Sorriso Thermae Resort & Spa

Recent Reviews: 2571

• User: Sherpa24106030339

  Trip type: Couples

  Bad choice for our honeymoon.

  We stayed here for our honeymoon and wouldn’t recommend it again. The staff and front desk manager did not even say congratulations to us upon arrival, had nothing special for us in the room and were not especially accommodating. We could have stayed anywhere else to have a special experience and should have!! The afternoon bartenders were rude, even though we came in happy, friendly and speaking… Read moreWe stayed here for our honeymoon and wouldn’t recommend it again. The staff and front desk manager did not even say congratulations to us upon arrival, had nothing special for us in the room and were not especially accommodating. We could have stayed anywhere… Read more

• User: Nadina P

  Trip type: Couples

  Very disappointing experience – not worth the money

  Very disappointing experience – I do not recommend Hotel SorrisoUnfortunately, my experience at Hotel Sorriso was extremely disappointing.The reception staff were not helpful at all. On our first night, we were given a terrible room that felt more like a one-star hotel. The next day, we went to reception and asked to change the room. We were told to wait for the manager, who finally arrived after… Read moreVery disappointing experience – I do not recommend Hotel SorrisoUnfortunately, my experience at Hotel Sorriso was extremely disappointing.The reception staff were not helpful at all. On our first night, we were given a terrible room that felt more like a one-s… Read more

• User: 682franzl

  Trip type: Family

  So and so

  The location of the Hotel is amazing, we had a sea view room with a nice small terrace. All in all the stay was ok, the reason for the "only" 3 star is the quiet unfriendly personel and the general condition/cleaningness of the Hotel. For the price we paid I expect much more. I visited Ischia several times already - there are better placesThe location of the Hotel is amazing, we had a sea view room with a nice small terrace. All in all the stay was ok, the reason for the "only" 3 star is the quiet unfriendly personel and the general condition/cleaningness of the Hotel. For the price we paid I e… Read more

• User: sweetp16

  Trip type: Couples

  What they dont tell you about the hotel

  The room we had was a very long way away from the main hotel, our luggage had to be transported to our room and we had a long walk every day for breakfast and dinner. We were put in a room that was surrounded by locals and had a dog barking all night. There are not paths outside hotel and had to risk standing on edge of road to wait for a bus which was very packed. The food is not the italian food… Read moreThe room we had was a very long way away from the main hotel, our luggage had to be transported to our room and we had a long walk every day for breakfast and dinner. We were put in a room that was surrounded by locals and had a dog barking all night. There ar… Read more

• User: SAMAID

  Trip type: Couples

  Worst service. Find another hotel.

  Absolutely the worst service. We sat in the hot sun for 30 minutes with 3 phone calls to the hotel asking where the shuttle was. When we arrived the front desk clerk argued with us, no apology, no let us give you a welcome drink. Then our first room was 4 buildings away overlooking a driveway and crammed with an extra bed. We said no and we're given a bigger room in the same building but also biza… Read moreAbsolutely the worst service. We sat in the hot sun for 30 minutes with 3 phone calls to the hotel asking where the shuttle was. When we arrived the front desk clerk argued with us, no apology, no let us give you a welcome drink. Then our first room was 4 buil… Read more