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Best Western Grand Hotel Guinigi

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Best Western Grand Hotel Guinigi

locationItaly, Lucca

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About Best Western Grand Hotel GuinigiAbout Best Western Grand Hotel Guinigi

Location

This pleasant hotel lies around 1.5 km from the old town, which can be reached by car in about 10 minutes. The nearest public transport stop is located directly in front of the hotel.

Facility

158 rooms and 17 suites are located on 4 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, a gym, callisthenics, a sauna, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast and lunch offer culinary delights every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Best Western Grand Hotel Guinigi Amenities at Best Western Grand Hotel Guinigi

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Games room

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

569

Very Good

660

Average

211

Poor

34

Terrible

17

Recent Reviews: 1491

  • User:marySEEngland

    Trip type: Friends getaway

    Served its purpose well.

    rating30 Apr 2026

    Stayed here with friends for a short break to take in Florence and Pisa. Well located for both and a cab ride away from Luca, a lovely, walled town with great shops and restaurants. Also only 45 mins from Pisa airport. Hotel had plenty of parking, friendly reception, good service and clean, spacious rooms. The decor is a bit bland and dingy but the hotel is clean and well maintained. Breakfast was pretty average. Seating area outside the hotel not big enough for the numbers that want to sit out and the bar only opens at 5pm. However, all in all, good value, clean, great location and served its purpose well.

  • User:karenrJ2738YF

    Trip type: Family

    Nice clean rooms

    rating30 Oct 2025

    Hotel was part of tour group Riviera , too far from the centre , bar not open til 5pm , had to get a taxi there and back to town as nothing to do in hotel tbh

  • User:Karen C

    Trip type: Couples

    Great hotel

    rating15 Jul 2025

    We had a lovely relaxing stay here whilst visiting Tuscany. It's a good 25 minute walk to town but tge no 6 bus stops outside which is handy and buses are every half an hr although the last bus back is 8pm. There are not any restaurants located near apart from Pizzeria so we ate at the hotel a couple of times as we didn't want to go back to town again. The hotel is lovely and clean and the room was very spacious with a big bathroom and tge bed was very comfortable. We had no complaints at all . There was free water refill for bottles in the lobby area and the bar service was good with prices not bad fir a hotel. Breakfast was the usual hot and cold with a good choice and everything was fresh and topped up well so nothing was lacking. Would recommend just be mindful its out of town.

  • User:zeeba1

    Trip type: Friends getaway

    Good hotel

    rating07 Jun 2025

    The room is large and had bath tub under shower , a shower head v good but tricky to use . The air conditioning was freezing so turned off overnight . The breakfast was poor , basic cereal but no fresh fruit but lots of cakes if you want that at breakfast. You can’t easily get into Lucca as it’s a long walk into the walls , so stay closer in.

  • User:Con53

    Trip type: Couples

    A pretty good hotel let down by a couple of points

    rating03 Jun 2025

    Fairly standard hotel with plain decor, but completely acceptable. Seems to be favoured by coach groups, a couple arriving every night we were there.Rooms are of a reasonable size, WiFi is good and Aircon efficient (you have to ask to not have it automatically turn off at night).The hotel is a good 25-30 minute walk from the centre of Lucca.For breakfast there was the usual selection of cold options, but the "hot" food varied from tepid at 7am to stone cold by 7:30. Items that run out are only replaced slowly.Staff were all pleasant and approachable.

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