a mystery.
Marco Sarlo, Agenzia/Consulente at Royal Hotel Sanremo, responded to this review
Dear Mr. Salvati, Thank you for choosing the Royal Hotel Sanremo and for taking the time to share your feedback. We truly value our guests’ comments, as they help us to continuously improve. We are sorry to learn that your experience did not meet your expectations. Please know that guest satisfaction is at the heart of everything we do, and we regret that your stay did not reflect the high standards we are known for.The Royal Hotel Sanremo is a historic property, founded in 1872, offering over 150 years of authentic luxury. We are proud members of The Leading Hotels of the World, and each year we invest in renovations to preserve the charm of the property while thoughtfully integrating modern comforts.Our hotel features 126 individually fully renovated rooms, including 14 suites, some of which are exclusive, and 16 Deluxe Junior Suites located on top floor. For many participants attending the same event, of which you were also part, we received specific room allocation instructions from the organizer, including assignments to suites and junior suites; in your case, however, we were requested to assign a standard room.The room where you stayed features, in particular, USB and USB-C bedside outlets, as well as standard wall power sockets throughout. Its layout differs from our more spacious room categories, as those mentioned above.We regret to read that the soundproofing did not meet your expectations. While our property preserves its historic charm, we remain committed to continuously enhancing guest comfort, and your feedback has been shared with our technical department for further evaluation.Regarding your comment about our Staff, please note that your arrival coincided with multiple group check-ins. Our team assisted all guests in order of arrival, in full compliance with the strict quality standards set by The Leading Hotels of the World. Throughout, they remained attentive, courteous, and committed to providing support as promptly and efficiently as possible. The quality of our hospitality and excellence in service are fundamental to our philosophy. Our entire team participates in annual training programs to meet and exceed the standards required by The Leading Hotels of the World, and this is typically one of the aspects most appreciated by our Guests.We thank you once more for sharing your feedback and wish you a nice day.Best regards,Marco Sarlo – Management Consultant
User:Karen B
Trip type: Family
Belle Epoque beauty, run with class and old world glamorous extras
01 Jan 2026
I absolutely love this hotel. You feel like you are Claudia Cardinale or Loren staying here. Any minute an Italian count will send over a bottle of prosecco with a rose and an invitation to lunch poolside.....we had a junior suite bang in the middle on the top floor. It had 2 toilets and showers. Which was wonderful as at the last minute our 21 yr old daughter had to come with us. I love the resturant at the swimming grotto, I love all the hidden alcoves with semi private chairs. I love the red and white striped theme. I love the live music at cocktail hour and they do something extra special for guests which i am not going to say here but it was unforgettable and so generous and wonderful I shall always remember it. If this hotel was able to cater to our dietary needs, I may never go anywhere else each summer. We didn't ask them as we were doing a grand Italian Riveria tour and so moving towns and cities each 4 or 5 days..but I'd like to use ROYAL hotel SR as my base next time.
Marco Sarlo, Agenzia/Consulente at Royal Hotel Sanremo, responded to this review
Dear Karen,Thank you sincerely for taking the time to share such a wonderful review of your stay at the Royal Hotel Sanremo.We are delighted to read that you appreciated the Belle Époque atmosphere of our property, its timeless charm and the glamorous details that make each stay truly unique and memorable. We are especially pleased to know that the Junior Suite Deluxe on the top floor met your expectations, offering comfort and space.It is important to learn that you enjoyed our restaurant Corallina by the swimming pool, the decor and the live music during cocktail hour, as well as the special touches we love to reserve for our guests to make their experience truly unforgettable.At the Royal Hotel Sanremo, we are committed to offering each guest a tailor-made experience, whether for a romantic escape, a moment of relaxation or a family holiday on the Italian Riviera. Thank you once again for choosing our property. We truly look forward to welcoming you again in the near future.Best regards,Marco SarloManagement Consultant
User:EMS1510
Trip type: Solo travel
A wonderful hotel in San Remo
14 Dec 2025
What a wonderful hotel visit this has been - i travelled here last minute to stay for a week and had a lovely welcome by the team and my Seaview room was stunning!! This hotel is close to everything - the beach across the road and the main street for shopping is close by.My room was lovely and a wonderful little balcony!The breakfast buffet was equally lovely each morning and the hotel has a particular character of old and new combined. Most of the guests here had been returning for years and I could see why!The pool was my favourite and I found my spot daily which the pool attendants recognised and looked after me! I loved San Remo and will return next year!!
