Tombolo Talasso Resort

Recent Reviews: 1549

• User:Eric S

  Trip type: Couples

  Beautiful place...but weird operations

  11 May 2025

  We stayed here for two nights as part of a VBT bike tour of Tuscany. There is much to like about this property. The location is excellent. As are a number of the amenities.But we encountered a fair amount of weirdness. I am not sure they have their act together from a purely operational standpoint. The layout of the place is confusing and signage is poor. We were given a room directly over the main entrance where construction was taking place. The hotel was not at all full, leading us to wonder about this room assignment. The WiFi was spotty, at best, throughout the property. This was the only place we encountered such a problem out of a number of hotels we stayed at as part of this tour. The light switches in our room seem to be placed in rather random places, especially around the bathroom. The shower was poorly designed and it was hard to keep water from spraying over the bathroom floor. The outdoor swimming pool had a sign indicating it was open until 6 p.m....but in fact was closed and locked before 5 p.m.A relatively minor point - though both annoying and telling: We were offered a complimentary glass of wine as part of our group welcome. When I declined the wine and asked for a Coke instead, I was told that would involve a charge. Indeed, upon checkout, there was a charge on our account for 6 euros - rather steep for a single glass of Coke which should have been complimentary. Not a professional move.All in all, a first-class property run like a third-class operation. Too bad.

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• User:GuillaumeC90

  Trip type: Family

  Not worth the price

  08 Aug 2024

  Clearly not a 5 stars hotel, not worth the price.We stayed at Tombolo talasso for a week and we're disappointed in many aspects, especially after spending 4 days at Adler Spa which is another 5 stars hotel, in the same price range, in the same region, and is much better.First thing to know, Tombolo talasso allows dogs, which means you can expect to heard dogs barking at any time. We were waken up by a dog barking at 6:30am three mornings in a raw. People can be really disrespectful.Then, the rooms are not great. Small bathroom with the toilets inside, you can barely get in the bathtub to take a shower (yes it's not a real shower). We had booked a very expensive junior suite for our 10 years wedding anniversary, with our daughter, and there wasn't even a separation between our bed and our daughter 's bed.The air conditioning is bad, it's impossible to put the right temperature as the control panel does not display anything. Plus there were drops dropping from the ceiling, which we mentioned at the beginning of our stay but was never fixed.The cleanliness of the room was not great when we checked in, especially the floor where we could feel some sand.The service is uneven, sometimes good, sometimes very slow, waiters often forget things we order and we have to ask several times.The food at the beach restaurant is really bad while being expensive. Better go eat in a restaurant in the street near the sea for lunch.When we checked in the hotel, nobody proposed us a beverage or anything, not even water. Even though we booked half board, we still had to pay 4€ every evening for a simple bottle of water (of course there's no tap water in the restaurant).Many times we could not have seats to lay down at the swimming pool. It's unbelievable that in a 5 stars hotel and for the price paid there's not even enough seats near the swimming pool for the guests. And the seats are not so great, it's hard to find the shadow. In the other hotel Adler Spa, they had special seats that can be easily turned to always be under the shadow, but not here.After a day, we got a survey to give our first impressions on the hotel. We mentioned some of these things, especially the room which was very disappointing, and someone from the hotel proposed to meet to discuss. So I met with Giulia, who said she would try to find us another room with a real shower and a separation between the beds the next day. The next day, she said it's not possible today, maybe tomorrow. The next day, she said it won't be possible. She said there was another better room available but we had to pay more. She asked if she could do something more but she did not suggest anything by herself, not even the smallest gesture. She said she remained available for anything. So after 2 days being awaken at 6:30am by the dog barking near our room, I came to see her to see if she could do anything, but she did not do anything and the next morning we were awaken one more time at 6:30 by the dog barking in some room near ours.Despite all this, there are some good things. The food in the evening is delicious, the private beach is great, the spa area with all the jacuzzis is really nice. The 2 women taking care of the kids at the mini club are great, our daughter had a great time there.Overall, we don't recommend this hotel. For half the price I'd give 5/5 but unfortunately it's extremely expensive for what it is.For the same price and also in Tuscany , we recommend the Adler Spa resort.

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• User:allewis3

  Trip type: Friends getaway

  MIght as well stay in the US

  12 Jun 2024

  Completely lacks charm, mediocre breakfast with runny eggs. I had stayed here 14 years ago as part of a bike tour and the AC didn't work. Well, 14 years later it still doesn't work. Room never got below 23.8 degrees despite multiple requests and assurances. Then when I asked at checkout to wipe off my 35 euros of incidentals as compensation, they were having none of it. (In the US that would have been a given.)The good news is there is a place up the street called something like Pizza and Gin that serves the best pizza in a country known for pizza.

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• User:Claire S

  Trip type: Couples

  Awful manager.

  26 Sept 2023

  This hotel was booked for our last two nights to relax. When we got there it was taken over by an Italian work party. They took all of the beach seats. And stood outside rooms smoking until 3am. No air con and they made noise through the corridors until 4am. We complained the next day and the manager smirked and said we were lying! We checked out after one night!

• User:Lauren C

  Trip type: Solo travel

  Wonderful Therapeutic Experience for the Mind, Body & Soul

  06 Aug 2023

  Everything about this place was amazing - amazing location, rooms, spa, restaurant and bar and service in general. Just steps off the beach, this special resort and spa is truly unique. The structure and rooms are all beautifully modern yet warm and inviting. The restaurant and food were also surprisingly amazing. When it comes to hotel spas usually the food and wine take a backseat but not at Tombolo Talasso. Everything was at the same high level. I was pleasantly taken aback. Tombolo Talasso Resort is also unique in that it can be a peaceful solo or couples retreat but also great for business travel and corporate - or events events. The real star (besides the staff) is the Spa. I opted for the Thalassotherapy Path in the Caves which was out of this world. Equipped with 5 different pools and hydrotherapies - all with water coming straight from the nearby sea! I cannot say enough about this. I had been suffering from some health issues and had read about certain water therapies helping. The cavernous spa was absolutely stunning. It felt as if I stepped into another universe. But the water itself and the order of the baths and pressures of each were geniunely healing and therapeutic. I also treated myself to an Ayurvedic Massage by Annalisa. One of the most transforming massages I've had - mind, body, and soul. Grazie mille Annalisa! Sei FANTASTICA.Do yourself a favor and book a treatment for the day - or an overnight stay at Tombolo Talasso Resort. What a wonderful experience. I can't wait to get back there hopefully soon!

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