Hermitage Resort & Thermal Spa

Recent Reviews: 1265

• User:OnAir746832

  Trip type: Couples

  Great Hotel

  18 May 2026

  On arrival at the hotel we was warmly greeted after spending the day travelling. We was here to spend 3 nights at the hotel for our honeymoon, The hotel is really nice, there is so many areas you can sit and relax in peace and quiet, the pools are all well kept and a good temperature. We had lunch at the restaurant one day and the food was great quality also, I would definitely return to the hotel as we had a comfortable and great time. There is just a couple of points for improvements:Breakfast is typical style however it would be nice if the warm options was hotter as they was always slightly warm, also if items was refilled more quickly most days we arrived around 9am and most items was not refilled.On the pool there is some sunlounges that require cushions but these was not on or available to find. People smoking on balconies, we could not have our balcony door open as you could constantly smell cigarette smoke and it would come into the room if the window/ door was open, to make it enjoyable for all guests they should stop people smoking on balconies and provide smoking area within the hotel areas. Edo Borrelli, Proprietario at Hermitage Resort & Thermal Spa, responded to this review Dear Guest,Thank you from the bottom of our hearts for sharing such a detailed review of your recent stay.It was an immense pleasure to have you as our guests for such a special and important occasion as your honeymoon.We are delighted to know that you appreciated our hospitality, the beauty of the resort, the tranquility of our relaxation areas, and the quality of the lunch at our restaurant.Our guests' comfort is our top priority, which is why we take your suggestions regarding areas for improvement very seriously.We hope to welcome you as our guests again in the future, perhaps to celebrate your first anniversary, and to offer you an even more flawless experience.Warmest wishes for a happy life together!Best regards,Hermitage Resort & Thermal SPA

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• User:JeRe H

  Trip type: Friends getaway

  Room for Improvement, Slippery Floors

  14 Feb 2026

  The reception staff is lovely, and there are lots of outdoor areas with plenty of seating and nice landscape. The hotel and rooms are very dated and could use a renovation. The room I booked was small, dated, and not very comfortable. The shower is tiny and there was mold on the glass/shower door. I also found the floors in my room to be slippery, even though they were not wet, and I slipped a few times while wearing slippers and sneakers. WiFi was not great and barely worked in the hotel.Be careful of the slippery floors: the hotel staff keeps the common areas clean, and the floors are constantly mopped. On my way to breakfast, the floor outside the breakfast area had been mopped and was very slippery yet there was no caution or warning signs on display. When I stepped on the floor, I slipped and fell so hard that one of the cleaners heard me from downstairs. She came running up to look but instead of coming to help me or to ask if I was okay, she ran back down to retrieve the "Caution: wet floor" sign as there were other people coming down the stairs to breakfast. Staff was indifferent when I reported my fall and the lack of signage. Would not recommend staying here. Edo Borrelli, Proprietario at Hermitage Resort & Thermal Spa, responded to this review Gentile Ospite ,La ringraziamo sinceramente per aver condiviso la sua esperienza presso la nostra struttura. Siamo lieti che abbia apprezzato la cortesia del nostro team di reception e la bellezza delle nostre aree esterne; curiamo molto il paesaggio affinché i nostri ospiti possano godere di momenti di relax nel verde.Speriamo di avere l’opportunità di ospitarla nuovamente in futuro per offrirle un soggiorno impeccabile sotto ogni punto di vista.Cordiali saluti,La DirezioneHermitage Resort & Thermal SPA

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• User:Moybev

  Trip type: Couples

  Beautiful ischia

  22 Jan 2026

  This hotel as lovely gardens& views but the food isn't the best the cheapest rooms have problems with windows and doors not fitting well & so ants can get in .If we go again we'd pay more to up grade the room? & eat out .Allso love'd the thermal spaInside and out pools Edo Borrelli, Proprietario at Hermitage Resort & Thermal Spa, responded to this review Dear Guest ,Thank you for reviewing your recent stay with us. We are glad that you loved our thermal spa, gardens, and beautiful views!We also appreciate your constructive feedback regarding the food and the standard room fixtures. Please rest assured that we are addressing these issues with our maintenance and catering teams to improve our guest experience.We hope to welcome you back in the future and would love to assist you in choosing one of our upgraded rooms for your next visit.Best regards,Hermitage Resort & Thermal SPA

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• User:RawFacts

  Trip type: Couples

  Good value for money

  31 Oct 2025

  We found it hard to agree on a definitive score for this hotel. Our first instinct was 3 stars, as the property is a little dated and some areas could use a refresh. However, there are many positives that made our stay enjoyable.The location is excellent — within easy walking distance of both Ischia Porto and Ischia Ponte. The staff are truly outstanding, particularly in the restaurant, where the service has been exceptional throughout our stay. The food is varied, of good quality, and we appreciated not having to queue at a buffet.Breakfast is fine, if a little carb-heavy, with plenty of cakes. The bread is fantastic and the barista-made coffee is exceptional.It’s worth noting that this hotel isn’t ideal for those with mobility issues, as the lift doesn’t reach the lower floors.In conclusion, we’ve decided to give this hotel 4 stars overall — excellent value for money and made memorable by the wonderful staff Edo Borrelli, Proprietario at Hermitage Resort & Thermal Spa, responded to this review Dear Guest , Thank you so much for taking the time to share such a detailed and thoughtful review of your recent stay with us. We truly appreciate your feedback, as it helps us understand what we are doing well and where we can improve.We are absolutely thrilled to hear that our staff, especially the restaurant team, made such a positive impression on you. Providing exceptional and attentive service is our top priority, and your kind words will be a wonderful encouragement to the whole team. It is also fantastic to know you enjoyed our convenient location between Ischia Porto and Ischia Ponte, as well as our table-service dining, fantastic bread, and barista-made coffee!At the same time, we appreciate your constructive notes regarding the property. We are fully aware that some areas are a bit dated, and we are continuously working on updates and refreshes to enhance our guests' experience.A quick note for future guests: Your mention regarding mobility accessibility is very important. Because of the historical layout of our building, the lift indeed does not reach the lowest levels. We always encourage guests with specific mobility needs to contact us directly before booking so we can arrange the most accessible room possible.Thank you again for choosing us and for recognizing the value of your experience with a 4-star rating. We would love the opportunity to welcome you back in the future and show you our ongoing improvements!Warmest regards,Hermitage Resort & Thermal SPA

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• User:Simon H

  Trip type: Couples

  Time warp into the 90's

  06 Oct 2025

  In its bygone days reckon this hotel was one of the best, however resting on one's laurels does not meet current demands and rating of a four star hotel.First impressions good and then it unfolds. Inside and outside requires renovation and modernisation. Our room was light with a small balcony, Bed was comfortable, however only 1 english tv channel available. Expensive mini bar and no facilities for making hot drink. Bathroom was dated with poor lighting and ventilation and low water pressure experienced at certain times. The hotel a 10 minite stroll from main shopping, restaurant area and a little further to the beach. Can only comment on breakfast, and this was pastry heaven, with token hot food which appeared unappetising. The whole morning dining experience lacked imagination and required overall improvement. Great hotel and site with massivepotential.

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