Marco Sarlo, Agenzia/Consulente at Royal Hotel Sanremo, responded to this review
Dear EMS1510,Thank you for your wonderful review and for choosing the Royal Hotel Sanremo for your stay. We are delighted to hear that you enjoyed your beautiful seaview room, the fantastic breakfast buffet at Fiori di Murano, and found your special spot by the seawater swimming pool, with its splendid views of the Mediterranean, where our team could take care of you.We strive to create exclusive and memorable experiences for every guest, and your kind words truly inspire our team. We look forward to welcoming you back to Sanremo for another unforgettable stay.Best regards,Marco Sarlo – Management Consultant
User:dvorac4
Trip type: Couples
Lovely classic hotel; fine with some drawbacks
31 Oct 2025
The Royal Hotel is one of the old classic grand hotels that are sprinkled along the waterfront in Sanremo – very large, white, Georgian style building from the mid-late 1800’s. It is still family owned, and it is perfectly, precisely well maintained and cared for – everything is pristinely clean, sparkling, and “just so.” This takes a lot of money, time, and attention to take such good care of a very large and very old building with so much traffic in both guests and event attendees. Location – fine with some drawbacksPositive -- It is right across the (very busy) street from the beaches, which are ok (C rated) compared to any / all of the French Riviera beaches and beach clubs The sea views from the sea facing rooms, especially balconies, are superb. The best walking path is not along the sea, but you can pick it up going east through the center of town between two lanes of incredibly busy loud traffic – if you can find it, then it is a lovely biking/ walking path that is shaded and quiet and safe for walkers.Negatives – The hotel is perched up high from the street, which is good from the standpoint of reduced street noise (which is extremely loud due to so many loud buzzy motor scooters) and from the opportunity for sea views from front facing rooms. However, this means that to get up to the hotel, you must go up several sets of uneven stone staircases and windy road sections between the staircases. The staircases are in full sun all day and are very hot. For anyone with mobility challenges, the staircases are very difficult and tiring. There is no elevator. The hotel is also about a 20 minute walk to town, which is very long if you are mobility challenged.The beaches and clubs are not the reason to come to Sanremo – if you want wonderful beaches and beach clubs and promenade walks along the sea, go to Nice or Cannes, not here. I was incredibly disappointed in the reality vs. what I saw on videos that people posted on youtube which implied (incorrectly) that there is a long walking path along the sea. There is a long bike path on which you can walk, but it veers inland very quickly going west shortly after the Royal Hotel with no water views at all; going east, you very quickly run into a parking lot and then the port with fishing boats. You have to find the specific section of the bike / walking path that is pretty and safe going east after you pass the port – and that is great.Hotel – Overall, this is a lovely hotel that appears to be a very popular venue for events as well. The décor is supremely lovely, with chandeliers everywhere, tapestries, and the most fragrant fresh cut flowers everywhere. You feel “Grace Kelly Gracious” here with a true sense of classic comfort, elegance, and style.Positives – clean, lovely, beautifully maintained.Gym – small on website photos but somewhat larger, better equipped, and very clean than a lot of hotel gyms. Breakfast – nice buffet; spread out. Melon is very good.Staff is very professional, very helpful, very polite, and very kind.Landscaping is very lovely Pool area – very nice to have as alternative to the beach clubs, which are not worth the money (go to Nice or Cannes for real and nice beach clubs). The towels and sunbed cushions are very comfortable and large.Negatives – Breakfast – it is not replenished after about 9 am. Breads look good but are all stale. Pigeons and seagulls and wasps aggressively attack you and your food the moment you sit outside, so the outside seating on the terrace with the lovely views is a nightmare times 100. Omelettes are ok. There is not much if you want healthy.Pool – there are no good sea views from the sunbeds; the street noise is loud, and the staff can be extremely snarky.Key -- only one key per room, and it is a mammoth heavy key. They request that you leave the key at the desk and ask for it every time you return, which is inconvenient and annoying. It would be so much easier to have individual card keys!Rooms – LOVELY and very very clean.Positives Individually controlled AC works very very wellLots of towels. Excellent shower water pressure; fully glass enclosed shower.Lots of storage space (large closet with multiple sections, real hangers, drawers, and hooks).Luggage racks with metal and strapsVery comfortable bed with very nice linensTurndown service with water and chocolateBeautiful fresh fragrant flowers on table2 mini fridges; we took their beverages out and used the space for our ownLarge floor to ceiling windows and French doors with balconies. Sea views are amazing.Lighted sign outside room door that indicates if the room is occupied / do not disturb / please clean that you activate with a button inside. No flimsy paper doorknob hangers that always fall on the floor.Electrical outlets and lights on both sides of the bed.Lovely soft bathrobes and cushy slippersNegativesBalcony – there is no shade on the balcony – no awning, no umbrella, nothing – so while the views from the balconies are better than being at the beach club or the pool, there is no shade and the full sun (even in autumn) is incredibly hotKey -- only one key per room, and it is a mammoth heavy key. They request that you leave the key at the desk and ask for it every time you return, which is inconvenient and annoying. It would be so much easier to have individual card keysLights – too many light switches – it took a long time to figure out which switches activate which lights